COMPETENCY DEFINITION AND LEVELS: ORGANIZATIONAL COMMITMENT
Organizational Commitment (OC)
Aligning one’s own behavior with the needs, priorities, and goals of the organization.
Interview Question: Think about a time when you acted to support your organization or workplace. Tell me
the story.
Red Flags: Disregards or deliberately acts contrary to organizational norms, goals, or mission.
Level
General Description
Specific Behaviors
1
Acts to Fit In
2
Supports Others
3
Supports Organization
Understands and supports organization’s mission and goals;
And prioritizes activities to meet organizational goals.
4
Makes Sacrifices
Willing to sacrifice personal needs for organizational goals,
may include family concerns, preferences, and/or
professional identity.
5
Supports Unpopular
Decisions
Supports decisions that benefit the long-term interests of
the organization even if they are unpopular.
Works to fit in by adopting common behaviors (e.g.,
appropriate dress, work habits).
Willing to help others complete tasks;
And respects the wishes of those in authority.
See Competence at Work (Spencer and Spencer, 1993) for more about this and related competencies
© 2015 Public Impact
See OpportunityCulture.org for updates to the original version of this document
1