Interlibrary Loan Information and Policy
If you can't find an item you are looking for, double check the library catalog to see if item is currently owned by
Farnsworth Public Library or our connected libraries. If you have searched the library’s catalog, and we do not own
the material you are searching for, you can either:

suggest that we consider the item for purchase, especially if the item is not yet published or has been published in
the last 6 months by emailing oco@mail.nfls.lib.wi.us or calling 920-834-7731
OR

request the item through Interlibrary Loan (ILL). ILLs allow patrons to obtain materials from participating
libraries throughout the United States. If we do not own the item(s), submit request(s) in person at Farnsworth
Public Library or by filling out our online form. Please include as much information as possible about the item
with your request. The Library is able to request many types of materials from these libraries, however, in rare
cases materials provided through Interlibrary Loan will be restricted to in-library use only. Users of the
Interlibrary Loan service must hold a valid InfoSoup Library card.
If you're interested in an item, the WorldCat database is a user-friendly resource for getting information about other
libraries' materials.
What is not available through Interlibrary Loan?

Downloadable items, such as eBooks and downloadable audiobooks.

Popular authors and/or newest titles; we request patrons suggest items for purchase, especially for those
published within the last 6 months. Lending institutions will not loan these materials. Suggestions can be made by
emailing oco@mail.nfls.lib.wi.us or calling 920-834-7730
What is available through Interlibrary Loan?

Audio Visual Material (audio tapes, CDs, microfilm, microfiche and videos) Limited availability due to a shortage of
AV lenders.

Books

Photocopies of newspaper, magazine, or journal articles Limited photocopies of specific portions of noncirculating or reference books and microforms (portions of an index, table of contents, obituaries, etc. from archival,
genealogy, local history or reference material.

Non-circulating Genealogy Materials Only a handful of libraries will loan Genealogy/Local History material, but we
can frequently obtain photocopies of specific information.

Information on a specific subject Please provide as much information as possible about what is needed, age of
person needing it, and sources already checked so that you do not receive duplicate information.
Interlibrary Loan Policy
Interlibrary Loan (ILL) services allow patrons to obtain materials from participating libraries throughout the United
States. The Library is able to request many types of materials from these libraries, which can be checked out for use
at home. In rare cases materials provided through Interlibrary Loan will be restricted to in-library use only. Users of
the Interlibrary Loan service must hold a valid InfoSoup Library card. The following paragraphs describe the
Interlibrary Loan policy.
Principles
Interlibrary Loan is a primary service that supports the mission of the Library by providing enhanced access to
library materials and information. The purpose of Interlibrary Loan is to obtain materials not available within the
Nicolet Federated Library System (NFLS) or Outagamie Waupaca Library System (OWLS) and to provide material
from our collection to other libraries.
The library affirms that Interlibrary Loan is an adjunct tool, not a substitute, for the Library’s collection. In meeting
patron needs, the Library will exhaust local resources first. Items in frequent or recurring demand through ILL
service will be considered for purchase.
Eligibility
This service is available to customers who are in good-standing and have a valid library card record in the InfoSoup
Library circulation system. There is no additional charge for this service.
Requests
A customer can have no more than three (3) ILL items pending or in circulation at a time. For example, if a
customer has 3 ILL items checked out, they must return them before they can submit further requests. If a
customer has 3 pending ILL requests in process, they cannot submit further requests. If a customer has a
combination of pending and checked out ILL items equaling three (3), they must wait until at least one ILL item is
returned before they can submit another request.
Notification, Pick up, and Return
ILL Items are usually received within 15 business days. When the item is received and processing is completed,
notification will be made by telephone or email. You will have approximately one week to pick up the item. The item
must be picked up at Farnsworth Public Library. It will not be transferred to another library within or outside our
system. At the end of the loan period, please return the item to Farnsworth Public Library. To check on the status of
your request, please call 920-834-7731.
Loan Period
The loan period for ILL items is set by the owning library.
Renewals
The lending library determines whether or not renewals are allowed, and no renewals can be made unless the
library has been given proper notice and approved the renewal. Please call at minimum 5 days before the due date
to request a renewal.
In certain cases, lending libraries will not allow renewals.
Contact the ILL department at the Farnsworth Public Library to request information on specific item renewal options.
Overdue and Lost material charges
Lost, damaged or stolen Interlibrary Loan materials are subject to the lending library’s rules and regulations.
Upon notice that an item cannot be returned, Farnsworth Public Library staff will contact the lending library as to the
charge for that material.
Charges for lost or damaged materials, as well as overdue charges for Interlibrary Loan items are the responsibility
of the borrower.
These charges will be reflected on the patron’s Library account and may impact his/her borrowing privileges.
Questions
If you have any questions regarding the interlibrary loan service, call 920-834-7731, or
email oco@mail.nfls.lib.wi.us
Adopted by Farnsworth Public Library Board of Trustees on March 25, 2014