WEST VALLEY COLLEGE
***STUDENT SERVICES COUNCIL***
April 5, 2011 Unapproved Notes
ATTENDANCE
Victoria Hindes
Angelica Bangle
Becky Perelli
Carol Pavan
Carolyn Messina
Cheryl Miller
Elise Johnson
Ginny Aragon
Helen Pivk
Herlisa Hamp
Inge Bond
Irene Serna
Jean Finch
Jeff Griffin
Joe McDevitt
LeAnn McGinley
Lee Rodriguez
Maria Garcia-Scheper
Maria Lopez
Maritza Cantarero
Marta Mora-Evans
Maryanne Mills
Michelle Donohue-Mendoza
Sara Patterson
Steve Higginbotham
Pres.
Abs.
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Vice President, Student Services
Director of Matriculation
Director, Health Services
Academic Senate/ SS Division Representative
ASO Representative
Director, DESP
Director, TRiO
Dean of Student Support Services
Director, ET (Interim)
Director, A&R/Assessment
Research Analyst
Director, EOPs
College Council Representative
Tutorial Services
Outreach
Assessment/Articulation/Curriculum
Faculty Representative
Classified Senate Representative
Director, Financial Aid
CalWorks
Faculty Representative
Student Activities & Campus Center Dir.
Counseling Department Chair
Barnes and Noble Representative
Move to approve SSC 3/15/11 minutes with revisions
MSC: Bangle, Pavan, Unanimous
Hindes – Amended the agenda for the April 5th meeting to include the standing reports
Informational/Discussion Item: Potential SSC Retreat – selection of date & confirm agenda
–Hindes-The suggested April 29th retreat date was arbitrarily picked to start the discussion and any other
date suggestions are appreciated
-The best time would be in the morning on a Friday
-May 6th was selected since it seemed less impactful to the group
-Suggested meeting after the Basic Skills meeting since many of the SSC members have to
attend the upcoming meeting
-Must have at least 3 hours to work on all the agenda topics plus 30 minutes for lunch
-Please email Dr. Hindes of any individuals, not part of SSC, that needs to be included in this
retreat
-Patti Yukawa will need to attend as she is the incoming Department Chair for Counseling
-Some of the topics to be covered during the retreat are: SLOs, College Goals, Accreditation
(Standard 2)
-Dr. Hindes will send out a tentative agenda to SSC for review
Action Item: SS representative to College Council
–Hindes-Only two people volunteered to be the College Council representative; A. Bangle and J Finch
(incumbent)
-SSC elected to vote today
-Everyone that was present voted with the exception of V. Hindes and A. Sias
-M. Donohue-Mendoza collected and tallied the votes
-J. Finch (incumbent) was elected as representative to College Council
Informational/Discussion Item: Website redesign (Cirrus) – identify SS personnel to
participate–Bangle-Need individuals to volunteer to participate in the focus group
-Participants from A&R, Financial Aid, Counseling, Operator, and Student Activities were
sought, some areas such as Financial Aid and Students Activities already sent their nominations
-expectations and responsibilities of these participants were clarified and a handout was given to
SSC that outlined them
The focus group will assist the core group, identify what is important to present to our students,
contribute to the design template, and represent Student Services programs and services
-These individuals may not necessarily be the content managers once the website goes online,
they are asked to help create the template
-The following individuals were nominated: Michael Byers, Maryanne Mills, Jeff Griffin, and
Susie Tong
-Confirmations of these individuals participation was requested by 5 pm today
Informational Item: Accreditation
–Hindes-West Valley’s accreditation site visit will be in 2013
-Sent to SSC as a PDF, handout of the Standards and Rubric for Evaluating Institutional
Effectiveness
-Reason for volunteering for the accreditation site visit is to improve one’s own institution by
observing other colleges
-Explained the accreditation process to SSC
-Standard 2 pertains to student learning programs and services
-The schedule of classes and the college catalog are the living documents that pertain to Standard
2
-Briefly went over Standard 4 to SSC. Standard 4 asks: what is your role, can you define your
role and how does that fit and feed up to the overall operational college leadership?
-Need to implement a systematic way of performing student services evaluations
-How does the individual performance reviews affect the overall college community?
-Must develop a document to assist in collecting and sharing data; thinking of using Noel-Levitz
-Page 10 of the handout; Student Support Services:
The Institution recruits and admits diverse students who are able to benefit from its
programs, consistent with its mission. Student support services address the identified
needs of students and enhance a supportive learning environment. The entire student
pathway through the institutional experience is characterized by a concern for student
access, progress, learning and success. The institution systematically assesses student
support services using student learning outcomes, faculty and staff input and other
appropriate measures in order to improve the effectiveness of these services.
This focuses on all support services.
-Our new website and Portal is a demonstration of Standard 2 B1:
The institution assures the quality of student support services and demonstrates that these
services, regardless of location or means of delivery, support student learning and
enhance achievement of the mission of the institution
-One of the College Goals is fostering student success
Standing Reports:
College Council – Finch
-College Council did not meet
-Inge Bond sent out an email regarding the Arc report, the data in the report is absolutely
accurate. People who did not receive the email can request it from Inge.
Division Chair Council – Pavan
-Working on a document rating programs
-Gave handout to SSC regarding proposed general hiring process, couldn’t come up with a
criteria for student services. This an alternative to the current general hiring process
-Carol is inclined to not vote for the new proposed process because if affects student services
negatively, Becky supported Carol’s inclination
-They need to develop a method to weigh how the retirement will impact the individual area
-Do we have to hire a Chancellor during these hard economic times? Was a questions asked
during the meeting and this question may be address in the future
Academic Senate – Pavan
-More faculty and classified representatives for the hiring of the Chancellor was requested by
Lance Shoemaker
-If the state budget does not pass we can only support 9 thousand students instead of 10 thousand
-The Board called an emergency meeting on Monday to address the tax extension
-M. Salcido’s and C. Pavan’s senate term ended and now need two volunteers for Academic
Senate
Classified Senate – Lopez
-Classified senate nominations were discussed
-May BBQ in planning mode
-Budget discussed with President Gaskin
-Diane Brien proposed the creation of a book club
Student Senate – Messina
-Attended SSCC workshop in Sacramento on Sunday
-Speaker event: Heidi Diamond this Thursday in AAS 10 at 12:40 pm
-Zombie Day, flyers posted throughout campus and students are encouraged to enroll
Announcements:
-Please contact B. Perelli regarding shredding
-M. Cantarero announced that emails were sent to 16 thousand students regarding Higher One
debit cards last Friday. The email clarified a lot of the information presented. They are working
in conjunction with Mission College on the new refund process. The debit cards will be mailed
May 15th
-M. Donohue-Mendoza will email the campus regarding the pro-life groups. They are directing
students and staff to address their concerns to the group
Mini Presentation: Student Equity
–Bangle-Handout given to SSC that outlined the 2010-2011 goals
-Goal 1: Utilize quantitative and qualitative data to identify challenges to student retention and
success – in progress
-Goal 2: Identify success and retention strategies for underrepresented students- in progress
-Goal 3: Promote committee’s mission and educate the college community about our findings –
First 3 objectives met
-Goal 4 Identify a college-wide approach to implementing committee’s recommendations – in
progress
Program Updates:
Library- waiting for new front area furniture to arrive
DESP- Onto College Night last Wednesday before Spring Break. Two placement test dates:
April 16th, 6 – 8 pm; April 19th,4 – 7 pm. They will also hold a FAFSA assistance workshop
tomorrow night
ET- May 27th End of Year Celebration from 1 – 3 pm. Career Workshop on April 15th from 8:30
– 1:00. Will send reminder email to everyone, staff and faculty are encouraged to attend. Please
RSVP.
Health Services – Major renovation will be implemented during summer, will move out of the
building by graduation. The project entails a new roof, new carpet installation and extermination.
It will be a 6 7\to 7 week project. Health Services is seeking to put together a 30-person medical
team to assist during disasters. QPR class offered on May 23rd, this is a 1.5 hour class. StudentParent group created to support one another on Wednesday and Thursday afternoons. Campuswide report card re: smoking policy, B.
Hindes- reminder: the deadline for making encumbrances is April 8th. Please exercise prudent
management. The swept funds are entered into the 999-account, and will be redeployed to areas
that critically need them