Oracle Sales Playbook
May 2014
Services Synopsis: Performance Optimization for
Microsoft Applications
This document summarizes the key services messages, artifacts and resources to assist presales and sales in executing the Performance Optimization.for Microsoft Applications Play
Elevator Pitch
EMC Global Services performance and storage optimization services for Microsoft help
customers to speed up the responsiveness of their existing Microsoft applications in heavy duty
cycle environments where performance and user experience are paramount. This service also
helps customers deploy and implement Microsoft platforms for maximum performance,
accelerate the return on their technology investment, and minimize risk during the transition.
The service positions EMC as the leader in delivering application performance optimization for
highly available storage platforms.
•Helps you identify the most cost efficient and cost effective ways to optimize your database
infrastructure, reduce TCO and maximize ROI
•Enables DBA’s to implement database aware policies for intelligent storage tiering
•EMC consultants use the DB Classify tool to measure database I/O and identify high priority
data which can be moved to the fastest storage media available.
Services By Lifecycle
Plan
Deploy
Operate
 Database Performance Tiering
Assessment

 Quickstart; Storage Analytics
Module (VNX, VMAX)
 Installation for VNX Monitoring
and Reporting QuickStart
 EMC Residency Service for
Database Performance Tiering
 EMC Outtasking Services
Offerings & Value Proposition
Offer Name
Capabilities
Outcomes
Database Performance Tiering
Assessment
Delivers a data analysis
assessment for database
environments. Evaluates
database environments, and
recommends how best to tune
configurations and tier data by
pruning lower priority data.
Provides a roadmap and solution
strategy. Comprehensive
detailed database performance
analysis of most critical and
performance sensitive
databases. Builds strong ROI/TCO
business case for storage tiering
Ensures improved performance
and lowers risks of database
bottlenecks. Recommends righttiering and archiving in order to
improve cost/performance
tradeoffs. Identifies the most
efficient and cost-effective way
to optimize the database
structure without modifying
application code.
Available assets:
Service Overview
Service Brief
Sample Customer Report
EMC Confidential—Internal and Partner Use Only
1
Oracle Sales Playbook
EMC Quickstart: Storage
Analytics Module
Available assets:
Service Brief
Fact Sheet
Installation for VNX Monitoring
and Reporting Quickstart
Available assets:
Service Brief
May 2014
leveraging FAST VP, Flash, Fiber,
and SATA
This service deploys EMC Storage
Analytics, which includes the
installation of VMware vCenter
Operations Manager and EMC
Connector package, to report
on storage topology, capacity,
and performance and storage
health of VNX® storage
platforms installed in the
customer’s environment.
The storage topology maps the
storage objects to the VMware
environment to enable the
customer’s Virtual Machine (VM)
administrator to closely monitor
the status of the VNX storage
environment and storage used in
the virtualized environment.
This service provides monitoring,
analyzing, complying, and
reporting of a consolidated
visibility of the customer’s EMC
Unified VNX storage array
environment.
EMC Technical Solutions
personnel install and configure
EMC Watch4Net for VNX
software to monitor and report
on one EMC VNX storage array.
For all Oracle and SQL Server
databases –
Ensures DBClassify is running
smoothly in the customer’s
environment. Completes
comprehensive detailed
database performance
analysis and drives the faster
adoption of intelligent
storage tiering for databases.
Provides a detailed analysis
of database performance,
automated database
performance reporting,
and recommendations for
performance improvement
based on optimal data
tiering. Enabled chargeback
for database usage.
Skilled and experienced EMC
professionals to help you reap
the benefits of EMC Technology
Solution service components
(EMC Operations Center, EMC
Change, EMC Backup Alert &
Restart, EMC Health Checks,
EMC ‘Reporting-as-a-Service’).
Specialized services needed
to manage information
infrastructure 24x7 using ITIL
standards and EMC best
practices, enabling you to
free internal resources to
focus on business-critical
initiatives.
Fact Sheet
EMC Residency Service for
Database Performance Tiering
Available assets:
Service Overview
Battlecard
Customer Slides
Out-Tasking Services
Available assets:
Service Overview
Battlecard
Customer Slides
EMC Confidential—Internal and Partner Use Only
2