Programme Manager
Job Reference:
LM People Job Code/Title:
Location:
Programme / Functional Group:
ISGS11495
L3045I / Programme Manager
London
London
IS&GS - Public Services - MPS
Description of Business Environment:
The Metropolitan Police Service (MPS) polices an area of over 620 square miles and
provides services to London’s 7.6 million residents, 3.5 million commuters as well as its
2 million daily visitors. It also has the responsibility for a number of national policing and
security functions. Covering such a large area, with such a large population, means that
frontline policing has become ever more reliant on the information, communications, and
technology services provided and supported by the Directorate of Information.
The command and control futures programme aims to replace the aging technology that
currently assigns the Police resources to respond to 999 emergency calls and which
also manages major London events such as the Notting Hill Carnival. The procurement
involved the selection of a computer aided despatch (CAD) product, awarded to
Northrup Grumman and their Command Point application, tailoring it to MPS operations
and then transitioning it to live operations so there is no impact on the 999 service to the
general public.
Lockheed Martin is the system integrator and technology partner to the MPS, contracted
for up to 17 years on an initial base contract of £85m over 9 years. Lockheed Martin is
responsible for transforming the MPS Systems & Services through improved integration
of contact handling, customer service Technology Insertion for mobile application and
new CAD.
Specific Job Description:
 The Deputy Programme Manager (DPM) is responsible for managing the programme
management office (PMO).
 This includes risk, schedule, data and configuration management responsibilities.
 The DPM participates in the negotiation of contract and contract changes.
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Coordinates the preparation of proposals, business plans, proposal work statements
and specifications, operating budgets and financial terms/conditions of the contract.
Reports directly into the LM Programme Manager and is the primary contact for dayto-day programme activities, leading internal program review sessions regarding
cost, schedule, and technical performance.
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Maintains programme management baseline, schedule milestones and monitors
adherence to these plans and schedules, identifies programme problems and obtains
solutions, such as allocation of resources or changing contractual specifications.
Works directly with the Engineering and Sourcing leads to direct the work of employees
assigned to the program from technical and sourcing areas. The DPM is a delegate for
the LM Programme Manager and as such works with the customer identifying their
strategic needs and assisting them in defining future work to be performed. Other
responsibilities include:
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Building and maintaining customer and stakeholder relationships.
Owning the partnering plan for the customer.
Growing the account and sales pipeline.
Leading governance and business rhythm activities.
Act as the communication focal point for staff on the programme, ensuring regular
and timely information sharing occurs.
Ensure correctness & quality of engineering cost, resource & schedule estimates for
all work within the account.
The position is based in London.
Required Skills:
 Strong leadership and management skills
 Demonstrated aptitude in the area of customer intimacy
 A motivated self-starter who can determine and develop a course for action
necessary to achieve desired results.
 Excellent inter-personal skills.
 Possess excellent verbal and written communication skills to allow for
communicating within the team, the customer, partners, and management.
 Knowledgeable of UK Public Sector and programmes involving systems integration
and maintenance.
 Understanding of the Police Service ethos.
 Significant knowledge in developing proposals.
 Knowledge with managing programme performance baselines.
 Knowledgeable in the areas of Earned Value Management and Process Compliance.
 Knowledge of best practices in account and programme management
 Ability to manage day to day program activities and escalate issues as required.
 Engineering Change proposal development
Standard Job Description:
Directs all phases of programs from inception through completion. Responsible for
coordinating subordinate employee recruitment, selection and training, performance
assessment, work assignments, salary, and recognition/disciplinary actions.
Responsible for the cost, schedule and technical performance of company programs or
subsystems of major programs. Participates in the negotiation of contract and contract
changes. Coordinates the preparation of proposals, business plans, proposal work
statements and specifications, operating budgets and financial terms/conditions of
contract. Acts as primary customer contact for program activities, leading program
review sessions with customer to discuss cost, schedule, and technical performance.
Establishes design concepts, criteria and engineering efforts for product research,
development, integration and test. Develops new business or expands the product line
with the customer. Establishes milestones and monitors adherence to master plans and
schedules, identifies program problems and obtains solutions, such as allocation of
resources or changing contractual specifications. Directs the work of employees
assigned to the program from technical, manufacturing and administrative areas.
Typical Minimum Education & Experience:
Ideally require Bachelors degree from an accredited college and capability typically
achieved through extensive professional experience. Will also consider individuals with
equivalent experience / combined education.
Considered an expert, authority in discipline.