Clifton Road Surgery Patient Participation Group
Terms of Reference
Purpose
The purpose of the Clifton Road Surgery Patient Participation Group (CRS PPG) is to be an
independent patient focused voice representing the views of the patients of Clifton Road
Surgery in order to influence the practice and improve services for patients.
Values

To listen

To observe

To respect each other’s opinions; and

To challenge constructively in an open and honest forum
Chair
Chair
The Chair of CRS PPG will be elected for a two year term from within the CRS PPG and act
as a key link between the PPG and the Practice.
The chair will be mandated by the PPG to:
a) Raise questions put forward by the PPG to Clifton Road Surgery
b) To represent the agreed views of the PPG
c) To act as a communication link for the PPG
The chair will be in post for no more than two terms of office.
Membership
The PPG is open to all patients of the Clifton Road Surgery
All GP practice staff are able to participate with the PPG
Attendance
CCGs, NHS Commissioning Board, Warwickshire County Council may from time to time be
requested to attend the meeting.
Open door approach to other voluntary sector organisations and patient groups that would
like to attend meetings
Frequency
Meetings will be held bi-monthly.
Quorum
50% of the listed membership of the group, 75% of which should be patient representation.
Terms of Reference
1.
2:
3.
4.
5.
6.
7.
To receive, review, comment and make recommendations on key issues, policies
and plans produced by Clifton Road Surgery:
To identify issues, concerns and views of the patients of Clifton Road Surgery
To network within local communities to identify the views and needs as regards
local health matters, to help inform decisions.
To act as an authoritative and authentic voice for patients to ensure that the views
of the Patients are represented in decisions on healthcare matters.
To establish links with other key stakeholders from the health sector.
To work in partnership with other agencies, established groups and key individuals
with healthcare interests to ensure a coordinated approach to engagement and
involvement.
To consider and respond as appropriate to issues brought to the CRS PPG by
Clifton Road Surgery and other organisations involved in healthcare matters.
Business rules
Voting
It is envisaged that the PPG will reach decision by consensus wherever possible.
On matters where a vote is required members will show their opinion through a simple
majority vote at the meeting.
Each PPG member will have one vote only.
The Chair of the group will have the casting vote.
Disciplinary procedure
Vote of no confidence in the Chair
If a vote of no confidence in the Chair is considered necessary, a Notice of Motion calling for
the vote must be signed by 5 PPG Members’. The vote is to be taken within 14 days, of the
Motion being issued.
Disciplinary action should be considered, if the following actions result:
o That the Chair has failed in their duties as prescribed in the Terms of Reference for CRS
PPG
o If the Chair has brought the name of CRS PPG into disrepute by their actions.
Outcome of vote of no confidence
If the vote finds in favour of the Notice of Motion, after hearing and considering the evidence,
the Chair shall resign with immediate effect.
The person should not be eligible for re-election for period of 5 years
Members of the Group
Any Member who is considered to have brought the name of CRS PPG into disrepute, if
found to be so, should be suspended for a period of 6 months from the Group.