Chapter 8: Supplemental Reading for Students
Please check your library for access to these articles.
Cahill, Spencer E. and Robin Eggleston. 1994. “Managing Emotions in Public: The Case of
Wheelchair Users.” Social Psychology Quarterly 57:300–312.
In this multimethod study, Cahill and Eggleston focus on the emotional demands associated with
wheelchair use in public settings and how wheelchair users manage both their emotions and the
emotions of others in their public encounters. The study results suggest that emotion
management on the part of wheelchair users is an interpersonal process rather than a solitary
endeavor.
Wilkins, Amy. 2008. “Happier Than Non-Christians: Collective Emotions and Symbolic
Boundaries among Evangelical Christians.” Social Psychology Quarterly 3:381–301.
This qualitative analysis focuses on the emotional culture of a college Evangelical Christian
group. Wilkins found that happiness signaled morality among these individuals and that group
members engaged in emotion work to create a culture in which happiness was compulsory.
Within this context, happiness served as a symbolic boundary between group members and
others within society.
Shott, Susan. 1979. “Emotions and Social Life: A Symbolic Interactionist Analysis.” American
Journal of Sociology 84:1317–1334.
In this classic article, Shott lays out a symbolic interactionist model of the effect of role-taking
emotions (embarrassment, shame, and guilt) on the self-regulation of behavior (described on pp.
255–257 of Chapter 8). She also discusses the socialization of feeling and the relationship
between empathy and altruistic behavior.
Stets, Jan E. and Michael J. Carter. 2011. “The Moral Self: Applying Identity Theory.” Social
Psychology Quarterly 74:192–215.
In this article, Stets and Carter present the results of two studies (one survey- based and one
experimental) that show that individuals’ moral identities guide their behaviors and that a lack of
verification for the moral identity results in negative feelings. Thus, both studies provide support
for identity control theory (Chapter 8, pp. 261–262).
Francis, Linda E. 1997. “Ideology and Interpersonal Emotion Management: Redefining Identity
in Two Support Groups.” Social Psychology Quarterly 60:153–171.
This participant observational study focuses on how others influenced individuals’ emotions
within a divorce or a bereavement support group. The study results show that, in both settings,
group leaders engaged in a process of interpersonal emotion management through which
participants’ identities were transformed to reflect the group’s ideology. The study findings are
interpreted with reference to affect control theory (Chapter 8, pp. 262–264).
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