HER ACTION PLAN
Recommendations
No
Recommendation
1.
Ensure that programme
handbooks contain consistent
programme information and
refer students to information
about the complaints and
appeals procedures of the
awarding bodies (by Sept
2015)
Action to be taken
1.1 Audit all HE
programme handbooks
1.2 Contact partner
universities regarding
inclusion of information
and web links to
relevant complaints and
appeals procedures in
handbooks for next
academic year
1.3 Develop handbook
template for Pearson
programmes which
includes information
and web links to
relevant complaints and
appeals procedures
1.4 Consult relevant
staff on new
programme handbooks
Target
date
05/06/15
Responsible
persons
HE Manager
05/06/15
HE Manager
12/06/15
HE Manager
19/06/15
HE Manager
Success indicators
Reported to
Identification of areas of
good practice,
inconsistencies and lack
of appropriate
links/information about
student complaints and
appeals
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
Academic
Board
Information and web
links to relevant
complaints and appeals
procedures in
handbooks for next
academic year
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
Academic
Board
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
Academic
Board
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
Academic
Board
Completed 01/06/15
Handbook template
which contains
information about, and
links to, the student
complaints and appeals
procedure
Completed 09/09/15
Meeting with staff
delivering Pearson
programmes to obtain
views on the new
programme handbook
template. Amend
handbook if appropriate.
Evaluation
1
HER ACTION PLAN
1.5 Launch Pearson
handbook template
26/06/15
HE Manager
Issue programme
handbook to all relevant
PALs
Completed 24/08/15
1.6 Audit completed
handbooks
31/08/15
HE Manager
All internal handbooks
compliant prior to issue
Completed 17/09/15
2.
Articulate the internal
programme approval process
and formalise the involvement
of external expertise (by Sept
2015)
2.1 Develop systematic
internal approval
process and
documentation
26/06/15
HE Manager
2.2 Incorporate the
involvement of external
experts within internal
approval process
10/07/15
HE Manager
Launch new approval
process at HEPC July
2015
i.
ii.
Populate a list of
relevant
employers and
sector specialists
for each
proposed course
Ensure that
these experts
are involved and
their views
sought at the
earliest
opportunity
within the
approval process
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
Academic
Board
Academic
Board
Academic
Board
Academic
Board
2
HER ACTION PLAN
For 2.1 and 2.2 this is an
ongoing throughout the
academic year, with
current with a number
of partner validations
due to take place for
new programmes with
Staffordshire University
and Newman
University.
3.
Systematically monitor and
evaluate the effectiveness of
the Higher Education
Enhancement Policy (by June
2016)
3.1 Insert
‘enhancement’ as an
agenda item on all set
agendas within the
College
01/09/15
Quality
Manager
HE Manager
3.2 On a termly basis
audit ‘enhancement’
section of minutes
17/12/15
27/03/16
HE Manager
Quality
Manager
3.3 Evaluate and report
on effectiveness of HE
Enhancement Policy
27/05/16
HE Manager
‘Enhancement’ appears
as an agenda item on all
set agendas within the
College
Completed 15/09/15
Completed audit of
appropriate section in
minutes
Completed report on
effectiveness of HE
Enhancement Policy
The HE Enhancement
Policy has been
reviewed and updated
following a meeting
between the Quality
Assurance Co-ordinator
HEPC
HE Manager
VP Curriculum
& Quality
Academic
Board
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
Academic
Board
Academic
Board
3
HER ACTION PLAN
and the HE Learning
Advisor (WC: 14/09/15)
Affirmations
4. The actions being taken to
work with awarding bodies to
provide College- specific
information in external
examiners’ reports
5.
The steps being taken to
monitor scholarly activity
3.4 Develop HE
Enhancement action
plan
27/05/15
HE Manager
Completed HE
Enhancement action
plan
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
Academic
Board
4.1 Audit all external
examiner reports from
partners to ensure that
College specific
feedback is provided
01/10/15
HE Manager
All external examiner
reports include College
specific information
Academic
Board
4.2 Develop action plan
if required and follow
through with partners
31/10/15
HE Manager
Completed and actioned
action plan
5.1 Audit all evidence of
scholarly activity
undertaken in 2014/15
01/10/15
HE Manager
Systematic audit
conducted
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
HEPC
Quality
Manager
VP Curriculum
& Quality
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
Detailed accounts of all
scholarly activity have
been recorded AER
submissions for 201415. Feedback will be
provided on this by
09/11/15 at Academic
Board.
Academic
Board
Academic
Board
4
HER ACTION PLAN
Good practice
6. The timely and constructive
assessment feedback to
students
5.2 Complete report
and action plan on
scholarly activity
undertaken in 2014/15
31/10/15
HE Manager
Report and action plan
completed and
presented to HEPC
5.3 Ensure compliance
of scholarly activity
policy
11/11/15
HE Manager
Regularly updated
database on staff
scholarly activity
6.1 Disseminate good
practice amongst all
course teams within the
College through
management briefing
19/12/15
PALs
HE Manager
Management briefing
completed
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
Academic
Board
HEPC
HE Manager
Quality
Manager
VP Curriculum
& Quality
Academic
Board
Academic
Board
5