ADT Marketing Terms and Conditions
General Marketing Terms and Conditions
1. Offers are only valid for a specified period. Please refer to the expiry date on the marketing
communication.
2. The terms and conditions of ADT’s standard service agreement shall become fully effective
and applicable after the agreement is signed by the customer.
3. Customers will be provided with an official quotation.
4. At its discretion, ADT reserves the right to change the prices of the offers from time to time.
5. ADT reserves the right to vary any quoted price by adding thereto costs which need to be
levied due to circumstances beyond the company’s control.
6. ADT’s directors, partners, employees, agents, consultants, suppliers, contractors and
sponsors assume no liability whatsoever for any indirect or consequential loss or damage
arising from a client’s participation in this promotion.
7. If required by the Private Security industry Regulatory bodies, the National Consumer
Commission or for whatever other reason, ADT shall have the right to terminate this
promotion with immediate effect and without notice of such termination.
8. Any additional costs not addressed in this promotion will be fully covered by the customer
and will not be for ADT’s account under this promotion/special offer.
9. In the event of a dispute on any aspect of this promotion, or the terms and conditions
thereof, the decision of ADT Security will be final and binding on all aspects of this
promotion and no correspondence will be entered into.
10. SMS’s are charged at R1 per SMS. Free sms’s do not apply. Sender must have billpayer’s
permission. ADT may contact you with future offers via SMS until you opt out. All SMS errors
will be billed to the sender/billpayer.
11. Prices include VAT.
12. Prices exclude call out/installation/labour fee.
13. Price is subject to the ADT Payment Policy.
14. Offers are for existing clients/new clients signing a 24-month service agreement with ADT.
15. Prices are valid for a pitched roof only.
16. Prices exclude additional cabling/conduit.
17. Electrical work – not responsible for any 220 volt requirements.
18. An offer can only be redeemed if a customer resides within ADT’s operational footprint.
Terms and Conditions for ‘Spot the Difference’ Flyers
Basic Alarm System (Rented) – SPECIAL OFFER
1. The alarm system remains the property of ADT for the duration of the service agreement,
and the customer will have use of it for the purpose and the duration of the service
agreement with ADT.
2. The basic alarm consists only of a control panel, transformer, keypad, radio/telephone
transmitter, 2 panic buttons, 2 door magnets and siren installed by ADT. This equipment
remains the property of ADT.
3. Upon accepting the offer, the customer assumes full responsibility for ensuring that the
alarm system is in proper working order and must inform ADT timeously of any faults or
related issues.
4. Any additions made to the alarm kit shall be owned by the customer and, under this offer,
ADT shall not accept any responsibility for/conduct maintenance on such additions.
5. General Marketing Terms and Conditions also apply.
6. This offer is valid until 31 December 2012.
Panic System – SPECIAL OFFER
1. The Panic System remains the property of ADT for the duration of the service agreement,
and the customer will have use of it for the purpose and the duration of the service
agreement with ADT.
2. Upon accepting the offer, the client assumes full responsibility for ensuring that the panic
system is in proper working order and must inform ADT timeously of any faults or related
issues.
3. General Marketing Terms and Conditions also apply.
4. This offer is valid until 31 December 2012.
Cell Panic Service – SPECIAL OFFER
1. The Cell Panic service only applies to residential clients.
2. In order to make use of this service, you will need to be at the designated premises (as per
service agreement) during the time of the emergency.
3. Only four cell phone numbers are allowed per client for the use of this service. If the
customer wishes to add more numbers, they will be billed accordingly.
4. This offer is valid until 31 December 2012.
Link Your Alarm System to ADT – SPECIAL OFFER
1. Should you already have an alarm system at your premises, and not require ADT to install a
Basic Alarm System (rented) or upgrade your existing system, ADT will provide you with a
radio communicator link-up to your existing security system, if it is compatible with our
systems, under the following condition:
You acknowledge that ADT did not supply nor install your current alarm system and
that certain modifications may be required in order for the radio transmitter to be
able to send the correct information to the ADT Control Centre where alarm signals
are received.
2. General Marketing Terms and Conditions also apply.
3. This offer is valid until 31 December 2012.
Smoke and Heat Detectors – SPECIAL OFFER
 Subject to alarm system being compatible and zone availability.
 General Marketing Terms and Conditions also apply.
This offer is valid until 31 December 2012.
CCTV – SPECIAL OFFER
1. Camera units will be mounted on the building wall as specified by the terms of use.
2. 25 metres of cabling is allocated to each camera unit, and any additional costs will be paid
for by the customer as required.
3. General Marketing Terms and Conditions also apply.
4. This offer is valid until 31 December 2012.
Alarm Systems – SPECIAL OFFER
 The alarm system remains the property of ADT until the client has settled the alarm and
installation fees in full.
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Once installed, the customer accepts full responsibility for ensuring that the alarm system is
in proper working order and must inform ADT timeously of any faults or related issues.
Should a client redeem this offer and add any equipment to the alarm kit on special, the
customer accepts full responsibility for it and ADT shall not be held accountable for it or for
the maintenance thereof.
Dual Zone Outdoor Detector Beams – SPECIAL OFFER
 Subject to alarm system being compatible and zone availability.
 General Marketing Terms and Conditions also apply.
 This offer is valid until 31 December 2012.
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ADT Marketing Terms and Conditions General Marketing Terms and