Contact in India
B/8, Firdaus Apt, 3rd Floor, 62/5, Old Kant Wadi,
Perry Cross Road, Bandra (W), Mumbai 400050.
Tele: +91 9833950512 (M) (Not Reachable)
Contact in Saudi Arabia (Current Location)
Riyadh - + 966 542-685-110
Sarfaraz A Charania
Executive Position Objective
To employ all the experience and knowledge gained from the industry, attain growth and success hand in
hand with the organization.
Career Objective
Seeking assignments in Operations’ Planning, Partnering with Business & Management in the Financial
Domain.
Professional Synopsis

Proficient in managing & leading teams for running successful process operations.
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To support the business and operations in decision making which directly or indirectly impacts the
financials of the organization. To be a link between Business & Finance, by partnering for both the
functions.
To set up policies and procedures to ensure smooth flow of operations, data and control thereby
mitigating the risk and moving the department to a continual improvement.

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Contract Management & Negotiations
Company:
Position:
Reporting:
Reportee:
Product:
Al Jazirah Vehicles Agencies Company Limited – Saudi Arabia – Riyadh (Current
Employment since August 2009)
Commercial Manager – Grade 4 (Upper Middle Management)
General Manager – Grade 1 (Senior Management)
Accounts – 4, Procurement – 3, Collection – 4
Operational Lease Vehicles – 20,000 + Vehicles with a turnover of SR 360 Million p.a. and
asset value SR 1,600 Million
Key Deliverables
Prepare annual budgets for the department by interacting with business and the Budgeting Manager from
Head Office Finance, which included revenue, expense, manpower and capital budgets. Reviewing the actual
verses the budgeted, especially in relation to expense, manpower and capital budgets and the potential
impact on business.
Coordinate between the Business and the Finance; by bridging the gap between both functions and ensure
that an end to end understanding is provided, there by assisting in achieving the business goals.
Developed various management reports to ensure correct reporting for top management and to help them
take calculated decisions with regards to various areas. Introducing the top management to new processes
for approval based on various levels of check, to ensure proper processing of direct & indirect purchases.
Developing contracts based on negotiation with customers, ensuring that the customer relation is
maintained based on the contract terms and condition. Assist the business in negotiating with suppliers and
customers, identifying ways to improve business and achieve departmental goals.
Working hand in hand with the top management to quote customers and filing of tenders for various
projects. Ensuring each aspect of the tender is adhered to and completed as per the requirement stated in
tender documents.
Handle departments’ financial closing, monthly, quarterly, half yearly and yearly. Dealing with Audit queries
and resolving them in coordination with the Finance department. Making year end adjustment entries like
provisions, accruals, prepayment. Training the team in areas where lack of understanding is observed.
Proper accounting of departmental cost and revenue. Improvising on the collection, thereby improving the
debtors ageing.
Introduced an ERP supplier to manage the entire operations, conducted GAP Analysis, and developed an
interface between the existing system and the new system. To take a lead in the implementation of the ERP
as a project in charge from the business side.
Company:
Position:
ICICI Prudential Asset Management Company Limited (August 2007 – April 2009)
Regional Operations Manager (Manager) – Branch Operations – Mumbai Branches
Key Deliverables

Process Management: Ensuring error free transactions, clearing doubts of branches on addendums,
ensuring that 2.5 L SIP transactions are processed smoothly, monitoring the overall functioning of
the process, identifying improvement areas & standardization of process with all functions involved.

CRM/ Quality Assurance: Monitoring queries of investors / distributors involving complicated
transactions, training the team on how to deal with irate customers, solving queries through CRM,
smoothly managed the integration of sales support team with the operations team & trained the
sales team on various regular aspects of operations to reduce the number of queries.

Team Leadership: Implementing strategies for building team effectiveness, identifying training
needs among team mates, sensitizing the team on the concept of root cause analysis, created
bonding amongst branches by exchanging best practices & getting the team forward to suggest new
ideas to reduce the cost.

Other Areas: Introduced basics of Five S at branches, ensuring complete vendor management,
exchange of correct data between sales and marketing before sending the SMS, proof reading of
print material published to investors with regards to SIP was in line with SEBI.
Company: Kotak Mahindra Bank Limited (Oct 2006 – July 2007)
Position: Regional Operations Head (Sr Manager) – Retail Asset Operations Mumbai
Key Deliverables

Setup of West 1 Operations team.
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Handled recruitment from Branch Managers’ level.
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Setting up processes in line with business.
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Training of team on new Process Roll Out.
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Ensuring expenses of the region are within given budgets.
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Conducting training sessions for credit and sales team.
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Process Improvements and Productivity Analysis
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Closely monitoring Audit Queries and doing the RCA for the same.
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Conducting Training sessions for Business, Credit and Collection on how to improve on TAT and
customer issues.
Company: ICICI Bank Limited (Nov 2004 – Sept 2006)
Position: Branch Operations Manager (Asst. Manager) – Retail Asset Operations
Key Deliverables

Working on new process roll out compliance from SOX perspective.
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Five S & Level 3 compliance (Internal Quality Standards)
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Handling Quadrant analysis on process matrix for branch score improvement.
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Implementing quality improvement measures for continual improvement in the services, ensuring
higher TAT & customer satisfaction matrices.

Handling queries of HNI & NRI customers involving complicated transactions and regular follow-up
with internal as well as external agencies.
Company: R S C Forwarders Pvt. Limited (Apr 2001 – Nov 2004)
Position: Commercial Manager
Key Deliverables

Job involved managing Financials, Cost, and Accounting up to finalization, in addition also handled
tax planning and job costing for the company.
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Looking after complete logistics for all clients, starting from factory to the consignees’ door step.
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Ensured that all banking activities, HR and administrative matters were resolved at the earliest.
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Developed new business areas for the company, which were in line with the existing business.
Company: V Krishnaswami & Co (Chartered Accountant) – (May 2000 – Mar 2001)
Position: Group Accounts Manager
Reporting: Proprietor
Key Deliverables

Job involved planning and implementing managing Internal Audits, Statutory Audits, Policy Audits
and Management Audits for various clients like ICI Paints & Pharma, ISKON, Prag Bosmi Limited,
Bank of India etc.
Article Experience ( Total 3 Yrs)
Company:
Position:
Reporting:


V Krishnaswami & Co (Chartered Accountant) – (May 1997 – Apr 2000)
Article Student
Proprietor
Job involved conducting Internal Audits, Statutory Audits, Policy Audits and Management Audits for
various clients like ICI Paints & Pharma, ISKON, Prag Bosmi Limited, Bank of India etc.
Was awarded by the proprietor as the Best Student of the firm in July 1998
Laurels & Awards
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Bhavnagar Branch scored 100 in its 1st month of operations
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Achieved the Best Branch Award in the month of May 2005 & August 2005
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Successfully organized Picnic for the team at ICICI bank as well as Kotak Mahindra Bank

Directed a play in ICICI Bank annual meet at Goa.
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Took active part in the Carnival organized by Kotak Mahindra Bank.

Achieved an appreciation for handling distribution of 6500 vehicles for Saudi Electric Company
across the Kingdom of Saudi Arabia without a single error
Academic Credentials (Chronological Order)
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Post Graduation in Business Administration (2001 – 2004)
Successfully attained a First Class and was awarded a degree in Masters in Financial Management from the
University of Mumbai through NMIMS
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Inter CA (1999)
Cleared Inter CA from the Institute of Chartered Accountants of India (1 st Attempt)

Bachelors in Commerce ( 1994-1997)
Completed the Bachelors degree with 67% and was awarded a degree from University of Mumbai
Interest and Hobbies
Praying, Traveling, Making and keeping friendship, Acting, Playing cricket, chess, studying. Enjoy taking part
and organizing Extra Curricular Activities, Cultural events.
Personal Information
Date of Birth:
Citizen:
Email:
Other Details:
05th December 1976
Indian
sarfarazcharania@gmail.com
On Request