Go-Live with CA Move to Production Plan
Copyright © 2009 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

Go-Live Move to Production
Event Schedule
About the Plan ................................................................................... 3
Primary Participants .......................................................................... 3
Business Objective ............................................................................ 3
Project Success Criteria .................................................................... 3
Environment Profile ........................................................................... 4
Move to Production Plan (MTP) ........................................................ 5
Business Continuity Plan .................................................................. 6
Providing CA Support with this information enables us to assist you during your move to production event.
Copyright © 2009 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

Go-Live with CA Move to Production Plan
Example (remove): On the weekend of December 19 th we will be upgrading our Clarity 8.1 production environment to Clarity r12. During this upgrade we will also be implementing 5 new customized reports.
Work is expected to begin at 8pmET Saturday and conclude by 5pmET on Sunday.
The following people are the primary participants in the development and management of the action plan.
Key figures on both the customer and partner teams are identified here.
If you (the customer) will be performing this work yourself, please fill out the customer contacts.
If a partner will be performing this work, please also fill out the partner contacts.
These will be used as our primary contacts for any support related issues.
Customer Contacts
<Name> <Title> <Cell Phone / Email Address>
Partner Contacts
<Name> <Title> <Cell Phone / Email Address>
EXAMPLE: (remove) The new solution will split up the current CA Access Control rules into multiple rule sets based on campus production, campus non-production, and campus development environments.
These rules sets will be deployed across several policy model databases (PMDBs) in order to reduce the amount of rules that will reside in each end node. CA Access Control at the UNIX End Nodes will be configured to rec eive updates from a subset of policy model databases………..
EXAMPLE: (remove)
1. Creation of reliable test environment for testing CMDB and SD
2. Completion of CMDB testing
3. CMDB Deployment to production
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Copyright © 2009 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

Go-Live with CA Move to Production Plan
Production Environment
Node
Product
Versions
Options
Platform
OS
SP level
Kernel version
Patch Level
Memory
CPU
Processor
Speed
# NIC cards
Application
Tier *
* For products that are deployed on multi-tier environments please provide the Application Tier information. Example: Websphere, Tomcat, Weblogic
Databases
Database
Name
Platform Type Use Approx. Size
Other CA Products (will the product(s) being deployed integrate with existing CA products, if so, please include those Production details here)
Product Name Release Level Component Patch Level OS Level
COMMENTS: (Place any additional information here)
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Copyright © 2009 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

Go-Live with CA Move to Production Plan
11
12
13
14
8
9
6
7
10
Action Step Start time
1 5:00
PM
2
3
4
5
6:00
PM
8:00
PM
9:00
PM
1:00
AM
Estimate length of time
1 hour
2 hours
1 hour
3 hours
1 hour
Take down production server
Upgrade CA Software on Server
Customize installation to meet business needs
Regression & User acceptance testing
Verify Installation and
Provide Production
Sign-off
Action
Owner
Status Notes
Mr. Smith In Progress Examples
– please remove
Mr. Smith Pending #1 Will start as soon as
#1 is completed
Mr. Smith Pending #2 Will start as soon as
#2 is completed
QA Team Pending #3 Will start as soon as
#3 is completed
QA Team &
Mr. Smith
Pending #4 Will start as soon as
#4 is completed
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Copyright © 2009 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

Go-Live with CA Move to Production Plan
(briefly describe the ‘backup’ plan and expectations if the Move to
Production event is not successful)
Example (remove): We will be creating a backup of our production server prior to the planned upgrade. If problems are encountered during this upgrade and will push the completion time by more than 2 hours we will restore our backup and cancel the upgrade. We will then evaluate what went wrong and reschedule this upgrade in 3 weeks.
(please provide any additional details which you feel CA
Support should be aware of in order to support your Move to Production event)
Please attach this Go-Live with CA Move to Production Plan to your Project
Site ID that was created for this project.
To attach documents: from your Project Site ID, go to Site Profile / Site
Profile Attachments and follow the instructions for uploading documents.
Thank you for your assistance in supporting your Go-Live with CA event!
CA Support
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Copyright © 2009 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.