Participation Officer Job Description

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JOB TITLE:
Regional Participation Officer
RESPONSIBLE TO:
National Participation Manager
LOCATION:
Mobile working with a dedicated office base. On average; 30% in the
office and 70% working face to face with partners in sub region.
SALARY:
From £20,000 per annum (dependant on experience) plus benefits
ABOUT TENNIS WALES:
Tennis Wales is the governing body for tennis in Wales and works
very closely with its two main partners, the Lawn Tennis Association (LTA) and Sport Wales. The
Welsh Assembly Government funds Sport Wales and its role is the development of sport across
Wales in line with the 2020 Vision for Sport in Wales.
The Lawn Tennis Association is the
governing body for Tennis in Britain and a major part of the role is to support the LTA to deliver the
Strategic plan for British Tennis.
ABOUT THE POSITION: An exciting opportunity has arisen to develop tennis in Wales across
Clubs, Community and Education. As part of the participation team you will work to grow the game
and workforce in sub regions in Wales. Working closely with key partners and engaging with new
partners to grow the game in Wales making it accessible to everyone in the community.
KEY DRIVERS: Tennis Wales 2020 Vision Plan
1. Changing the perception of tennis
Changing the perception of tennis from an expensive, middle class sport which is
technically difficult to play, to a perception of tennis being fun, cheap, accessible, healthy,
sociable, and a sport that has a variety of different playing formats suitable for any age and
ability.
2. Maximise Schools and Parks as key entry routes to playing tennis
Over 70% of all tennis is played at these venues, and 89% of tennis players say that they
want to play tennis with friends and family rather than at a members club. In addition,
tennis is now the third most popular sport that school children in Wales would like to play,
so there is a huge latent demand for tennis at Schools and Parks.
3. A strong culture of fun and appropriate tennis competition to keep players hooked on tennis
for life
Playing fun and appropriate competitions will increase player satisfaction and increase
retention.
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4. A network of strong, sustainable tennis clubs & centres with excellent facilities, and growing
numbers of tennis members
Tennis players are looking for good quality facilities and clubs with a variety of well- run and
appropriate tennis activities. Clubs who can provide this will attract and retain a greater
number of members. These clubs also need to be able to effectively promote what they are
offering around the local community.
5. Tennis is an accessible sport for everyone
We want tennis to be accessible to all sectors of the community. This will include
accessibility for people of different socio-economic backgrounds, different ethnicity, people
with disabilities, and an increased percentage of women & girls playing tennis.
6. A strong and growing tennis workforce to deliver tennis development and tennis activities
We need a large and effective workforce of coaches, volunteers, competition organisers,
and officials who can positively deliver tennis activities.
7. A quality & integrated performance pathway that can produce international players
We want a performance pathway that attracts young talented athletes to tennis, allows
them to be identified at an early age, and ensures that they get the required support and
training that they require to reach their full potential.
ACCOUNTABILITIES
Clubs

Support clubs to be inclusive and self-sufficient, grow membership and support the
workforce.

Support clubs to reach out into their local communities to promote and drive both
recruitment and retention.

Create a strong culture of fun and appropriate tennis competition to keep players hooked
on tennis for life.
Education

Promote and support the education offer for 2 to 22 year olds

Continue to grow school competition across the age groups with partners

Support the workforce across education for teachers and students to enable more
opportunities to play the game
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Community

Changing the perception of tennis by engaging with local community partners to promote
tennis being fun accessible cheap healthy social able, and a sport that has a variety of
different playing formats suitable for any age and ability.

Identify alternative venues as key entry routes into playing tennis

Deliver nationally coordinated locally activated campaigns attracting new and lapse people
to tennis

Work closely with the Community Indoor Tennis Centres (CITCs) to maximise usage to
maximise participation

Activate relevant opportunities to enable local people to drive tennis opportunities within
their community

Ensure competition opportunities are geared up to support participation at parks and
community sites
General

You will work as part of the participation team reporting to the National Participation
Manager

To provide excellent customer service and respond to feedback and enquiries in a timely
and professional manner

To attend regular Team Wales and Participation Team meetings and provide relevant
feedback as and when required

To be an ambassador for tennis in Wales by positively promoting the sport and those that
work and volunteer within it

To contribute to or lead on projects (as required) to support the delivery of the Tennis
Wales 2020 Vision
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Person Specification
Qualifications

Competent IT skills (Word, Excel, Power Point, Databases, Microsoft Office, Internet)

Full Driving Licence

A satisfactory DBS disclosure

Tennis Coaching Qualification
Skills / Competencies / Experience
1. Strong collaboration and partnership building skills
o
Demonstrable track record of working with a network of key partners to achieve shared
goals
o
The ability to work successfully as part of a team whilst also being comfortable to
operate on own initiative and make independent decisions
o
An ability to be empathetic to support effective engagement with volunteers
2. Effective project planning and management skills
3. Decision-making and accountability
4. Time management and prioritisation
o
Strong organisational, time management and prioritisation skills, with evidence of
developing and delivering plans to support operational objectives
o
Ability to work quickly and get things done
5. Drive and motivation
o
Bought into the Tennis Wales Vision and demonstrates the ability to bring it to life
o
Positive attitude with a ‘can do’ mentality
o
Willingness to learn and adapt
6. Communication Skills
o
Excellent communication skills and presentations skills with the ability to liaise and
communicate with people at all levels
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