Whitefish Bay Public Library
Position Title:
Position Status:
Appointing Authority:
Supervisor:
Administrative Services Librarian
Part-time. Hourly. Confidential. Benefits as eligible. 25-30/hrs week.
$20/hr
Library Director
Library Director
GENERAL PURPOSE
Assist the Library Director in the provision of library service to the Whitefish Bay community and all library
patrons. Create and maintain a welcoming and functional environment, and a technology platform that carries the
library into the future. Support the Whitefish Bay Public Library Mission Statement and Values set by the Library
Board of Trustees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
I.
Administrative Support
1. Assist the Director with short and long term planning for library service to the WFB community.
2. Research and forecast changes and trends in public library service to assist in planning.
3. Maintain records and files of library business documents.
a. Create and maintain spreadsheets for budget and other purposes.
b. Prepare statistical and narrative reports for internal use and for board meetings.
c. Assist with preparation of annual budget
d. Assist with preparation of annual report.
4. Prepare grant applications and research of outside funding resources.
5. Assist Director with preparation for board meetings and attend meetings as recorder.
II.
Technology Management
1. Oversee technology used by the Whitefish Bay Library.
a. Maintain an inventory of hardware and software.
b. Plan for needed upgrades/changes and make recommendations.
c. Maintain technology at levels that provide appropriate resources and functionality to
patrons. Install software upgrades when applicable.
d. Plan and implement staff technology training and development.
e. Troubleshoot computers.
2. Seek ways to streamline library functions using technology.
3. Monitor general technology trends in library service and make recommendations.
4. Research and forecast changes and trends in the Whitefish Bay Library patron usage to assist in
technology planning.
III.
Facility Management
1. Execute the Building Maintenance Plan for the Library. Provide monthly updates to the Director
and periodic updates to the Board. Revise and update the plan as appropriate. Contact vendors as
needed.
2. Be responsible for space planning, optimizing the available layout to accommodate patron needs.
3. Monitor general facility trends in library service and make recommendations.
4. Research and forecast changes and trends in Whitefish Bay Library patron usage to assist in
facility planning.
IV. Reference Desk Support
1. Be part of a reference team that involves service on evening and weekend hours on a rotational basis.
2. Participate in reference desk shifts and interact with patrons in person, over the phone and through the
library website. Use reference interview skills to locate, evaluate, and select appropriate resources to
fulfill patron needs. Offer interlibrary loan or infopass when appropriate. Follow up with patrons as
needed.
3. Instruct and assist patrons on CountyCat and interpret the MCFLS shared system to them. Instruct
patrons on library subscription databases, BadgerLink, library recommended websites, and other
Whitefish Bay Public Library
4.
5.
6.
V.
information resources. Create patron instructional guides for library services and maintain and update
as needed.
Follow library and department policies and procedures and interpret to patrons as needed. Follow and
interpret MCFLS and ILL policies and procedures as applicable.
Provide reader’s advisory to recommend books and use reader’s advisory tools to assist patrons in
finding books of interest.
Assist patrons with basic computer questions.
Patron Service and Team Work
Maintain a professional demeanor along with excellent communication skills and contribute to the
overall well being of the workplace.
2. Contribute to a positive, helpful, friendly, inviting environment for library users and maintain a level of
excellent patron service.
3. Act as a team player and maintain positive interpersonal relationships with co-workers.
4. Teach basic computer classes and be available by appointment for patrons for individual computer
instruction.
5. Monitor the public computer area and assist patrons with basic computer questions.
6. Follow library and department policies and procedures and interpret to patrons as needed. Follow and
interpret MCFLS and ILL policies and procedures as applicable.
7. Maintain confidentiality of library patron information.
8. Act as Librarian in Charge as needed and oversee opening/closing procedures.
9. Attend and participate in staff meetings when required.
10. Perform other duties as assigned by the Library Director.
1.
VI.
1.
2.
Professional Activity
Maintain a commitment to continual learning to improve skills and professional knowledge through
reading professional literature and attending local training sessions and other opportunities as they
arise. Stay current with trends in library facility management, information technology and library
administration and their application to the Whitefish Bay Library.
Participate in MCFLS committees and attend meetings as appropriate.
DESIRED MINIMUM QUALIFICATIONS
A. Education: Preference will be given to candidates who have completed an ALA accredited Masters Degree
in Library/Information Science. Candidates with some coursework will be given consideration.
B. Knowledge/Skills/Abilities
 Thorough knowledge of current library principles, materials, practices, and patron service.
 Ability to perform professional supervision and administration as applied to library operations.
 Working knowledge of computer applications for library services, internet searching skills and
ability to discern reliable website information.
 Excellent communication skills, both verbal and written.
 Ability to operate all items listed under Tools and Equipment.
TOOLS AND EQUIPMENT USED
Automated shared resource system (CountyCat), networked personal computer and peripherals, MS Office and other
job related software, printers, copy machine, fax machine, scanner, telephone, calculator, paper cutter, laminator,
elevator and carts.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job.
This position requires the employee to frequently walk, sit, stand, talk and hear. The employee is occasionally
required to use hands to finger, handle, feel and/or operate objects, tools or controls. The employee is occasionally
required to reach with hands and arms. The employee is occasionally required to climb, balance, stoop, kneel,
crouch or crawl.
Whitefish Bay Public Library
Work is performed primarily in a library environment. The noise level in the work environment is usually quiet to
moderately noisy.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
The duties listed are intended only as illustrations of the various types of work that may be performed. The
omission of specific statements of duties does not exclude them from the position if the work is similar, related or a
logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is
subject to change by the employer as the needs of the employer and requirements of the job change.
Approved by the Whitefish Bay Public Library Board of Trustees on July 24, 2012.