Job title
Trainee Project Executive
Department
GfK Operations – Client Services
Type
Permanent
Job description, responsibilities
The successful candidate will start as a Trainee Project Executive and upon successful
completion of their induction and training will progress to a Project Executive and then Project
Manager.
The overall role of the Project Executive is:
 Produce and collate cost quotations for internal clients (researchers) or 3 rd party
clients. The quotations will be for the relevant Operation departments involved with
Telephone, Face to Face and Postal methodologies.
 To agree schedules with internal/external clients on project confirmation and book
these projects in with the various operations areas.
 To manage telephone, face to face and postal projects on behalf of internal clients
(researchers) or 3rd party clients.
 To act as the main point of contact between the internal client, the telephone
centre/external field and other operations departments, in order to manage the
project budget, schedule and fieldwork.
The key responsibilities of the role are:
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To produce accurate and competitive costs within the deadlines specified based on the
information provided.
To agree fieldwork schedules with internal/external clients after consultation with the
various operations areas.
To confirm project price and schedules with research and operational teams prior to
fieldwork commencement.
To set up project folders containing the relevant job specification, costs and any other
relevant project documentation.
To ensure all quotations are logged and followed up on a regular basis.
To obtain sample and fieldwork costs from external agencies where relevant.
To maintain general departmental administration as required.
To review and understand the project specification and costs once the project has
been allocated.
To liaise with the client and the other operations areas to plan fieldwork and ensure
the smooth setup of the project
To organise the interviewer briefing and assist the internal client or brief on their
behalf
To manage fieldwork progress, monitoring quotas, sample and team performance,
troubleshooting problems and keeping the internal client informed
To negotiate revised pricing where necessary
To ensure fieldwork is completed within deadline and budget with optimum
response/conversion rates
To assist the costing & scheduling team in providing quotes for new projects
Experience, skills, competencies required
We do not have fixed rules on what subject you studied at university - our previous graduates
have read Psychology, English, Modern Languages, History, Geography, Business Studies,
Marketing, Sociology, Mathematics and Economics - but we do expect a good 2nd Class
Honours degree (or equivalent) or above.
Specifically we are looking for candidates who can demonstrate the following attributes:
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Excellent written English skills
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Good organisation and ability to get things done
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Strong inter-personal skills
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Clear, logical thought
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Good numeracy skills
About us
The Client Services team are responsible for pricing, scheduling and project management of
telephone, face to face and postal projects. The team of 20 are predominantly based in
Ludgate House and are part of the GfK NOP Operations division. They work closely with GfK
NOP’s telephone interviewing centres, the face to face interviewing fieldforce and the Data
Centre to ensure high quality data collection. They liaise with other Operations areas to
provide an efficient and professional service to the researchers in the Business Areas.
To Apply
Please visit our careers homepage at www.gfknop.com and apply online. For any
enquiries please contact Lindsay Morrison, Recruitment Advisor on 020 7890 9551
or by emailing hruk@gfk.com
Ref: TPE.CS.ZS.20.10.10