<Project Name>
<Project Name>
<LHD>
Project Management Plan
Updated May 2013
1
Project Management Plan
Table of Contents
1. INTRODUCTION
4
Purpose of the Plan
4
Case for Change
4
Project Approach
4
2. GOAL AND OBJECTIVE
5
Goal
5
Project Objective(s)
5
Benefits
5
3. SCOPING THE PROJECT
6
4. GOVERNANCE, ROLES AND RESPONSIBILITIES
7
Project Team and Steering Committee
7
Governance Chart
7
Roles & Responsibilities
8
5. PROJECT DELIVERABLES, SCHEDULING AND MILESTONES
10
Major Deliverables for the CHR Diploma Program
10
Major Project Deliverables
10
Work Breakdown Structure (WBS)
10
6. BUDGET
11
7. RISK AND ISSUES MANAGEMENT
11
8. STAKEHOLDER MANAGEMENT AND COMMUNICATION PLAN
13
Key Role Map
13
Communication Plan
14
9. DOCUMENT APPROVALS
15
APPENDIX A. WORK BREAKDOWN STRUCTURE (WBS) ERROR! BOOKMARK NOT DEFINED.
APPENDIX B. KEY ROLE MAP
ERROR! BOOKMARK NOT DEFINED.
2
Project Management Plan
Author(s)
Creation Date
Revision History
Revised by
Date
Revision Control
Revision Reason
3
Project Management Plan
1. Introduction
Purpose of the Plan
This plan outlines the goals, objectives and scope of the project. It includes roles and
responsibilities of team members, timelines for deliverables and outcomes.
This plan is an agreement between <the Project Manager, Sponsor, Project Team and other
business unit managers associated with and/or affected by the project>.(Update with
stakeholders actually agreeing to the plan).
Case for Change
Project Approach
Centre for Healthcare Redesign - Methodology
Solution
Design
Diagnostics
Purpose
Project Initiation &
Start -up
Diagnostics
To develop the project
scope and set up
project, change,
communication and
stakeholder
management plans
To collect and assess
critical data about
processes, patients and
staff. Identify key issues
to be resolved and build
the case for change
• Project Management
• Process Mapping
• Project Objectives &
Measuring Benef its
•Diagnostic Tools &
Techniques
• Project Scoping
• Staf f Interviews
• Governance &
Reporting
• Roles &
Responsibilities
• Patient Interviews
• Patient Tag Alongs
• Data Collection &
• Project Deliverables & Analysis
Scheduling
• Project Costs
• Risk Management
• Change Management
• Stakeholder
Management
• Communications
Management
• Baseline KPI’s
Solution Design
To design and prioritise
solutions to issues and
build stakeholder
support
• Literature Search f or • Implementation Plans
Best Practice Solutions f or Quick Wins
• Implement Quick
Wins
• Post Implementation
Evaluation
• Facilitated Problem
Solving &
Brainstorming
• Implement all
Solutions
• Review & Redesign of
Unsuccessf ul Initiatives
• Trouble Shooting
• Continuous Cycle of
Redesign –
Sustainability
• Solutions
Identif ication
• Cost/Benef it Analysis
of Solutions
• Prioritisation of
Solutions
• Issues Prioritisation
• Develop Quick Wins
To develop a
comprehensive plan for
implementing solutions
and measuring benefits
Evaluation
Sustainability
Knowledge
Sharing
To identify ways to
improve the process,
share lessons and drive
sustainability
• Detailed Solution
Statements
• Building the Case
For Change
Planning
Implementation
Checkpoints
To implement solutions
and confirm that
benefits are being
delivered
• Issues Identif ication
• Root Cause Analysis
Implementation
Implementation
Planning
• Business Cases
• Implementation Teams
• Change Readiness
Assessment
• Coaching & Support
• Sponsorship Roles &
Responsibilities
• Monitoring and
Reporting
• Project, Stakeholder,
Communication &
Change Management
Plans
• Sharing of Knowledge
• Writing For
Publication
• Perf ormance
Management
• KPI Def inition &
Measurement Plan
•Piloting Initiatives
Project + Change + Stakeholder + Communication Management
4
Project Management Plan
2.
Goal and Objective
Goal
Project Objective(s)
Benefits
5
Project Management Plan
3. Scoping the Project
In
Out
Patient
Process
Assumptions
Constraints
External
Dependencies
6
Project Management Plan
4. Governance, Roles and Responsibilities
Project Team and Steering Committee
Name
Position
Steering Committee
Project Team
Governance Chart
7
Project Management Plan
Roles & Responsibilities
You may use the non-exhaustive list of responsibilities provided below the table to guide you
in populating this table – please delete the list after completing the table.
Roles
Governance Responsibilities
Project Responsibilities
Steering
Committee
Project
Sponsor
Process
Owners
Redesign
Leader
Project
Manager
Project Team
Advisory
Committee
Others
(specify)
Others
(specify)
Vision and leadership

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


Set top-down objectives and vision for the project
Keep the project aligned with the organisation's strategy
Review & approve recommendations and make decisions
Provide project leadership
Sign off deliverables / milestones
Risks and compliance

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





Responsible for project compliance with organisation’s policies and procedures
Resolve project risks and issues escalated
Manage complaints
Remove Project Barriers
Escalate risks / issues not being managed
Identify and escalate risks
Advise on ethic / privacy and other requirements according to their expertise
Provide specialised information e.g. clinical services and ‘best practice’
Stakeholders Management and Communication



Manage communications to stakeholders + feedback
Organise working parties (as required)
Determine appropriate stakeholders involvement
8
Project Management Plan




Manage stakeholders
Express, model and reinforce the change to direct reports
Assign project roles and responsibilities
Act as reinforcing sponsor for change implementation
Project schedule, resources and organisation














Authorise resources and allow modifications
Validate decisions, including scope modification
Ensure schedule is respected
Monitor budget
Report project outcomes
Monitor project performance
Manage scope
Plan and execute the project
Participate directly on working parties as needed
Provide coaching and guidance with project methodology
Execute / follow methodology, deliverables, change strategy implementation plans,
etc.
Accountable for tasks allocated
Organise procurement (if applicable)
Provide access to data / patients records
Implementation







Determine implementation approaches
Responsible for the implementation
Implement project solutions
Ensure quality objectives are achieved
Accountable for the Implementation
Responsible for the implementation
Facilitate change on a local level
9
Project Management Plan
5. Project Deliverables, Scheduling and Milestones
Major Deliverables for the CHR Diploma Program
Deliverable
Description
Estimated Date
Project Initiation Plan signed
Scoping document outlining shared understanding
of project.
Diagnostic Report
Analysis of current situation in relation to the target
group.
Solution Design Report
Summary report detailing identified solutions and
plans for implementation.
Implementation Plan
Planning report outlining plans for implementation
including governance structure, KPI’s, milestones
and deliverables.
Evaluation of Implementation
Strategies
Poster presenting the whole project and its
outcomes.
Knowledge Sharing
Posting of reports on ARCHI website, conducting
staff forums, to feedback project results. Submitting
relevant papers for publication.
Major Project Deliverables
Deliverable
Dependency
Assigned to
Date /
Timeframe
Work Breakdown Structure (WBS)
10
Project Management Plan
6. Budget
Labour
Materials / Equipment
Description
TOTAL
Quantity Unit cost
Total
Quantity Unit cost
Total
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
7. Risk and Issues Management
LIKELIHOOD
CONSEQUENCE
Insignificant
Minor
Moderate
Major
Catastrophic
Almost certain
High
High
Extreme
Extreme
Extreme
Likely
Moderate
High
High
Extreme
Extreme
Possible
Low
Moderate
High
Extreme
Extreme
Unlikely
Low
Low
Moderate
High
Extreme
Rare
Low
Low
Moderate
High
High
11
Project Management Plan
Risk / Issue
Impact on the project / patient /
organisation
Mitigation Strategy
Likelihood
Consequence
Risk Rating
Risks
Issues
12
Project Management Plan
8. Stakeholder Management and Communication Plan
Key Role Map
13
Project Management Plan
Communication Plan
Audience / Target
Objective of Communication /
stakeholder needs
Method of Communication
Frequency / date
Responsible
Deliverable
14
Project Management Plan
9. Document Approvals
This signature page is to indicate approval for the Project Management Plan. It signifies that
all parties have reviewed the Plan and agree with its contents.
Version approved: ____________
Project Manager (Name / Position / Signature)
Date
Project Team Members (Name / Position / Signature)
Date
Project Sponsor (Name / Position / Signature)
Date
Other Groups
Date
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