Kara Larson Marketing & Fundraising Professional P.O. Box 5362 Portland, ME 04101 (415) 283-9096 kara_larson@yahoo.com Skype: kara_larson Profile Experienced driver of revenue in the charity environment, with long history of successful marketing and fundraising achievement in the arts & culture sector. Relevant accomplishments include leading consulting clients to double digit increases in donated revenue, increasing subscription revenue at San Francisco Opera by 30% using new marketing and analysis methods, creating giving matrices and “next best” donor analytics in growing fundraising, and managing large staff and budgets while meeting ambitious revenue goals. Key Expertise Marketing—over 15 years direct experience in marketing for arts & culture non-profits. Expertise includes strategic leadership and outstanding delivery, comprehensive plans for expanding institutional market share, marketing planning and campaign design, analysis and projections, and company-wide leadership in communications and branding. Regularly exceeded ambitious earned revenue goals when employed in leadership positions, and led consulting clients to marked and sustainable increases in earned revenue. Fundraising—over 20 years experience in non-profit fundraising and donor development. Expertise includes formulating and directing philanthropic development, solicitation strategies and prospect identification, major donor and foundation grantor cultivation, individual gift campaigns, member/friend communications campaigns in multiple media, fundraising integration into patron relationship management systems, corporate sponsorships, and direct mail and digital integration. Relevant Employment History Founder & principal Arts Knowledge, llc (www.arts-knowledge.com) 2010 - present Own and manage arts marketing and fundraising consulting firm, leading a staff of data analyst and project specialist working exclusively with performing arts organizations and museums across the U.S. and Canada. Current and recent clients include the University of California at Santa Barbara Arts & Lectures, the Capitol Center for the Arts (New Hampshire), Pacific Opera Victoria (Canada), Annenberg Center for the Performing Arts (Philadelphia), UCLA Live, and Opera North. Focus on data analysis and business intelligence (using internal and external data) to inform campaign design that enables clients to maximize revenue Develop audience growth and patron relationship programs that lead to increasing and sustainable revenue streams Lead marketing and fundraising campaigns that effectively combine multiple communications channels Lead branding and visual identity programs that serve to increase awareness and patron involvement Implement pricing, projecting, and revenue management programs that enable long-term improvement in cash flow and business practices around revenue and budgeting Implement ROI analysis and campaign tracking to maximize efficiency in marketing and fundraising efforts Board President Portland Performing Arts Festival 2012 Conceived and led a 4-day festival presenting varied performing arts events arts in Portland, Maine. Attracted over $200,000 in donated funding and 50+ volunteers, chose and worked with performing artists from across the U.S., and managed events. Director of Marketing & Public Relations Office of the Executive Director for the Arts, University of North Carolina at Chapel Hill November 2007—September 2010 Managed strategy and operations for marketing, patron relationships, donor communications, and media relations for major university performing arts presenter (Carolina Performing Arts). Managed staff of 12-14 and expense budgets of $300,000 while driving earned revenue of over $2 millions. Developed marketing and communications strategy and served as senior advisor to program executive and university chancellor’s office Led functional areas of marketing, patron relationship management, box office and audience services, Tessitura CRM system, media and public relations Created new pricing and dynamic pricing models that improved revenue on all performances Grew audiences and improved audience diversity Managed academic/arts integration activities in a variety of performance series Associate Director of Marketing/Interim Director of Marketing San Francisco Opera San Francisco, California April 2005– October 2007 Developed strategy and implemented operations for SF Opera’s subscription marketing, managing campaigns resulting in nearly $14 millions of institution’s $20 millions earned-revenue budget. Led improvements in subscription marketing and audience growth; result was 30% increase in revenue over 3 years Designed and managed direct mail, telemarketing, and web/email campaigns, and implemented new patron service programs and events. Formulated and implemented new patron retention program Created new programs in web and email outreach and improved direct mail campaigns and returns Leveraged multi-channel marketing to prospect for new patrons, utilizing data mining, list vendors, and demographic analysis Director of Marketing and Patron Relationships Glimmerglass Festival Cooperstown, N.Y. January 2002 – March 2005 Developed and implemented all marketing functions for opera festival’s 43-performance season, including marketing campaigns for subscriptions, single tickets and group sales; box office and ticketing; telemarketing; patron services; market research and strategic planning; marketing budgets. Created and managed campaigns using direct mail, advertising, emarketing, sales promotion, telemarketing, sponsorships, and partnerships. Director of Community Development Sarasota Opera Sarasota, Florida October 1999 – September 2001 In partnership with new company leadership, created new position responsible for a combination of functions in fundraising, board and patron relationship management, development communications and event promotion, and fundraising through grant funding and special event sales. Planned and managed all company communications regarding special events, concerts, and development functions, including institutional positioning, promotion, and audience development. Created and managed all development communications and publications Implemented marketing and publicity campaigns for individual events and concerts Obtained grant funding for and led subsequent creation of new educational programs, including an “Opera in the Schools” program Served as company liaison to board and multiple guilds Associate Director for Member Communications Hebrew Immigrant Aid Society New York, N.Y. November 1994 – September 1999 Managed all member and development communications and publications, and some media messaging, for large international refugee resettlement agency. Created new member outreach communications, membership-building activities, and publications to build and manage awareness of the agency’s mission among its stakeholders Worked to build media awareness and acceptance of the agency’s leading role in refugee issues Led effective efforts to drive new awareness and increased donations based on highlighting connections between agency’s contemporary work and its history in “replanting family trees” of American Jewish families Recent Speaking Engagements 2013 Maine International Conference on the Arts: “Building Events” 2013 Opera America Conference: “The Data-Driven Turnaround” 2012 TedX Broadway: “The Future and Broadway” 2011 National Arts Marketing Project Conference: “New Audiences That Stick” 2010 National Arts Marketing Project Conference: “Dynamic Pricing Strategically” and “Motivating Audiences Using Performance Video” Selected articles (links embedded) A culture of asking: Kara Larson sorts the myths from the truths about “US-style” philanthropy (Arts Professional magazine) Closing the Barn Door BEFORE The Horses Leave: Strategic Pricing (Live 2.0) Using data to make strategic decisions in arts and cultural organisations (Culture Hive, AMA UK)