Job Description
Director of HR and Organisational Development (OD)
Line manager
Executive Director – Corporate Services
Department
HR and OD
Location
Reading or Leamington Spa (Central Office)
Direct reports
5 - HRSS Manager; L&D Manager; HRBPs
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Purpose of role
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Provide high quality, effective human resource services to
the group; through the development and implementation of
a people strategy that supports the Business Plan and the
vision and values of the group.
Lead organisational development across the group to
facilitate change programmes that respond to business
needs, that develop and grow people’s capacity and
support and drive organisational culture.
Support Directors in the creation and development of a
positive working environment that promotes diversity and
well-being, and supports employee engagement.
External: Providers of benefits and wellbeing provision,
owners of quality standards and employee surveys, legal
advisors, external HR consultants.
Key relationships
Internal: Executive Directors, Heads of Service and Assistant
Directors, L&D Manager, HRSS Manager, Health & Safety
Manager, Equality & Diversity Manager, Communications
team.
KEY RESPONSIBILITIES
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Lead the Group HR function to support the delivery of the business plan
objectives.
Act as an HR Business Partner to the business to support, influence and drive
change.
Work closely with EDG, providing advice and guidance to ensure that HR
influences, and is an integral part of business strategy.
Ensure that OD and learning and development is at the heart of the business
and enables leaders to develop the necessary skills to create and sustain one
culture.
Actively contribute to the decision making of the organisation, policy
formation, business development, and the achievement of corporate
objectives through excellent service delivery.
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Develop and implement an effective and forward thinking people strategy to
support the changing needs of the organisation, which is regularly reviewed to
ensure it continues to deliver the desired culture and outcomes for the
business.
Lead, support, and guide a team of HR professionals , support staff, and the
shared service team to deliver excellent customer services across the group through effective leadership, motivation, communication and performance
management.
Provide advice and guidance to the Board and HR & Governance Committee
on strategic HR matters and the implications of legislation relating to the
group.
Provide a professional HR advice service to managers and staff including
providing ‘ in house’ coaching & training service where required/applicable.
Lead and facilitate change management and restructuring programmes that
ensure that organisation is prepared for and adapts to change successfully.
Develop a range of approaches that can be used to successfully measure
employee engagement and which support managers to make improvements.
Lead the delivery of the organisational development service to the group;
aligned to business requirements and that supports the learning,
development and growth needs of leaders, managers and staff.
Develop, maintain and review a remuneration and reward strategy that meets
aspirations, the desire to be an employer of choice, and is affordable for the
group.
Develop and implement a well-being strategy that provides a positive working
environment for people.
Lead on, and develop, employee communication, negotiation and consultation
arrangements to ensure that staff engagement is effective.
Work with the communications team to develop effective systems that support
employee communication and engagement.
Responsible for setting and ensuring effective monitoring, reporting and
review of HR and team performance indicators and management information.
Promote a climate of high performance & quality standards , continual
improvement and value for money, and ensure that performance targets are
achieved and exceeded where possible.
Ensuring current practice is positively and continuously challenged to deliver
optimum value for money and customer service.
Develop and maintain effective external relationships and partnerships which
help promote the organisation and provide opportunities for the benefit of the
group.
Ensure that Stonewater’s people strategy enables the development of a
diverse workforce, in line with the organisation’s overall Equality and Diversity
strategy.
Maintain an up to date knowledge and understanding of employment
legislation and best practice and develop new and innovative approaches.
Responsible for effective budget planning and control and compliance with
income and expenditure targets, procurement and financial controls and to
ensure a value for money approach.
Actively managing risk within HR services across the group.
Acting as a champion of Equality and Diversity in all activities of the group.
Achieving compliance with legal and regulatory requirements, and the policies
of the group.
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Undertaking other duties, as required, working additional hours as necessary
and as reasonable, to fulfil the requirements of the role.
PERSON SPECIFICATION
Summary
The role holder will already have been successful in leading a professional HR
service that delivers organisational development and change and enables the
achievement of business strategy
Competencies
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Ability to lead, inspire, motivate and develop employees; skilled at building
highly engaged teams, who are committed to organisational vision, values
and goals
Ability to influence at a senior level to drive organisational change and
business improvements
Business management skills and understanding of delivering an excellent
internal customer service in a complex organisation with both social and
commercial activities
Analytical and problem solving skills for successful resolution of complex
employee relations issues and able interpret information outside of area of
expertise,
Able to make sound judgements and decisions, appraise performance and
manage risk
Ability to work effectively in partnership with managers, senior colleagues,
employees, stakeholders and boards
Ability to effectively collaborate and influence results across the group
Excellent communicator and able to influence and negotiate
Ability to produce clear, concise and well written reports on complex issues
Presentational skills and the ability to communicate effectively with a wide
range of audiences
Well-developed ambassadorial, influencing, networking, promotional and
negotiating skills.
Experience
The successful candidate will be able to demonstrate a successful track record in the
following areas:
 Leading and enabling organisational change and development, through the
delivery and transformation of high quality, innovative, HR services
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 In depth experience and knowledge of employment law, employee relations and
best practice relevant to the Group’s operations
 Developing effective people strategies at a senior level, within a business
environment
 Developing innovative approaches to learning and leadership development
 Supporting and driving culture change
 Measuring and improving employee engagement and staff satisfaction
 Leading and developing a quality HR professional service
 Leading multi-disciplinary teams
 Effective working with internal customers, and a wide variety of stakeholders
including Board members
 Developing innovative new approaches which have led to improved business
performance
 Actively managing risk in order to improve organisational outcomes
Personal qualities
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Confident, independent, forward thinking and proactive leader
Commitment to diversity
Commitment to innovation, quality, customer service and value for money
An effective decision-maker, with the ability to make difficult decisions where
necessary to get the best results for the business
Understanding of the commercial significance of delivering a service that meets
the diverse needs of customers and wider stakeholders
Capacity to deliver results to tight deadlines and conflicting priorities
Commitment to the cause of social housing, care and support, and to the stated
values of the Group
Commitment to working with others to achieve shared goals
Qualifications
 MCIPD qualification
 Educated to degree level or equivalent through relevant training or experience
 A full driving licence valid in the UK
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