Please fill in the details below:
YOUR DETAILS
NOMINEE DETAILS
Name and Surname:
Designation:
Employee number:
Mobile number:
Email address:
Name and Surname:
Designation:
Employee number:
BU:
City/Town:
Country:
Mobile Number:
Email address:
Section 1 | OUR VALUES
Answer the 7 questions below to rate your InStore Star by the way that he/she
lives by our values.
Rating Scale defined:
1 Never - Never acts in this manner.
2 Sometimes - Sometimes acts in this manner.
3 Often - Frequently acts in this manner and I can think of a recent example.
4 Always - Always behaves in this way and I can provide a recent example or
motivation. This person is a role model across the business. *
Honesty is crucial to identify and measure our top
performers in the business. Questionable high scores may
be randomly validated via telephonic/interview screenings.
A score of 3 will automatically be given, where no
compulsory motivation is provided for a 4-point score.
EXAMPLE QUESTION:
 Proactively looks for growth opportunities.
 Consistently seeks feedback on own performance for growth opportunities.
 Displays innovation within area of responsibility.
Value:
DRIVE GROWTH AND INNOVATION
1 – Never
2 – Sometimes
3 – Often
4 – Always * Limited to 100 words. A
X
Motivation Example: Chantal ensures a productive and well-disciplined workforce in the
region by driving discipline through the field managers, providing sound advice when
required.
high score of 4 requires a mandatory
motivation or example from the person
making the nomination.*
PLEASE RATE YOUR SUPER STAR NOMINEE BELOW:
Value:
DRIVE GROWTH AND INNOVATION
1 – Never
 Proactively looks for growth opportunities.
 Consistently seeks feedback on own performance for growth opportunities.
 Displays innovation within area of responsibility.
(Insert your mandatory motivation/example, when rating 4 on the measurement scale.)*
2 – Sometimes
3 – Often
4 – Always * Limited to 100 words
Value:
DELIVER GREAT SERVICE
1 – Never
2 – Sometimes
3 – Often
4 – Always * Limited to 100 words
 Enthusiastically finds new ways to meet client and customer needs.
 Insists on high standards of service to clients, customers and team.
 Has a can-do attitude finding ways around obstacles.
(Insert your mandatory motivation/example, when rating 4 on the measurement scale.)*
Value:
PASSION
1 – Never
 Energizes those around him or her with enthusiasm and own energy.
 Is passionately committed to successful delivery.
 Takes personal responsibility to drive successful outcomes.
(Insert your mandatory motivation/example, when rating 4 on the measurement scale.)*
2 – Sometimes
3 – Often
4 – Always * Limited to 100 words
Value:
ACT WITH INTEGRITY
1 – Never
 Speaks positively about Smollan, clients, customers and team.
 Treats everyone with respect irrespective of position, gender, race or age.
 Consistently does what he/she has promised to do.
(Insert your mandatory motivation/example, when rating 4 on the measurement scale.)*
2 – Sometimes
3 – Often
4 – Always * Limited to 100 words
Value:
RESULTS ORIENTATED
1 – Never
 Ensures expectations are clearly understood.
 Always aims to exceed expectations.
 Keeps going with resilience in the face of difficulties or obstacles.
(Insert your mandatory motivation/example, when rating 4 on the measurement scale.)*
2 – Sometimes
3 – Often
4 – Always * Limited to 100 words
Value:
URGENCY
1 – Never
 Takes active steps immediately to ensure delivery.
 Deals with issues decisively.
 Manages expectations of people, clients and customers well.
(Insert your mandatory motivation/example, when rating 4 on the measurement scale.)*
2 – Sometimes
3 – Often
4 – Always * Limited to 100 words
Value:
BE DISCIPLINED
1 – Never
 Strives to consistently meet his or her commitments.
 Maintains high performance standards for self and for others.
 Can be counted on to personally deliver on time and up to standard.
(Insert your mandatory motivation/example, when rating 4 on the measurement scale.)*
2 – Sometimes
3 – Often
4 – Always * Limited to 100 words
Section 2 | OUR CORE DIFFERENTIATORS
Please complete your Super Star nominee rating based on the way that he/she
drives and displays the behaviours associated with our Core Differentiators.
Rating Scale defined:
1 Never - Never acts in this manner.
2 Sometimes - Sometimes acts in this manner.
3 Often - Frequently acts in this manner and I can think of a recent example.
4 Always - Always behaves in this way and I can provide a recent example or
motivation if need be. *
It is not necessary to provide a motivation or example
when rating your Super Star on the behaviours associated
with the Core Differentiators. Questionable high scores
may be randomly validated via telephonic or interview
screenings.
Honesty is crucial to identify and measure our top
performers in the business.
Please fill in the details below:
Supporting or leading role nominees will be selected within the following categories:*
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Smollan Culture
Brilliant Relationships
Inspired Talent
Operational Excellence
* Processed and managed by Business Unit HR Managers.
SMOLLAN CULTURE | Please rate the nominee by the way that he or she displays the following behaviours:
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Passion for what we do and who we are as a business.
Constantly look for opportunities to grow the business, team members and yourself.
Ability to anticipate needs (internally and externally) and respond appropriately.
Honest and transparent in the way in which you conduct yourself.
Have high performance standards of yourself and your expectations of your team.
Ability to manage expectations and respond to issues quickly and effectively.
Rate your nominee below:
1 – Never
2 – Sometimes
3 – Often
4 – Always
BRILLIANT RELATIONSHIPS | Please rate the nominee by the way that he or she displays the following behaviours:

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Actively seek to foster brilliant relationships with all stakeholders in the business – clients, team members, managers, suppliers etc.
Consistently over deliver on performance targets and exceed expectations.
Be aware of the importance of having adequate and fair contracts in place with both suppliers and clients.
Care about the quality of relationships with stakeholders.
Establish and maintain networks both inside and outside the Group.
Be respected by team members and managers.
Rate your nominee below:
1 – Never
2 – Sometimes
3 – Often
4 – Always
INSPIRED TALENT | Please rate the nominee by the way that he or she displays the following behaviours:

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
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Exceptional performer – consistently delivering outstanding results.
Commitment to the business, the job at hand and their own personal development.
Motivated and driven – taking initiative, going above and beyond and looking for areas for growth.
People constantly striving to develop themselves further.
Actively involved in the development of the people in their teams.
Enthusiastic and passionate about what they do.
Rate your nominee below:
1 – Never
2 – Sometimes
3 – Often
4 – Always
OPERATIONAL EXCELLENCE | Please rate the nominee by the way that he or she displays the following behaviours:
 Ability to find innovative ways to get things done optimally.
 Has successfully managed a complex operational task/project efficiently and effectively.
 Ability to execute at a high level consistently.
 Highly efficient.
 Focused.
 Results-driven.
 Exceptional problem solving skills.
 Drive tasks to completion.
Rate your nominee below:
1 – Never
2 – Sometimes
3 – Often
4 – Always
Submit your entry:
You can submit your nomination online at www.smollan.co.za/allstarawards
Should you need to submit your nomination form by hand or email, please send your form to superstars@smollan.co.za