ALICIA GADUS
OBJECTIVE
SKILLS & ABILITIES
139 Hana Lane Cibolo, TX 78108 | smcornelius13@yahoo.com | 361-205-2976
Seeking a lasting, meaningful employment that utilizes my management, customer service
and/or animal husbandry skills.
Verbal and written communication skills: Often had to call, email, and meet with customers,
associates, management, corporate affiliates, live animal and merchandise vendors, and
veterinarians.
Adaptability: Had to readily adapt to fast changing environments. Examples include multiple
transfers, job positions, differing customer bases, and store procedures with our new prototypes
and services offered.
Analytical: Followed very strict Policies and Procedures with very little room for err. Live
animals require very specific care, as do legal or liability issues.
Interpersonal/Leadership Skills: Educate and encourage partners to work as a team towards
company goals. Ensure associates know the “why” behind their tasks. Foster teamwork and
resolve conflict.
Planning/Organizing: Regularly set up and organize events, such as “Reptile Rally,” “Meet the
Critter,” costume contests, and class fieldtrips.
Problem-Solving/Decision-Making: Work well under pressure and able to make decisions
based on available timeline, expenses, benefits, customer care, and animal welfare.
EXPERIENCE
PETCO #2429 (210)481-9517 23014 HWY 281 N S, TX 78254
Companion Animal Department Manager August 2014 – October 2014
Responsible for the achievement of my department’s sales goals, margin, animal and
merchandise shrink targets, inventory levels, supply cost, and reported budgeted expense rates.
Accountable for driving sales and for overall operations within the area of aquatics, reptile, bird
and small companion animals. Also responsible for tracking merchandise within my
department and the welfare of all live animals, including providing associates with ongoing
training and coaching in customer service, animal care, and product knowledge, while ensuring
a friendly and courteous atmosphere in my department. Associate training included
demonstrations, knowledge checks, and on-going feedback on their progress.
PETCO #1483 (210)647-4007 6100 NW LOOP 410 SAN ANTONIO, TX 78238
Inventory & Pricing DepartmentManager February 2014 – August 2014
Responsible for assisting my store achieve the store’s budgeted sales and profit goals. Ensure
that all merchandise is accurately received, priced, counted, stocked and stockroom is
maintained per OSE (Operating Standards of Excellence) standards.
Companion Animal Department Manager August 2013 – February 2014
See above.
PETCO #1440 (325)223-8236 4157 SUNSET DR SAN ANGELO, TX 76904
Companion Animal Department Manager May 2011 – August 2013
See above.
TeamLead October 2010 – May 2011
Keyholder Position - Ensure that my store is opened and closed in accordance with Policy and
Procedure. Provide quick and courteous service to all customers by utilizing the GUEST+ Model
throughout the store. Align teams to achieve company vision and goals. Provide training and
coaching in GUEST+ and product knowledge to associates throughout my store. Ensure OSE
standards are maintained throughout my store.
Companion Animal Specialist/Aquatics Specialist September 2009 – October 2010
Ensure that proper companion animal and aquatic care and husbandry is being provided to the
live animals in my store, including feeding, medicating, handling, socializing animals, and
maintaining habitats of multiple species to include: freshwater and marine habitats, hookbills
and songbirds, rodents and ferrets, snakes, lizards, terrestrial invertebrates, amphibians, and
Testudines. Act as the primary resource in store regarding all companion animal education and
care. Also responsible for the achievement of my store's budgeted sales goals by driving sales in
the all companion animal areas, accomplished by effectively assisting customers in the proper
selection of companion animals and merchandise in accordance with their specific needs.
PETCO #2709 (609)520-8494 3371 RT 1 UNIT 100A LAWRENCEVILLE, NJ 08648
Companion Animal Specialist/Aquatics Specialist July2008 – September 2009
See above.
GATTI’S PIZZA (830)625-5165 668 S WALNUT NEW BRAUNFELS, TX 78130
Delivery Driver March 2008 – May 2008
Verify accuracy of orders and quality standards. Deliver products to customers in a safe,
courteous, and timely manner. Handle cash and utilize mental math skills. Also assist the store
by performing other workstation duties, including registers, telephones, food preparation and
presentation.
PIZZA HUT (830)626-8888 890 N BUS 35 NEW BRAUNFELS, TX 78130
Delivery Driver December 2007 – March 2008
See above.
DOMINO’S PIZZA (830)629-5662 316 N BUS 35 NEW BRAUNFELS, TX 78130
Delivery Driver December 2005 – December 2007
See above.
PV PRESSUREWASH (210)744-8588 (Mobile Services) SAN ANTONIO, TX
Assistant pressure-washer December 2005 – May 2008
Assist in the pressure washing of parking lots and conveyor ovens.
DOMINO’S PIZZA (325)658-2411 2619 N BRYANT SN ANGELO, TX 76903
Deliver Driver July 2005 – November 2005
See above.
MAXIMUS (325)655-3296 3303 W WASHINGTON SAN ANGELO, TX 76904
Cocktail Waitress
THE COMMUNITY OF LIVING WATER (928)634-4421 PO BOX 529 CORNVILLE, AZ
86325 Janitorial Housekeeping /Food Handling
MARY JANE’S CAFÉ (210)566-2744 900B PAT BOOKER UNIVERSAL CITY, TX 78148
Waitress
WHATABURGER (210)654-9405 12806 N IH 35 LIVE OAK, TX 78233
Team Member
TACO BELL/KFC (210)591-0708 213 PAT BOOKER UNIVERSAL CITY, TX 78148
Team Member
PIZZA HUT (210)662-6113 6380 RITTIMAN SAN ANTONIO, TX 78244
Team Member
BRYLANE 3298 PAT BOOKER UNIVERSAL CITY, TX 78148
Inbound Sales/Customer Service Representative
EDUCATION
Samuel Clemens High School (Schertz TX) Class of 2002
REFERENCES
A list of professional references and letters of recommendation available upon request.