Personal Health, Hygiene Presentation
and Ethics
Professional: Your personal appearance allows a
client to form an opinion or judgment regarding you
and the salon, so make sure you present a
consistent, positive image of yourself and the
workplace
Courteous: Show clients respect in all manner of
communication and contact (verbally and nonverbally)
Discreet: Use care and tact when communicating
and expressing yourself. Avoid passing on personal
opinions and, unless prior agreement is made,
comply with the Data Protection Act (1998)
Personable: Be pleasant and employ people skills
by having a positive attitude. Co-operate,
communicate and be a team-player
Enthusiastic: Show you have high aspirations by
working hard to achieve them
Responsible: Think carefully and have selfdiscipline, avoiding error and completing tasks
competently and on time
Lifestyle: Employ a healthy lifestyle to maintain
and replenish your energy and stamina
Hygiene: Maintain a high standard of hygiene to
prevent cross-infections and present a hygienic,
professional, caring image to your clients. This
includes protecting yourself with relevant
inoculations (including tetanus and hepatitis), and
the client from secondary infections by covering
any cuts/abrasions on your body correctly
Ethics: Being aware of Industry Codes of Practice
may be useful should improper practice lead to
criminal proceedings. Behaviour and expected
standards uphold the reputation of the business,
and ensure best working practice for the safety of
the industry and members of the public. Although
not a legal requirement, check if your salon has its
own code of practice.
Health and Safety
You should use Personal Protective Equipment (PPE)
to protect yourself against potentially hazardous
substances such as:
Disinfectants – direct contact can cause

chemical irritation to the skin
Body tissue fluids – direct contact can lead to

skin infections and disease
Other harmful products and materials, such as

the fumes and dust created during the
application of artificial nails
PPE includes aprons, gloves, particle masks and safety
glasses. For example:
If you are to come into contact with body tissue

fluids or with chemicals, wear protective
disposable surgical, nitrile or PVC gloves (latex
gloves can cause allergic reaction/asthma)
Waxing is a treatment where, not only can it be

somewhat messy, but there is a risk of
contamination and cross-infection, therefore
protective equipment such as gloves and an
apron should be available and worn
During manicures, pedicures and nail art, dust

or vapour masks can reduce the amount of dust
or vapour being inhaled
The Beauty Bay
Health, Safety & Welfare
@ Work
Suzanne Cowling
Beauty Therapist
Health and Safety Assignment
Task 1c
Bishops Cleeve
Cheltenham
07890 835 469
http://www.thebeautybay.co.uk
[email protected]
http://www.facebook.com/thebeautybay
http://twitter.com/thebeautybay
Infection Control and Techniques
Accidents
Sterilization is the total destruction of all living microorganisms from metal tools and equipment.
Accidents at work are usually caused by negligence by a
member of staff, or unsafe working conditions. This
affects a business’s insurance and can lead to
prosecution, or even an employer/employee being sued.
A workplace policy should be in place in accordance with
RIDDOR and Health and Safety First Aid Regulations. Any
injuries, diseases or dangerous occurrences are to be
recorded on a report form. These are then entered into
an accident book. Incidents in the accident book should
be reviewed regularly (about every 3 months) to assess
where improvements to working practices can be made.
Disinfection is the destruction of most living microorganisms from non-metal tools, equipment and work
areas. These techniques involve the use of physical agents
i.e. radiation and heat, and chemical agents i.e. antiseptics
and disinfectants. These procedures must be performed
between each client
Sterilization
Radiation: A quartz mercury-vapour lamp is a source for
ultra-violet (UV) light, which minimizes harmful microorganisms. However, this has limited effectiveness and
cannot be relied upon for complete sterilization. A UV
cabinet is a good place to store previously sterilized
equipment.
Heat: Dry and moist heat may be used for sterilization. The
proper time for dry-heat sterilization is from 1 to 2 hours,
thereby limiting its effectiveness in a salon. An autoclave
(similar to a pressure cooker), due to increased pressure,
increases the water temperature to 121-134oC. This
method is highly recommended for sterilizing objects in the
salon.
Disinfectants and antiseptics
If sterilization is not possible, use a chemical disinfectant
solution.
Disinfectants will destroy most (but not all) microorganisms. Hypochlorite, e.g. bleach, is suitable for work
surfaces but is corrosive and unsuitable for sterilizing
metals and should be used as per manufacturers direction.
Ammonium compound, e.g. Barbicide, may be used with
metals and plastics. Isopropyl alcohol- impregnated wipes
can be used to sanitize the skin.
Antiseptics prevent multiplication of micro-organisms (it
doesn’t kill them) so has limited action.
Methods used in the salon to ensure hygiene include:
Following Health and Safety policies; maintaining a high
standard of personal hygiene e.g. wash your hands with
chlorhexidine gluconate based detergent followed by the
use isopropyl alcohol disinfectant; cover cuts with
protective dressing; take care to avoid cross-infections; use
hygienic tools and disposable applicators; disinfect and
cover all working surfaces with clean, disposable paper
tissue; use clean gowns and towels; place dirty laundry in
covered container; never eat/drink in the service area of
the salon; and never carry out a service under the influence
of drugs/alcohol as this is termed negligent and you would
be held liable for putting clients and colleagues at risk
Waste Disposal
Waste including clinical and non-clinical is to be disposed of
complying with COSHH procedures and guidelines as per
your training provided by your employer.
Contaminated waste disposal must comply with the
Controlled Waste Regulations (1992). A waste container
lined with a disposable bag is suitable for general salon
waste. A yellow ‘sharps’ container or heavy duty yellow
bag should be available for clinical waste contaminated
with blood or tissue fluid. Protective gloves should be worn
to avoid risk of contamination. Contact your local
environment health department to check on disposal
arrangements.
Breakages and Spillages
Determine whether the breakage/spillage is hazardous to
health and what action is necessary, to whom it should be
reported, what action is necessary to remove it safely and
how it should be disposed of safely. Always comply with
your COSHH regulations.
The accident form is to include the following information:
Date and time of the accident

Date of entry into the book

Name of person/people involved

Accident details

Injuries sustained

Action taken

Events affecting the victim immediately after the

incident (i.e. hospitalized or went straight home)
Name and address of staff member who

provided the service
Signature of person making the entry

First Aid is only to be administered by an employee
qualified to do so.
Security
Take adequate precautions to secure the salon against
theft (during business hours) and burglary (after hours).
Inadequate security measures affect the business’s
insurance cover. In relation to theft by a member of staff,
this is termed gross misconduct and may lead to dismissal
and prosecution. An Employer should have a formal policy
and procedure to secure:
People and possessions

Premises

Tools and equipment

Stock

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The Beauty Bay Health, Safety & Welfare @ Work