sjenigar@gmail.com
+91- 9447340289
JENIGARDAS S
Career objective
A Challenging position facilitating professionally satisfying endeavor and measurable contribution
to the business and corporate goals of the organization
Synopsis
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9.5+ years of experience in IP Data Networking
Excellent expertise in LAN, WAN, Wireless networking and Internet Security.
Proven excellence in design and implementation of small to large scale Networks.
Understand customer requirements and technically propose networking solutions, design
(HLD and LLD)
Linux system administration
Configurations and support for the implementation of IP core/MPBN networks
Have deployment experiences on IEEE 1588V2, NTP and related protocols
Exposure to wide range of Cisco , Juniper , Huawei HP networking products
Excellent knowledge of protocols like TCP/IP, BGP, OSPF, EIGRP, IGRP, RIP, PPP, HDLC.
Sound knowledge of installation and configuration networking equipment’s like Routers,
Switches, Modems, firewall etc.
Proven skills in Network management, Trouble shooting and Customer support.
Experience on various Processes involving telecom operations namely Service order
process, inventory management, Planning process, network build process etc.
proficient in the processes involved in telecom operations and work flow implementations
through clarity
Familiar with Ticketing system Remedy
Working knowledge of Microsoft Active Directory , Windows services like DHCP/DNS
Expertise in Video conferencing systems ,H.323 , SIP, VOIP Networks
Basic fundamental knowledge of SDH
Knowledge of PCIDSS (Payment Card Industry Data Security Standard)
Proven Excellence with SIP and H.323 networks , Video conferencing
Excellent expertise in PTP , NTP , IEEE1588 , GPS Clock synchronization products
System Integration and Testing of clock synchronization nodes
Expertise in Clock synchronization and clock distribution via Ethernet and IP interfaces
(Synchronous Ethernet, Timing over Packet)
Hardware Environment
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Firewall ( Juniper SRX series – Trained )
Cisco Routers (2600, 3662, 3631, 3745,7600 series)
Cisco catalyst switches ( 2900, 3550,4948,4500)
Cisco wireless controller 4400
HP Procurve Switches ( 2600,2800, 5406zl, 5308xl,8200 )
Extreme Network Switches (summit 400-48 ,200-24)
Juniper Routers (M40e, T320, M20, M320,MX 480)
Symmetricom SSU 2000 ,IEEE 1588/PTP
Symmetricom NTP Servers S200,S300
Symmetricom Sync Servers
Symmetricom TP 5000
Tandberg Video conferencing Equipments
sjenigar@gmail.com
+91- 9447340289
sjenigar@gmail.com
+91- 9447340289
A) Organizational Experience
Organization
Designation
PERIOD
: Trustwave
: MSS Network Engineer
: MAY 2012 to till date
Project: Four Seasons Hotels and Resorts LAN Standardization to obtain PCI
Compliance across all hotel Locations
Roles and Responsibilities
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Network GAP Analysis and Remediation preparation
Performs analysis of medium complexity network designs
Performing the configuration , Change management of Switches and routers
Execution of IP address schema efficiently as compliance with Corporate
Plan, manage and execute SOW/contract deliverables for Trustwave Professional
Services
Develops and delivers in depth Method of Procedures(MOP) for Professional Services
activities
Leads Technical Management meetings with customers and drives the action register
Comprehensive technical analysis and audit of customer networks, audit report
compilation and presentation to customer
Ensure all Tickets are opened and updated in a timely fashion
Leads customer Acceptance Testing and Integration of Trustwave products into customer
networks
Assist project managers on Network related assignments and tasks by establishing
project plans, schedules.
Document design concepts and operational procedures that are developed including
network schematics, high level implementation plans.
Taking Acceptance test procedure (ATP) ensuring the Quality control for new
installations
Preparing LLD (Low level design ) & HLD (High level design) Document
Deployment and integration of Network elements on premise and remote to achieve
Customer Acceptance
B) Organizational Experience
Organization
Designation
PERIOD
: Symmetricom
: Sr Technical support Engineer
: Feb 2011 to April 2012
Roles and Responsibilities
 Providing Post Technical support to partners, customers and various service providers related to
Symmetricom products.
 Provide installation support for Symmetricom products and coordinate the installation work with
partners and other vendors
 Document all communications, action and status relating to technical support trouble reported
within the support database ( Ticketing system )
sjenigar@gmail.com
+91- 9447340289
sjenigar@gmail.com
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+91- 9447340289
Responsible for preparing RCA ( Root cause analysis ) for technical issues
Defines the test plan to map customer requirements
Provide technical training to partners and customers
System Integration and Testing of GPS clock synchronization nodes
Preparing SOW( Scope of work) , Methods of Procedures (MOP’s), Product Installation
End to End involvement in project for planning and implementing solutions for Service providers
Managing a team of Outsourced Partners for project implementation for Service providers
Ensure that projects are formally accepted and closed by the customer, and that all project
deliverables and documentation are completed to the required standard
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Duplicate reported problems in lab and escalate identified problems to the Engineering Escalation
team for further investigation and resolution
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Deliver technical architecture presentations and technical solutions according to customer
requirements and product specifications
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Periodically required to travel to customer sites for troubleshooting ,Training ,Implementations and
service assurance
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Work with the sales team in drafting responses to Request for Proposals (RFP) and RFIs
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Responsible for delivery of product demonstrations , Proof of concept(POC)
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Preparing customer all application specific Customer Acceptance Tests, Application Notes
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Project management -- project manage installs from quote phase to implementation and closing.
C) Organizational Experience
Organization
Designation
PERIOD
: Vodafone
: Sr Executive IP and Data operation
: Aug 2009 – Feb 2011
Environment: Routers, Switches, gateways, Network analysis and Managements tools
Roles and Responsibilities
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IP Network Deployment, Planning and Configuration.
Managing the Mobile Packet Backbone Network (MPBN)
Sketch HLD/LLDs for Enterprise networks based on inputs from Client and SME
Support, maintenance, upgrades, new implementation integration, and troubleshooting on the
IP core/MPBN networks
Bandwidth Monitoring and Up gradation of Gb , Gn Links
Coordinate with managed service partners for SGSN O&M
Managing the traffic of Core Network (Packet / Circuit) and IN Network on MPBN
Create and maintain documentation as it relates to network configuration, network mapping,
processes, and service records.
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End to end involvement in project for planning and implementing
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Manage and/or provide guidance to junior members of the team
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Practice network asset management, including maintenance of network component inventory and
related documentation and technical specifications information
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Taking acceptance test procedure (ATP)
D) Organizational Experience
sjenigar@gmail.com
+91- 9447340289
sjenigar@gmail.com
Organization
Job Role
PERIOD
+91- 9447340289
: TANDBERG, Bangalore
: TAC Engineer
: June 2008 – April 2009
Environment: Routers, Switches, gatekeeper, gateways, Network analysis and Managements tools,
VOIP, sales support, solution implementing and installation support for Tandberg products
Roles and Responsibilities
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Configuration, trouble shooting of Routers and switches
Document and reproduce customer related networking problems, and if necessary coordinate
fixes by engineering department.
Provide customer advocacy for documentation and timely resolution of issues, and for
problem reproduction and escalation.
Serve as team escalation point for difficult technical and customer issues.
Manage critical customer accounts and escalation requests
Participate as technical expert in product marketing meetings, and support readiness project
work.
Sales support to partners for product demonstrations, implementing solution
Product Management to support partners on POC and Demonstrations.
Support for, Gatekeeper, Border controller, H323 , SIP , ISDN Endpoints
Responding to APAC partners through Phone, video, E-mail
End to end involvement in project for planning and implementing solutions
provide ongoing technical and process training on new product developments and service
offerings
Mentor newly hired support engineers and peers in technical areas of specialty.
E) Organizational Experience
Organization
Job Role
PERIOD
: Reliance Communications
: DATA Engineer
: NOV 2006 – MAY 2008
Environment: Routers, Switches, Network analysis and Managements tools
Roles and Responsibilities
Part of the team Responsible for implementation and monitoring of a country wide DCN/RDN, MPLS
based network. The Reliance network consists of a transport mechanism, which is built on
Synchronous Digital Hierarchy (SDH) and Dense Wave Division Multiplexing (DWDM). DCN is used
as a communication channel to carry alarm and management information from remote network
elements to the centralized network management centre (NOC).MPLS-IP network is implemented
country wide to provide services like VPN, VOIP and Internet Access services.
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Operation, Maintenance and Provisioning of Network Elements in RDN (Reliance Data
Network), DCN (Data Communication Network) networks.
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Network Surveillance in co-ordination with NNOC Team and responding to outages. Fault
management process includes raising trouble tickets and IR/FAR creation for fault analysis
and recommendations for corrective and preventive actions.
sjenigar@gmail.com
+91- 9447340289
sjenigar@gmail.com
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+91- 9447340289
Maintaining records specified by ISO 9001-2000 Requirements for Data team for
the
cluster. Conducting Internal Audits to check the requirements specified by the standard are
complied
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Performance Management and Traffic utilization planning
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Implementation and configuration of new network elements (Routers and switches)
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Testing of new circuits and services, validation of service orders and ensuring configuration
correctness.
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End to end involvement in project for planning and installation of routers
to
providing
visibility for microwave network elements
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IP planning for microwave networks elements in Kerala circle, for providing visibility through
routers
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Planning of ISP equipment implementation and deployment based on central plans (NDD)
Taking acceptance test procedure (ATP)
F) Organizational Experience
Organization
Job Role
PERIOD
: Reliance Industries Ltd, Mumbai
: Application Engineer (NOC)
: DEC 2005 – NOV 2006
Roles and Responsibilities
Job involves Management of the network of the Reliance retail outlets span across the country,
Network monitoring and performance evaluation ensuring zero down time. Managing a team of 7
members in coordinating with the Vendors for V-sat connectivity, Configuring Cisco switches and
Routers, Access points (aironet1200)
Monitoring the network node manager (HP Open view)
Education
2003
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BE in Electronics and Communication
(SUN Engineering College, Nagercoil, TamilNadu)
Aggregate percentage - 67.24%
2000
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Diploma in Electronics and Communication
(M.G Polytechnic , Nagercoil, TamilNadu.)
Aggregate percentage - 66.64%
Technical Skills & Trainings Undergone
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Undergone training on Huawei Data switches conducted by Huawei Technologies
of Reliance Communication Training program)
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Undergone training on DCN network architecture and implementation conducted by
Cisco.(As part of Reliance Communication Training program)
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Attended training course on Juniper Routers conducted by JUNIPER NETWORKS. (As part
of Reliance Communication Training program)
sjenigar@gmail.com
(As part
+91- 9447340289
sjenigar@gmail.com
+91- 9447340289
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SAP (Systems, Applications, and Products in Data Processing) for Plant Maintenance.
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Basics of Clarity – “Clarity” for creating & viewing Work order / Service Orders for
different purpose such as New Node creation, Logical and Physical mapping of E1s, Leased
Lines and ISDN lines, Alarm monitoring and Fault Ticket Management.
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SDH fundamentals (As part of Reliance Communication Training program)
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ISO 9001: 2000
Certifications
RHCSA (RED HAT CERTIFIED SYSTEM ADMINISTRATOR)
RHCE (RED HAT CERTIFIED ENGINEER)
JNCIA (Juniper Networks Certified Internet Associate)
CCNA (Cisco Certified Network Associate)
Currently Pursuing CCNP,
Personal details
Date of Birth
Marital Status
Languages Known
E Mail ID
Contact Number
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29 March 1981
Married
English, Malayalam, Hindi and Tamil
sjenigar@gmail.com
+91-9447340289
Personality Overview:
A Decision maker, Ambitious, Willingness to learn, Resourceful creative in problem solving, Equally
effective working independently or in a team, Pleasant disposition & good at human relations.
I hereby declare that, all the information furnished above is true to the best of my knowledge and
belief.
JENIGARDAS
sjenigar@gmail.com
+91- 9447340289