STA TRAVEL/CONTIKI HOLIDAYS
ONLINE BOOKING MANUAL
Go to www.statravelpartners.com and select Contiki where it will direct you to the below screen, If
you have not yet a member add in your Debtor (ABTA) number or Phone number and click find
agency
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If your agency is set up however you are not a registered agent for that branch click on the continue
button to register yourself as a consultant.
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Fill in the requested details and click “save & create my
account”
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If you are already registered please add your details into the returning members section and click
sign
in.
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Once you are signed in you will be directed to the Agents Online home page. From this page you can
research tours by region/duration/departure month & price to Book, Hold Option or Quote. Then
click
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This will then direct you to a Trip Finder results screen.
To view the details of the tour click on the tour name (eg. European Discovery). Alternatively click on
the “View departures” link for pricing, availability & the option to book.
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On the pricing and availability screen you are able to see what tours are available, closed/full, On
Request, Definite departures, if we are offering a Last Minute Deal & the Book Now
link.
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Once you select to “Book Now” you will be re-directed to our booking engine
There are 7 Sections (Tour Overview, Flights (not yet active) Quote, Passenger Details & Products,
Summary, Payment & Recap & Reciept)
TOUR OVERVIEW:
On this page it will advise what tour is being booked, the start and end dates & the start and end
locations.
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Further down on the Tour Overview page you will select the number of rooms, Room Type and the
amount of passenger you are booking the tour for. (you also have the opportunity to Request an
additional tour)
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Still on the Tour Overview page you can select if your passenger requires pre & post tour
accommodation you have an opportunity to book it at this point.
Once this page is completed click “Next” to progress to the Quote Screen
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QUOTE:
After the Tour Overview you will be directed to the Quote page which will once again confirm the
tour and dates you are booking then will give you a per passenger cost break down of the tour and
accommodation, followed by the passenger total then the Grand Total for the booking.
Click next to progress to the Passenger Details & Products screen
This page will also show the commission details for the booking:
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PASSENGER DETAILS & PRODUCTS
Enter passenger details for all passenger on the booking including Full Name as per passport and
Date of Birth.
To the right of the passenger details there is a Special Requests/Other Requirements where you can
enter free text (eg. Medical or dietary requirements this is also where you will enter the clients ISIC
Membership number if they are requesting this discount).
Below the Special request section is the opportunity to add the Past Traveller discount (Previous
tour & departure date is required)
Select Next to progress to the Summary
Screen
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SUMMARY:
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PAYMENT:
On the Payment section of the booking it advises the tour overview, Payment schedule for the
booking and the Payment Types available.
The payment section on the booking will show when Final payment is due by and the total booking
cost.
Select the payment method
1 - If you are just holding the deposit select Credit Agreement.
2 - If you are holding FULL payment please select MCO/WRA. Under reference number add the full
payment receipt number and add the amount as the Total Net due amount.
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RECAP & RECEIPT:
Your booking is now complete.
In the Orange section it will show your booking reference number & give you the opportunity to rate
your online booking experience.
In your inbox awaits your reservations receipt booking
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