Slide 1
Building Bridges: Life Lessons from Three Different Disability Service Directors
Barb Hammer–University of Missouri
Linda Nissenbaum–St. Louis Community College
Christine Street–Washington University St. Louis
Slide 2
Session Goals & Learning Outcomes
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Learn new pragmatic approach for dealing with a relevant issue in your own unit
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See how different styles and approaches can be effective depending on individual management
style and campus culture
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Make a friend! Meet a new colleague or colleagues with whom you can continue these
conversations. We are among one another's’ best resources!
Slide 3
Session Overview
I.
Institutional Summaries
II.
Topical Discussions
III.
Small Group Discussions
Slide 4
Institutional Overview: St. Louis Community College (STLCC)
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Large Community College with 4 campuses (3 suburban, 1 urban) and many off-campus sites.
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Approximately 25,000 students college-wide (10,000 FT, 15,000 PT), with Meramec being the
largest and serving 40% of STLCC students.
•
Institutional budget comes from tuition, local tax funding, state funding, and some grant funding
Slide 5
Photo Description: graphic representing four campuses with the tag-line “one college, one mission.”
•
Slide 6
Large Community College with 4 campuses (3 suburban, 1 urban) and many off-campus sites.
Photo Description: four images representing the campuses for STLCC Florissant Valley, STLCC Forest
Park, STLCC Meramec, STLCC Wildwood
The 4 STLCC Access Offices have a long history of working together with consistent policies and
procedures
Slide 7
Photo Description: Graphic showing an overhead view of the campus of St. Louis Community College
Meramec.
Meramec is the largest campus serving 40% of STLCC students. The majority of the students at this
campus are seeking a transfer degree to a four year college or university
Slide 8
Photo description: picture of hallway in St. Louis Community College Meramec building with directional
sign overhead that reads “Access Office, TRIO Office, VPSA Office”
Meramec’s Access Office is housed in the Administration Building along with the VPSA Office, TRIO,
Administration and Registration, Financial Aid, Advising and Counseling, the President’s Office and
Community Relations.
Slide 9
Photo Description: photo of entrance into an office, with the door partially ajar
The Meramec Campus has four FT professionals, two FT classified, and one PT classified position for the
Meramec Access Office. Additionally, the Adaptive Technology Specialist and a PT captioner report to
the Director of Library Services, and the Assessment Center has additionally staff that provide over 1500
hours per semester of out-of-class testing.
Slide 10
Graphic included on slide that reads: Access Office, disAbility Support Services.
Approximately 553 registered students with disabilities registered with the Meramec Access Office and
1200 students with disabilities registered college-wide.
Disabilities served include: LD 28%, Psych 12%, Ortho 2%, Health 5%, Vision 3%, Deaf/HOH 3%, ABI 1%,
BIF .01%, ADHD 16%, LI 4%, Undetermined 15%, Autism-Spectrum 9%
Slide 11
Photo description: picture of hallway in St. Louis Community College Meramec building with directional
sign overhead that reads “Access Office, TRIO Office, VPSA Office”
The Meramec Access Office is a decentralized program. While services are compliance-based, they also
include, advising, academic coaching, coordination of out-of-class testing through the Assessment
Center, relationships with the Information Access Lab/Library, and Academic Support Programs that
help us to provide paid notetakers and other assistance.
Slide 12
Photo Description: Overhead photo of the University of Missouri campus with Jesse Hall in the center of
the picture
Institutional Overview: University of Missouri
Slide 13
Photo Description: photo of Memorial Union tower on University of Missouri campus, with maple trees
with fall color flanking the sidewalk
Large, publicly funded research based institution (member of AAU)
More than 34,000 students (approx. 27,000 undergraduate)
Slide 14:
Over 306 degree programs through 19 colleges; largest research operation of any public university in
Missouri; only one of six public universities nationwide with schools of medicine, veterinary medicine
and law on one campus
More than 30 percent of MU students come from another state or country
Slide 15
Graphic included on slide that reads: Disability Center, University of Missouri, Promoting Access and
Inclusion
The Disability Center is part of the Division of Student Affairs, which also has Student Life, the
Counseling Center, Residential Life, Campus Dining, Student Auxiliary Services, Mizzou Rec Services, and
as of July 1, Student Health
Slide 16
Eight full time staff: two administrative support staff, four Access Advisors (one who is a Deaf Services
Coordinator), an Exam Coordinator and the Director.
Over 1100 students registered during 2012 – 2013 academic year (40% cognitive, 1% developmental,
10% health related, 2% deaf/hard of hearing, 16% learning, 4% physical, 17% psychological, 3%
blind/low vision, 6% temporary conditions, and less than 1% neurological and speech/language)
Slide 17
Photo description: photo of door at entrance of the Disability Center at MU.
Disability Center services are primarily compliance based.
Additional supports include a Graduate Assistant within the Disability Center who provides one-on-one
counseling with clinical supervision provided by Counseling Center psychologist, and one-on-one
tutoring through the Learning Center (funded in part by TRIO and in part by the campus).
Slide 18
The Disability Center works collaboratively with the Adaptive Computing Technology Center at MU to
provide alternative formats. ACT (part of IT) manages the physical conversion of materials, provides
software/hardware support for students, and hosts server space for e-texts.
Exam accommodations and all other accommodations are provided by the Disability Center. In 20122013, the Disability Center scheduled 6162 exams, and administered 4768 exams.
Slide 19
Photo Description: A photograph of the main entrance of the campus at Brookings Hall
Institutional Overview: Washington University in St. Louis
Slide 20
Five undergraduate schools (A&S, business, art, architecture, and engineering) and 7 graduate schools
(A&S, law, medicine, business, art & architecture, engineering, and social work)
Medium-size, highly selective research institution with strong “known by name and story” culture
Slide 21
Graphic of Washington University in St. Louis logo
Approx. 7000 undergraduate students and 6000 graduate students
In addition to tuition, research funds, direct clinical care, and endowment revenues provide significant
portion of institutional budget
Slide 22
Photo description: Photo of façade of Gregg House, where the Disability Resources office is located on
the campus of Washington University
Disability Resources:
Housed within Cornerstone Center for Advanced Learning, along with Academic Support Programs and
Trio Support Programs
Services are primarily compliance-based; however, co-location results in more intensive and targeted
academic supports
Three FTEs for Disability Resources alone, although other Cornerstone staff also support mission
Slide 23
DR staff includes assistant director for disability resources and two masters-level disability resources
coordinators.
Approximately 700 registered students with disabilities (54% LD and/or ADHD, 26% mental health, 20%
chronic health, 5% mobility, 4% food allergies, 4% hearing/vision, 1% ASD)
Unit manages the provision of all accommodations, including testing. In 2013-2014, DR oversaw 4728
exams
Slides 24 through 35 contain the same information with a different topical word in bold text to
demonstrate which topic the speakers are discussing
Topical Issue Discussions
Personnel
Staffing
Budget
Collaborating across campus
Workflow/Work Assignments
Data Collection & Reporting
Use of Technology for Office Management
Adaptive Technology
Strategic Planning
Leadership
Campus Education & Training
Slide 35
Small Group Discussion
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Break down into small groups and select a “group reporter or reporters”
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As a group, select 3 or 4 issue prompts that pertain to areas that your group finds particularly
challenging or interesting
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Discuss the prompts, with the reporter(s) taking enough notes to be able to report out to the
larger group
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Be sure to exchange names and contact information for future conversations.
Slide 36
Any Questions?