Employer Evaluation Form

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EVALUATION FORM FOR COMPANY TO ASSESS I NTERN’S PERFORMANCE

To be completed by the Internship Supervisor

Please rate the intern’s performance using the following scale and your past experience with interns serving in similar capacity within your organization as a reference point:

5 Excellent

— The intern’s performance consistently exceeds the company’s expectations

— The intern’s performance sometimes exceeds the company’s expectations

4 Good

3 Satisfactory — The intern’s performance meets the company’s expectations

2

1

Below

Satisfactory

Poor

— The intern meets some of the company’s expectations and tries to improve her/his performance throughout the internship

— The intern neither meets the company’s expectations nor shows any interest in improving her/his performance during the internship

NA Not Applicable — The work performed by the intern does not enable the supervisor to evaluate her/him on this factor

Please indicate your assessment of intern’s performance by choosing the appropriate number for each component below.

OUTCOME 1

The intern communicates an in-depth and practical understanding of how a business operates.

In-depth & Practical Understanding

 Business practices — their uniqueness in the local environment

 Business issues — from diverse perspectives of various stakeholders

 Business decision — implications for and impact on various stakeholders

 Business trends — changing tastes of the market

1 2 3 4 5 NA

Effective Communication 1 2 3 4 5 NA

 Synthesizing and reporting on pertinent information from multiple sources in a clear, coherent, concise and precise manner

 Conducting customer-focused communications using media, format, language, and style appropriate for target audience and occasion

OUTCOME 2

The intern demonstrates the ability to integrate and apply knowledge and skills developed in various core and foundation courses to real-world situation of a specific business organization.

Identifying and Diagnosing an Issue/Problem 1 2 3 4 5 NA

 Clarifying the circumstances that make the situation a problem for the affected stakeholder

 Identifying constraints and options for addressing them

Generating Alternative Solutions & Strategies 1 2 3 4 5 NA

 Identifying practical solutions to the problem, taking into account of stakeholder’s needs, existing constraints, and resources availability

 Identifying sources of conflict and singling out solutions that will balance the interests of various stakeholders based on logically sound analysis

Developing an Accountable Course of Action 1 2 3 4 5 NA

 Thinking through and outlining what actual steps needed to be taken to achieve specific goals/solutions within a prescribed time frame and budget

 Evaluating the relative merits of each proposed course of action

Implementing a Course of Action 1 2 3 4 5 NA

 Adapting a course of action to suit changes in circumstances in the situation to ensure the identified needs of stakeholders will be met

 Identifying areas for improvement and taking appropriate action so that the revised implementation process would be better aligned with the desired outcome

OUTCOME 3

The intern demonstrates the ability and self-initiative to successfully complete internship assignments.

Work Attitude

 Perseverance

1 2 3 4 5 NA

— able to cope with difficult work environment /meet deadline, patient in completing complicated tasks

 Initiative and drive — anticipating needs/problems/opportunities, participating actively in staff meeting

 Ownership

— able to perform with minimum guidance/supervision

Ability to Learn

 Asking pertinent questions related to application of content beyond assignment

1 2 3 4 5 NA

 Seeking out and utilizing appropriate supplemental resources to facilitate work

 Recognizing when and what information is needed, as well as locating and evaluating information sources and content to address a given problem/issue

 Applying self-assessment/suggestions from feedback to enhance the quality and effectiveness of job performance

OUTCOME 4

The intern demonstrates integrity and professionalism in the fulfillment of all internship requirements.

Relationship with Oneself

 Acknowledging and accepting consequences of own actions

1 2 3 4 5 NA

 Adhering to code of ethics, standards of practice, and policy/procedures that govern the conduct of professional activities.

 Resolving ethical dilemmas with respect to a consistent set of core values

Relationship with One’s Profession

 Willing to take up responsibilities, accountable for results

1 2 3 4 5 NA

 Using multiple sources of evidence to support professional practice and decisions

 Actively engaging in updating one’s knowledge base and know-how to anticipate as well as to respond to changing needs of the business/profession

 Managing competing priorities and multi-tasking effectively and making use of resources efficiently in getting work done

Relationship with Colleagues 1 2 3 4 5 NA

 Encouraging multiple viewpoints and making productive use of constructive criticism from both supervisors and peers

 Supporting others to achieve team and organizational goals by sharing one’s time and talents while performing all duties of assigned team role

 Adopting business etiquette and protocol conducive to establishing good rapport with co-workers and clients alike, regardless of their background or orientation

Relationship with Clients 1 2 3 4 5 NA

 Providing products/services that are aligned with client’s needs in a timely and courteous manner

 Encouraging customers to freely communicate their needs and concerns, and following through on commitments in a prompt and positive manner

 Identifying and resolving conflicts of interest in ways that will advance the common interest of all stakeholders

Relationship with Society 1 2 3 4 5 NA

 Developing a basic understanding of current social and environmental issues in both local and global contexts, and their impact on society’s well-being and business performance of company

 Recognizing the impacts of the company's actions and operations upon the well-being of various stakeholders, and supporting the company to live out its role as a responsible corporate citizen in the communities in which it operates.

OVERALL RATING

This evaluation has been reviewed with the intern. ( Yes / No )

1 2 3 4 5

Please give your suggestion, if any, for IMPROVING the performance of the respective student in the following major aspects.

Language proficiency :

Information technology literacy :

Work attitude :

Inter-personal skills :

Others :

~~~ Thank you very much for your co-operation. ~~~

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