INVITATION TO TENDER
AGEING BETTER IN CAMDEN
TENDER:
ISSUED:
MEN’S ACTION PROJECT
18TH FEBRUARY 2015
SUBMISSION DEADLINE:
1ST APRIL 2015 5.00pm.
SUBJECT TO BIG LOTTERY FUNDING CONFIRMATION APRIL 2015
CONTENTS & INSTRUCTIONS
DOCUMENT
INSTRUCTIONS TO
BIDDERS
SECTION
PART A
1
ACKNOWLEDGEMENT OF
TENDER FORM
2
INTRODUCTION TO ‘AGEING
BETTER IN CAMDEN’
3
SERVICE SPECIFICATION
4
CONTRACT PARTICULARS
PART B
5
FORM OF TENDERING
6
YOUR ORGANISATION
7
YOUR EXPERIENCE AND
VISION
READ AND SEND
READ
READ
READ
Read, complete and
return entire Part B
according to instructions
APPENDICES
I
AGEING BETTER IN CAMDEN
PROJECT PLAN 2015 - 2021
II
APPRAISAL CRITERIA
1
READ
READ
PART A
1. ACKNOWLEDGEMENT OF TENDER (THIS MUST BE RETURNED IF YOU INTEND TO TENDER
OR YOU WILL NOT BE ON THE EMAIL LIST FOR QUESTIONS AND ANSWERS DURING THE
TENDERING PERIOD).
WE HAVE RECEIVED YOUR INVITATION TO TENDER FOR ‘MEN’S ACTION PROJECT’, AND WE:

INTEND TO SUBMIT A TENDER (DELETE AS APPROPRIATE)

DO NOT INTEND TO SUBMIT A TENDER. (DELETE AS APPROPRIATE)
IF YOU WILL NOT BE SUBMITTING A TENDER, AGEING BETTER IN CAMDEN WOULD LIKE TO
UNDERSTAND WHY. WE WOULD BE GRATEFUL TO KNOW YOUR REASONS:
ORGANISATION
SIGNED:
NAME:
(PLEASE
PRINT)
E-MAIL:
CONTACT
TEL NO:
DATE:
All successful tenders will be required to enter into a Service Level Agreement.
PLEASE RETURN TO JULIA SHELLEY INTERIM PROGRAMME MANAGER, AGEING BETTER IN
CAMDEN C/O AGE UK CAMDEN, TAVIS HOUSE, 1-6 TAVISTOCK SQUARE, WC1H 9NA
2
2 INTRODUCTION TO AGEING BETTER IN CAMDEN
Ageing Better in Camden: Working together to tackle isolation and loneliness
among older people.
Through participation in the programme older people will be reconnected to local networks
and their involvement will strengthen their communities and improve their wellbeing.
Ageing Better in Camden is a partnership of older people and agencies in Camden working closely
together to tackle the social isolation and loneliness that many older people in the Borough
experience. It is the result of a successful bidding process to the Big Lottery and extensive
consultation and involvement within Camden to create a programme. The programme will run from
July 2015 – June 2021, valued at over £9M. Almost £4.5M of this has been successfully secured
from the Big Lottery Fund, with the remainder committed, or to be secured from local and wider
agencies. Just short of £3M of this contribution will come in the value of ‘in-kind’ voluntary effort by
local people, predominantly older people providing support to their more isolated fellow older
citizens.
Camden’s diverse communities are at the heart of the Ageing Better in Camden approach. Having
identified that some older people are more likely to experience social isolation and loneliness there
will be activities delivered by five of the Borough’s most affected neighbourhood communities
(Kilburn, St Pancras Somers Town, Regent’s Park/ West Euston, Gospel Oak/ Haverstock, plus
one more to be identified) and two of its minority communities (Bangladeshi, and lesbian, gay,
bisexual & transgender).
This first theme of working from within communities most affected will apply and test out assetbased community development approaches to tackling social isolation. Activities building on local
resources, expertise and efforts will additionally address: older men’s social isolation; use of
computers and the internet; intergenerational activities involving both older and younger people.
Through participation in the programme older people will be reconnected to local networks and
their involvement will strengthen their communities and improve their wellbeing.
Ageing Better in Camden’s second theme sees the most isolated and lonely older people
contacted and supported to build friendships and community links. A large team of volunteer
Community Connectors (working in tandem with the NHS-funded Care Navigators), and Pharmacy
staff (including those who deliver prescriptions) will identify those at most risk and draw them into
local community activities and support. This will be complemented by an innovative internet site
giving tailored recommendations on what support and activities are available to people.
Recognising that there is learning from these efforts in Camden to tackle social isolation in older
people, the Big Lottery Fund wants to ensure that approaches are tested and lessons learned both
locally and wider. Ageing Better in Camden is committed to this ‘test and learn’ approach, and of
communicating the change that it’s Asset-Based Community Development approach and targeted
innovative initiatives bring about.
As part of its third theme of agencies working together to tackle social isolation and loneliness, the
partnership will see many opportunities for older people, communities and delivery agencies to
come together to produce and refine activities, and to share how well they are impacting on social
3
isolation as the programme grows and develops. The current Project Plan describes how Ageing
Better in Camden builds on partners’ participation in extensive networks - and how they have been
recognised by these learning and good practice networks for innovation and effectiveness.
Ageing Better in Camden has a Strategic Board which informs and supports the effective
management, co-ordination and delivery.
Role of Lead Partner: Age UK Camden
Age UK Camden is the Ageing Better in Camden lead organisation and is solely responsible to Big
Lottery Fund for the delivery of the programme in accordance with Big Lottery Fund terms and
conditions.
Age UK Camden is responsible for all financial and contractual arrangements for the project. This
includes any sub-contracts issued as part of the project to deliver services or supply goods. The
details of these arrangements will be governed by a separate legal agreement. Age UK Camden
will be responsible for all funds received from Big Lottery Fund and will not be liable
to make payments to delivery partners until they have received grant payments from Big Lottery
Fund.
Age UK Camden will provide quarterly project performance reports to the Strategic Partnership
including finances
All contracts made by Ageing Better in Camden are contracted by Age UK Camden.
For full details of Ageing Better in Camden’s governance arrangements please see Ageing
Better in Camden Project Plan 2015-2021 Appendix I
4
3 SERVICE SPECIFICATION
Asset based community development project targeting men who are socially isolated and
lonely or at risk of being socially isolated and lonely.
Tender price (Capped):
£42,511 from 1 July 2015 to 30 June 2017
fully inclusive of VAT.
There is a possible additional £10,000 from 1
July 2015 to 30 June 2017 fully inclusive of
VAT which Ageing Better in Camden has
applied to the Big Lottery for.
6 years
2 years
After 2 years, the service will be reviewed and
may be varied, depending on the achievement
of outcomes.
1 July 2015
Length of service:
Service review date
Expected service start date:
Service delivery areas
The Borough of Camden with particular focus
on areas of high deprivation.
Older men (60+) who are isolated and lonely or
at risk from social isolation and loneliness
Who the service is for:
Expected Outcomes:
The aim of this project is to provide as specific focus to address older men’s isolation. Evidence
and experience shows that men are often reluctant to engage with activities and projects, and that
specific approaches are required to engage with isolated older men.
This project should build on earlier work undertaken by a range of organisations in Camden and
other areas. We are looking for targeted work with outward facing community focussed goals that
secure and celebrate men’s contributions.
The overall Programme budget anticipates match funding over the two years of £66,000 for the
Men’s Action Project. For the first year £30,000 of this has been identified for work complementary
to this project. However these funds should not be included in the Men’s Action Project Budget.
We do not expect further match funding to be identified at this stage but this would be subject to
discussions between the successful delivery agency and Ageing Better in Camden.
The project is to be run within the 3 themes of Ageing Better in Camden: test and learn,
partnership and asset based community action.
We are expecting innovative ways of targeting and reaching older men who are lonely and isolated
or at risk of being so. It may be that one model suits one area or community but not another – the
service must be flexible enough to adapt based on the requirements of the area. These two years
are expected to trial which methods are most effective, ready to roll out in years 3 – 6.
5
The Men’s Action project will be part of the Ageing Better in Camden partnership. It will be
expected to attend events, share learning, discuss ideas, refer and connect older participants to
other parts of the partnership and beyond.
The Men’s Action project will need to consider an asset based community development approach
in its work. The project will need to involve older people in the planning process, running the
service and ensuring the service is sustainable The older people need to be assets to service, not
just participants.
Please note that the specification is for the borough of Camden not for one particular area, and
this needs to be reflected in the application.
The table below sets out the outcomes we are seeking to achieve for this project. An outcome can
be described as the impact a service has on the person. Outcome-focused services are
fundamentally person-centred in approach, recognising that each individual is unique and will have
different needs and requirements.
The local evaluator will be providing the support on this project for evaluating the outcomes for
each project. The provider will be expected to supply any information required by the local
evaluator to enable them to measure and report on these outcomes.
Project Outcomes and Delivery Numbers for the Men’s Action Project

Please note the numbers in brackets e.g. (+24) refer to revised targets should Ageing
Better in Camden be successful in its request to the Big Lottery in asking for an additional
£5k in both years 2015/16 and 2016/17.
Project Outcomes
1. Older citizens at
risk from or
experiencing social
isolation will be more
involved in their
communities and
provide stronger
support to each other
2015/16
50 (+ 24)* new older men
will be more involved
7 (+3)* newly involved
volunteer contributors
50 new older men will
provide/receive increased
support
2.Older people will
experience less
social isolation as a
result of participation
in programme
activities
2016/17
100 (+46)*new older men will
be more involved
10 (+ 4)* newly involved
volunteer contributors
100 new older men will
provide/receive increased
support
60 older men confirmed
through evaluation to be less
isolated
6
3.Services which
address the social
isolation of older
people in Camden
are more relevant
and better coordinated, with
increased numbers
of older people
engaged in their
design and delivery
2 organisations will provide
evidence of improved
involvement and coordination in relation to
men’s work
2 organisations will provide
evidence of improved
involvement and coordination
2 services and activity
confirmed by older men to
have involved them in codesign through Ageing Better
in Camden
Quality and Safeguarding
Service Providers must ensure that quality processes are in place to ensure internal control of
quality and consistency of practice. Outcomes will be reviewed throughout the life of the contract.
The Provider will have policies and procedures in place for staff, which make it clear that all people
working within the project: staff, volunteers and activists must not:
-
accept any gifts or cash from clients they may work with
make personal use of the person’s property (e.g. telephone)
borrow from or lend to individuals
sell or dispose of goods belonging to the client and their family
take responsibility for looking after any valuables on behalf of the person
allow any unauthorised person (including children) or pets to accompany them when visiting
the clients they are supporting
The Provider will ensure:
-
All staff and volunteers are competent and trained to undertake the activities for which they
are employed
All staff and volunteers are aware of their Safeguarding responsibilities for both children
and adults
All staff and volunteers are aware of and familiar with the Provider’s policies and
procedures
All staff and volunteers complete a Disclosure and Barring Service (DBS) check before
commencing any work with vulnerable adults in the community
Role of Older People
Older People and their views and energy are at the heart of Ageing Better in Camden. There has
already been contact and engagement with older people via older ambassadors visiting more
socially isolated people and finding out their views; consultation meetings in community centres
and other venues. Over 300 people have been involved so far. It is envisaged that every project
and programme will have older people’s involvement integrated into their work at its inception, with
all of the Asset Based Development Models driven by and acted on by older people.
7
Asset Based Learning Approach
This approach of viewing our communities as full of assets rather than problems is key to Ageing
Better in Camden. Asset mapping and engagement, especially the engagement of older people
as ‘assets’ not as passive recipients is fundamental to Ageing Better in Camden and needs to be
embedded in your service. The Improvement and Development Agency (I&DeA) say “[An] asset
approach values the capacity, skills, knowledge, connections and potential in a community. It
doesn’t only see the problems that need fixing and the gaps that need filling. In an asset approach,
the glass is half-full rather than half empty”.
They also describe a range of different assets. Traditionally we tend to think of assets as buildings
or capital, but we want to take a broader view of what assets are:
Assets in individuals and groups: skills, knowledge, interests and time; what people can give to
others using their hearts heads and hands. What they can achieve when they work together
informally and formally.
Partnership and Learning
Ageing Better in Camden aims to be an effective partnership for change. It aims to share learning
between organisations within Camden and beyond. This commitment will need to be shared by all
its delivery agencies. All partners need to attend 2 Ageing Better in Camden meetings annually
and 3 Ageing Better Older Voices meetings annually.
Marketing and Logos
Ageing Better in Camden aims to reach out to people and to listen and engage with people and
expects all its delivery agencies to do this too. Marketing will be an important part of this service.
All marketing needs to be Big Lottery and Ageing Better in Camden compliant
Monitoring
There will be monitoring meetings every three months. A delivery log will be developed with the
Men’s Action Project.. Monitoring data will be provided a fortnight before monitoring meetings in
the excel spreadsheet providing by Ageing Better in Camden.
Evaluation and Learning
Ageing Better in Camden is part of a National Ageing Better programme with evaluation and
learning at its core. A key aspect of Ageing Better nationally and Ageing Better in Camden is to
research into the effectiveness of different interventions that benefit and relieve social isolation
and loneliness in older people. There is plentiful research that exposes loneliness as a
devastating factor in mental and physical health, but insufficient data on what is the best method to
alleviate it. Therefore the Big Lottery has contracted with Ecorys as a national evaluator of the
overall project and Ageing Better in Camden is contracting out a local evaluator to investigate the
work that we do. This will mean that projects will need to work hand in hand with local and
national evaluation teams and have to comply with requests for data, which will come in the form
of regular monitoring, requests for case studies and interviews. There will be an initial ‘baseline
questionnaire’ for new users or members to fill in, this may be done by sampling. It also means
that if an approach from a particular project is not working, then the Ageing Better in Camden
8
Programme Managers will work with the delivery agency to consider different approaches, and if
this is not possible the contract will be terminated within 3 months.
Equalities
Ageing Better in Camden promotes the wellbeing of all older people and works to make later life a
fulfilling and enjoyable experience.
We recognise that every person is an individual with different needs, preferences and abilities.
We aim to reflect this diversity in everything we do, including making our services inclusive and
accessible to older people from all sections of the community, and attracting and retaining a
diverse workforce.
Diversity means difference, variety and multiplicity. It is also an approach to tackle inequality
stemming from discrimination based on gender, age, race, colour, nationality, ethnic or national
origin, disability, sexual orientation, responsibility for dependents, trade union or political activities,
criminal record, religion or other beliefs, health status and other facets of identity. A diversity
approach implies not simple toleration but respect for and celebration of how and what we are
because of all our differences.
Ageing Better in Camden recognises that some people are at greater risk of isolation and
loneliness than others and may be ‘harder to reach’. These groups include people with dementia
and other mental health needs; people with disabilities including sensory disabilities; people from
black and minority ethnic communities and people who are lesbian, gay, bisexual and/or
transgender. Ageing Better in Camden welcomes creative and inclusive ways of engaging with all
groups of people.
9
4 Contract Particulars
Commencement Date:
1st July 2015 (pending Big Lottery confirmation)
Contract Period:
2 years (TBC pending Big Lottery confirmation)
Contract Price:
Up to the amount of £42,511 1July 2015 to 30 June
2017 fully inclusive of VAT.
Contract Extension:
4 years to be agreed annually up to June 2021
depending on interim evaluation of Ageing Better in
Camden
Age UK Camden, Tavis House, 1-6 Tavistock
Square, London WC1H 9NA
Service Level Agreement to be drawn up and
finalised upon selection of suitable delivery partner
through this tendering process
Payment apportioned over 2 years in accordance
with activity levels and budget as set out in Service
Level Agreement. Paid in advance, likely to be 3
monthly instalments. Subject to agreement with Big
Lottery following tender process
There is no price adjustment during years 1 and 2.
There is a 2% increase annually after year 2.
Address for Service of
Notices:
Service Level
Agreement
Payment Periods
Price adjustment:
Audit:
Non Compliance:
The contractor shall keep and maintain for 7 years,
full and accurate records of the Contract including
the Services supplied under it, all expenditure
reimbursed by Age UK Camden, and all payments
made by Age UK Camden. The Contractor shall on
request afford Age UK Camden or Age UK
Camden’s representatives such access to those
records as may be requested by Age UK Camden
or Big Lottery in connection with the Contract.
Should the contractor fail to be compliant with any
part of the Service Level Agreement and
Specification, the contract can be withdrawn with 3
months notice.
10
PART B – TO BE COMPLETED AND RETURNED WITH REQUESTED DOCUMENTS (SEE Q2.16)
5
FORM OF TENDER –AGE UK CAMDEN REF: MENS ACTION PROJECT
To:
xx
Date:
Sir / Madam,
I/We have read and understood the Invitation to Tender for ‘Ageing Better in Camden: Men’s Action Project’
and do hereby offer to execute and complete in accordance with the Specification, the Conditions of
Tendering and the Terms and Conditions described. This tender is to be submitted no later than 5.00 pm
on Wednesday 1st April 2015.
I/We understand that Age UK Camden may accept all, part, or none of the tender proposed.
I/We undertake in the event of your acceptance to execute with you a formal Service Level Agreement
I/We undertake that each and every sub-contractor, consortium member and adviser abides by the tender
I/We confirm that INSERT NAME OF YOUR ORGANISATION HERE and/or its directors/partners have not
been convicted of any of the following offences as defined in regulation:
-
-
-
conspiracy; corruption; the offence of bribery; fraud (within the meaning of the offence of cheating the
Revenue, the offence of conspiracy to defraud, fraud or theft, fraudulent trading, defrauding the
Customs, an offence in connection with taxation in the EC, destroying defacing or concealing of
documents or procuring the extension of a valuable security;
money laundering; any other offence within the meaning of Article 45(1) of the Public Sector Directive
and has not been: in a state of bankruptcy, insolvency, compulsory winding up, administration,
receivership, composition with any creditors or any analogous state, or subject to relevant
proceedings;
convicted of a criminal offence relating to business or professional conduct;
committed an act of grave misconduct in the course of business;
failed to fulfil its obligations relating to the payment of social security
contributions and or payment of taxes;
guilty of serious misrepresentation in providing any of the information required under this regulation
All information supplied is accurate to the best of our knowledge, that we have assessed and identified any
information which we consider to be confidential and should not be released without consultation and we
will undertake to notify Age UK Camden of any material changes in the organisation’s position.
I/We certify that this offer is made without prejudice to our liability for breach of any of our obligations under
the Contract and (the bidder) shall be liable for and shall indemnify Age UK Camden against any liability,
loss, costs, expenses, claims or proceedings whatsoever arising under any statute or at common law in
respect of:
any financial or economic loss
in consequence of or in any way arising out of any infringement of any copyright, patent etc applying
to the design, equipment and, or services supplied and in consequence of or in any way arising out of
any defect in the design, equipment and, or services or the delivery and, or installation and, or
commissioning (as appropriate) of the design, equipment and, or services by the bidder, its servants
or agents except insofar as such loss, damage or injury shall have been caused by negligence on the
part of Age UK Camden, its servants or agents.
I/We acknowledge that if we have acted or shall act in contravention of this signed ‘form of tender
‘statement, Age UK Camden shall be entitled to recover from ourselves the amount of any loss and
expense resulting from such omission/s.
11
Should obvious errors in pricing or errors in arithmetic be discovered before acceptance of this offer
submitted by me/us, I/we shall correct these errors immediately by written confirmation to the address
shown at the above header. Age UK Camden reserves the right to consider my/our revised bid and
withdraw its offer to purchase the goods or services.
I/we acknowledge that if I/we return a tender bid and if I/we act or shall act in contravention of the terms
within this ITT, Age UK Camden will be entitled to cancel the Contract and to recover the amount of any
loss and expense resulting from such a cancellation.
INSERT NAME OF BIDDER
For and behalf of:
Date:
HERE
1st Signature:
Print Name / Job Title:
2nd Signature:
Print Name / Job Title:
Who can sign:
Unincorporated charity
Chief Officer and Chair or Treasurer
Incorporated charity/
company within the meaning
of the Companies Act
Any two of Chief Executive, Company Secretary or a Director
Partnership or Consortium
that is not a legal entity in its
own right
Any two of Chief Executive, Company Secretary or a Director
of the lead organisation
Tenders should note that in case of a consortium bid, the consortium leader will be required to accept
responsibility for service delivery and will be held liable on behalf of its consortium partners as per the
contract terms and conditions
Tenderers should also note that if information concerning a potential partner in the form of a
consortium member is provided in the bid, the bidder will not be able to make changes to the use of
that member during the term of the contract without obtaining prior written consent from the Aging
Better in Camden.
12
6 Your organisation
1.1.
Organisation name
What is the full legal name of your organisation, as shown on your governing document?
Does your organisation use a different name in your day to day work, or any other projects?
Yes
No (tick as appropriate)
If yes, what other name(s) do you use?
1.2.
Organisation Details
What is your organisation’s registered address, including postcode?
Telephone number one*
Telephone number two*
*At least one of these must be a landline telephone number
E-mail address
Web address
How long has your organisation been operating?
How many people are on the board or committee that runs your organisation?
13
1.3.
Organisation type
a) What type of organisation are you?
Limited company
Charity
CIC
CIO
Other (please specify)
Please give your charity, company or other reference numbers below (if applicable)
Charity Number
Company Number
Other (please specify
Are you a branch of a larger organisation?
Yes
No
If yes, what is the name and address of the larger organisation, including postcode? Please note, they may
have some legal responsibility if you are awarded the tender. You must have full endorsement of your
parent organisation and be able to demonstrate this.
1.4.
Vulnerable children, young people and adults
During the lifetime of the project you may need to work with vulnerable adults, young people and children.
As a minimum, we expect your organisation to:
Have safeguarding policies appropriate to your organisation’s work and what you are proposing to
deliver for ‘Ageing Better in Camden’
Complete a rigorous recruitment and selection process for staff and volunteers who work with
vulnerable adults, young people and children, including checking disclosure (DBS) at least every
three years and taking up references
Follow statutory or best practice guidance on appropriate ratios of staff or volunteers to vulnerable
adults, young people or children.
Provide vulnerable persons, child protection and health and safety training or guidance for staff and
volunteers
Carry out risk assessments and secure additional insurance, if appropriate.
Tick this box if your organisation meets these requirements
1.5.
Name of person completing this form and their position within the organisation
14
1.6 Are you applying as a partnership of a consortium? If yes, please state who is the lead partner
(who will be legally and financially responsible for delivering the contract). Please list the other
partners and make clear who is delivering what aspects of the contract later on the form.
15
Please keep within the word limits for each question, however you may attach additional relevant
documents to support your answers.
7. Your experience and vision
2.1.
What experience do you have in leading similar projects?
Provide details of your organisation’s experience of leading a successful project of a size relevant to this
Invite to Tender. Include details of how you have successfully engaged stakeholders and involved them in
these projects. Give evidence of your ability to engage and influence the people and organisations you
work with. (500 words).
2.2.
Outline your experience of working with Older People in Camden, and older men in particular
and their needs.
Give examples of how you have empowered people to engage in community building activities and how
your work is ‘co-produced’. (300 words).
16
2.3 What experience does your organisation have of partnership working? How will you help to
build the Ageing Better in Camden partnership ensuring that organisations and people work
together to prevent loneliness and social isolation among older people? (300 words).
2.4 Describe the governance of your organisation, and demonstrate that your organisation is
run to appropriate quality standards and detailing any recognised quality accreditation. How will
your governance structure contribute to ensuring the successful delivery of Men’s Action
Project and that Ageing Better in Camden’s key objectives are met? (500 words).
2.5 Outline your financial system, including staff capabilities. In particular, state how you manage
project funding and the management of restricted funds. Demonstrate your ability to produce
annual budgets and financial plans. (300 words).
17
2.6 Detail your surplus/deficit and unrestricted reserves for the last three years, and set out how
you think your organisation will remain viable across the course of the ‘Ageing Better in
Camden’ project (which ends in 2021). (300 words).
2.7 Have you had any contracts terminated for poor performance in the last three years, or any
contracts where damages have been claimed by the contracting authority? (300 words).
18
2.8a) What is your organisation’s vision for the Men’s Action Project? And how will it achieve the
Ageing Better in Camden outcomes? Please consider how your organisation will follow an Asset
Based Community Development approach including how you will identify and use community
assets and physical assets? ( 500 words and you need to complete the Project Outcomes form at 2.7b).
2.8b) Men’s Action
Project Outcomes
Delivery Indicators
2015/17
Older citizens at risk
from or experiencing
social isolation will be
more involved in their
communities and
provide stronger
support to each other
150 (+ 70)* new older men will
be more involved
17 (+7)* newly involved
volunteer contributors
150 new older men will
provide/receive increased
support
Older people will
experience less social
isolation as a result of
participation in
programme activities
60 older men will be confirmed
through the evaluation in 2017
to be less isolated
What Activities
do you plan to
undertake to
achieve the
outcome
19
What evidence
will you collect
to achieve the
outcomes and
how are you
going to collect
it
At the end of
the year how
will you know
the outcome
has been
achieved
Services which
address the social
isolation of older
people in Camden are
more relevant and
better co-ordinated,
with increased
numbers of older
people engaged in
their design and
delivery
2 organisations will provide
evidence of improved
involvement and co-ordination
2 services and activity confirmed
by older people to have involved
them in co-design through
Ageing Better in Camden by
2017
2.9 Outline how you will reach out to include all older people in Camden. Please give thought to
harder to reach people who are more likely to be lonely or isolated (e.g. people with dementia, people from
a black and minority ethnic community, people with a physical or sensory disability, people who are lesbian,
gay, bisexual or transgender. (300 words).
20
2.10 Given that you will be working with some vulnerable people, please explain how your
organisation will keep them safe and also the staff and volunteers that will be working with them.
Please consider this question in relation to your safeguarding and your health and safety policies. (300
words).
2.11 How will you use your staffing resources to manage the Men’s Action Project? Please explain
your staffing plan for the project, the staff reporting structure and who is going to lead this project, detailing
their appropriate skills and experience. If you intend to recruit staff for the project, describe how you will
properly manage this process. Outline the policies and procedures in place to appropriately manage the
recruitment and management of staff and volunteers. (300 words).
2.12 Outline your organisation’s ideas about how you will attract match funding and how you
will make this project sustainable after the project ends. Describe how you will achieve
sustainability e.g. use of volunteers or obtaining funding from other sources to continue activities. (300
words).
21
2.12b PROJECT BUDGET – Please provide an outline budget showing planned expenditure on your
proposed project
Budget heading
Year 1
Year 2
Staff salary and on costs
Premises and equipment
Volunteer costs
Room hire
Catering/refreshments
Training
Publicity
Administration
Management costs
Capital Costs (please list)
Other
Total
2.13 Please demonstrate your ability to collect evidence necessary to successfully monitor the
delivery of a project. (300 words).
22
2.14 Please explain the 3 main risks that you have identified to successfully delivering the project
and how would you manage these risks. (600 words).
2.15 Outline the effect ‘test and learn’ will have on your approach. How will you change or adapt
the project as you learn what works and what doesn’t? (300 words).
2.16 Please supply us with the contact details of TWO references from other organisations within
Camden who have experience your work in Camden.
1.
2.
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2.16 Attachments – Please attach the following policy documents for inclusion in your application.
You can attach these by e-mail.
We require:
Please Tick
Full accounts for the last financial year (2013-14)
Safeguarding Policy documents
Health & Safety Policy documents
Equalities Policy documents
Volunteer Policy documents
Employer’s Liability Insurance (£5 million per claim)
Professional Indemnity Insurance.(£ 5 million per claim)
Copies of your public liability insurance (£5 million per claim)
Return to:
Julia Shelley
Ageing Better in Camden
c/o Age UK Camden
Tavis House
1-6 Tavistock Square
LONDON
WC1H 8BG
Julia.shelley@ageukcamden.org.uk
This form can be returned as a Word or PDF document.
Disclaimers
Whilst the information in this Invitation to Tender and supporting documents has been prepared in
good faith, it does not purport to be comprehensive nor has it been independently verified.
Age UK Camden or Ageing Better in Camden will not accept any responsibility for the information
contained in the ITT or for their fairness, accuracy or completeness of that information nor shall any
of them be liable for any loss or damage (other than in fraudulent misrepresentation) arising as a
result of reliance on such information or any subsequent communication.
Ageing Better in Camden has submitted its Project Plan 2015-21 to the Big Lottery for agreement by
end of March 2015. Until it has been agreed by the Big Lottery it is subject to changes and
alterations which may affect contract documentation and service level agreements with delivery
agencies.
APPENDICES
i) Ageing Better in Camden Project Plan
See PDF document ‘Appendix i) – Ageing Better in Camden.
ii) Appraisal Criteria
See word document ‘Appendix ii) –Appraisal Criteria for a full list of evaluation criteria and scoring for
this ITT.
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