JOB AND PERSON SPECIFICATION
Position Title: Advanced Nurse Clinical Services Coordinator
SALHN Intermediate Care – Cardiology Pathway
Classification Code: Registered Nurse Level 4
Type of Appointment:
o
Ongoing
Division: SALHN Intermediate
Care, Aboriginal Health and
Transition Services
Branch:
Section:
Position Number:
Position Created:
Job & Person Specification Approval
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CE or delegate
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PREAMBLE:
The Southern Adelaide Local Health Network (SALHN) provides care for around 341,000 people
living in the southern metropolitan area of Adelaide as well as providing a number of state-wide
services, and services to those in regional areas. More than 7,000 skilled staff provide high quality
patient care, education, research and health promoting services.
SALHN provides a range of acute and sub-acute health services for people of all ages, and has three
hospitals, Flinders Medical Centre, Noarlunga Hospital and the Repatriation General Hospital.
SALHN Intermediate Care Services, Aboriginal Health and Transition Services deliver multidisciplinary clinical care, addressing complexity through targeted approaches to complex chronic
disease management in the community, and supported hospital discharge and avoidance programs.
There is a key focus on building partnerships across the care continuum supporting interfaces
between Acute sites, GPs, Primary Care and Community based services.
Southern Mental Health provides a range of integrated services across community and hospital
settings, targeted at all age groups, in collaboration with non-Government organisations and General
Practice Network South.
Job & Person Specification
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JOB SPECIFICATION
1.
Summary of the broad purpose of the position in relation to the organisation's goals:
This role assumes ultimate clinical responsibility for the Intermediate Care Services (ICS) Cardiology
Pathway which integrates community and tertiary ambulatory services, as well as tertiary acute
cardiology services across SALHN. The main focus of this role is the leadership and coordination of
the nursing and multidisciplinary hospital and community cardiology services, including where
relevant, local resource management.
The incumbent will act as an expert practitioner with advanced clinical knowledge and experience in
management of the disease at a senior level. This will require the review of current practice and
policy and the development of evidence based best practice guidelines and protocols to ensure
quality standards and identify key performance outcomes for the team.
Within this context, the services that are provided by the Cardiology Pathway will contribute to the
achievement of the goals and objectives of the SALHN Intermediate Care Implementation Plan which
aims to provide:
 A bridge between hospital and community settings
 Single point of access and assessment, care planning and coordination of intermediate care
delivery
 Rapid response pathways and partnership.
Employees in this role accept accountability for the outcomes of nursing and multidisciplinary
practices within the SALHN Cardiology Services, for addressing inconsistencies between practice
and policy; and for developing team performance within positive work cultures in the interest of
patient/ client outcomes.
Work at this level is undertaken by employees with at least 5 years post registration experience.
2.
Reporting/Working Relationships
(to whom the person reports, staff for whom the person is responsible and other
significant connections and working relationships within the organisation).
The Advanced Nurse/Midwife Clinical Services Coordinator:
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Reports professionally to the Nursing/Midwifery Director (Level 5)
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Reports clinically to the Regional Director, Cardiology
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Reports operationally to the Program Manager, Intermediate Care Services
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Works collaborative with other ICS Service Coordinators, the Chronic Disease Team leader
and senior clinicians to ensure consistent and effective ICS service provision for clients
particularly with those with multi-morbidities
Provides clinical supervision and has responsibility for providing day to day supervision to
staff across disciplines within the SALHN Intermediate Care Services – Cardiology Services
Pathway
Provides line management for the Specialist ICS Cardiology team
Maintains cooperative and productive working relationships within all members of the health
care team
Works closely with senior staff in government and non-government health, welfare and
education organisations across the hospital and community sectors
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3 Special Conditions
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4.
Job and Person Specifications are reviewed regularly as part of the ongoing Performance
Development process
Appointment will be subject to a satisfactory Department of Communities and Social Inclusion
(DCSI) Criminal History Check
The incumbent will be required to enter into an annual performance agreement for the
achievement of the Intermediate Cardiology Service outcomes
Some out of hours and on-call work will be required
Support values consistent with the aims of SA Health and the LHN, including honesty, respect
and integrity
May be required to undertake a health assessment prior to commencement
Comply with the Principles of the Code of Fair Information Practice, adopted by the
Department of Health, which regulate the collection, use, disclosure, storage and transfer of
all personal patient/client information within the Department and throughout its funded service
providers
This position will be required to oversee Cardiology services across all locations of SALHN
Statement of Key Outcomes and Activities
(group into major areas of responsibility/activity and list in
descending order of importance - continue on next page)
4.1 Assists with the provision of professional high quality patient/ client care within SALHN
Cardiology Intermediate Care Services aimed at improving patient/client health outcomes
through:
4.1.1 Improving nursing/multidisciplinary and patient/client care procedures and practices;
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Lead a nursing multi-disciplinary team which is responsible for implementation of the model of
care addressing complexity with more targeted approaches to chronic disease management,
hospital avoidance and population health interventions. (by direct reports and/or span of
control or multiple operational links) demonstrably beyond the usual range.
Act as an intermediary, with strong interfaces across different components of the health
system, Iinitiating and establishing stakeholder partnerships and links across sectors, within
hospital and community and at the State level, including other agencies, other sectors, local
government and non-government agencies.
Initiate, implement and co-ordinate processes within span of control, for quality improvement
and continuity within corporate risk management and nursing/multidiscplinary professional
practice frameworks.
Use available information systems to inform decision making, evaluate outcomes and convey
information to staff.
Implement local processes to operationalise the corporate risk management framework
including investigating complaints, incidents and accidents.
Change local processes and practices in accordance with emerging service needs, care
evaluation results, identified imminent systems problems, and coordination of local activities
with corporate systems.
Contribute expert nursing/midwifery assessment and advice to local clinical teams to achieve
integrated nursing/midwifery care within a risk management framework.
Lead the development of educational resources for health professionals and client groups
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4.1.2 Contributing to the human resource management of the unit/service;.
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Maintain productive working relationships and manage conflict resolution;
Develop and maintain a learning environment, taking a coaching approach to team development,
individual capability development and performance management;
4.2 Contributes to the achievement of nursing/multidisciplinary best practice and where
relevant facilitates the development, dissemination and application of relevant Cardiology
research ;
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Integrate contemporary information and research evidence with personal experience to support
the decision making, innovative thinking and objective analysis that will be essential for
developing and implementing a model of care in Cardiology ;
4.3 Contributes to the achievement of professional expertise through the maintenance of
ongoing personal professional development/continuing education:
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Hold a contemporary professional practice portfolio containing evidence of postgraduate
qualifications and learning and practice experiences that underpin a demonstrable application of
knowledge and skills commensurate with the level of autonomy, decision making authority and
influence of recommendations expected of the role;
4.4 Employees in this role may be required to:
 Undertake a formal support/advisor role to the Program Manager, Intermediate Care Services in
relation to an area of expertise in service coordination;
 Implement important and/or influential systems used beyond own area of service co-ordination;
 Initiate, conduct, implement and/or guide a major research or systems development portfolio
relevant to improved service outcomes and beyond the scope of the Clinical Service Coordination role;
 Undertake and/or oversee, within their span of control, some or all local resource management
within the Cardiology Intermediate Care Service;
 Act as a consultant to the state or national health system in area of expertise;
 Present at conferences, undertake post graduate teaching and assessment and/or publish in
refereed professional journals.
4.5 Ensure that a safe and healthy work environment, free from discrimination is provided for
employees by:
a)
implementing departmental human resource policies
b)
ensuring that the principles of Equal Employment Opportunity and Ethical Conduct are a
normal part of doing business
c)
managing industrial relations issues appropriately as they arise
d)
managing compliance to the National Safety & Quality Health Service Standards
Approved by Line Manager:
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Acknowledged by Occupant:
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PERSON SPECIFICATION
ESSENTIAL MINIMUM REQUIREMENTS (Those characteristics considered absolutely necessary)
Educational/Vocational Qualifications
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Registered or eligible for registration as a Nurse/Midwife with the Nursing and Midwifery Board of
Australia and who holds, or who is eligible to hold, a current practicing certificate.
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Post graduate studies in Cardiology
Personal Abilities/Aptitudes/Skills: (related to the job description and expressed in a way which allows
objective assessment):
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Effective leadership skills including highly developed skills in communication, problem solving,
conflict resolution and negotiation
Demonstrated ability in the facilitation of change management
Demonstrated ability to foster a workplace environment that develops staff potential
Demonstrated flexibility, innovation and creativity which can be applied to the hospital or
community setting
Ability to develop, implement and evaluate complex inter-sectorial partnerships and projects
Ability to work effectively within a multidisciplinary team and influence other health professionals
Skills in using computers and software relevant to the area of practice
Demonstrated commitment to the principles and practices of Equal Employment Opportunity and
Ethical Conduct, and an understanding of, experience in, and ability to manage to the spirit and
principles of the Premier’s Safety Commitment and the legislative requirements of the Work
Health & Safety Act 2012, utilising AS/NZS 4360 Risk Management, or to an equivalent set of
standards
Experience
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Registered Nurse/Midwife with at least 5 years post registration experience.
Demonstrated advanced level competence in the area of Cardiology and clinical management in
accordance with the appropriate standards of practice
Demonstrated experience in management and leadership roles
Knowledge
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Knowledge and understanding of relevant legislation, industrial agreements, standards, codes,
ethics and competency standards
Knowledge of Quality Improvement Systems as applied to a hospital setting
Knowledge of contemporary nursing/midwifery and health care issues
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DESIRABLE CHARACTERISTICS (To distinguish between applicants who have met all essential
requirements)
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Post graduate qualifications at Masters level or above relevant to practice setting
Personal Abilities/Aptitudes/Skills: (related to the job description and expressed in a way which
allows objective assessment):
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Proven ability to perform effectively under pressure and meet deadlines whilst working under
minimal supervision
Experience
 Experience with quality improvement activities
 Experience in evaluating the results of nursing/clinical service research and integrating, where
relevant, the results into nursing/clinical practice and service development
Knowledge
 Knowledge of contemporary professional nursing/midwifery issues
Other Details:
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COMMITMENT TO WORKPLACE VALUES
The Department of Health values have an influence on the people we employ
Every organisation has values that govern the way people are treated and the way decisions
are made. The Department’s Strategic Plan identifies the values that guide our behaviours.
These behaviours apply to all employees and govern the way people in the organisation are
treated, the way decisions are made and how we provide our services.
These values are used in day to day communication and interaction between all employees and are
linked to the whole of government Code of Conduct, Performance Development, Job and Person
Specifications and Department of Health Employment Conditions.
Department of Health Organisational Values are:
Honesty
We show honesty by speaking truthfully, within the boundaries of confidentiality. This is shown in
our dealings within the Department and with our consumers and partners by: saying what we mean
and meaning what we say, keeping our promises, telling the truth tactfully, providing honest
feedback and answers and admitting to mistakes.
Respect
We show respect by speaking and acting with courtesy. We treat others with dignity and use
culturally appropriate ways of communicating. This is shown in our dealings within the Department
and with our consumers and partners by: treating everyone fairly, communicating so people can
understand, listening to others, and seeking and providing feedback.
Integrity
We show integrity by honouring our values and the rules of our department, government and
nation. This is shown in our dealings within the department and with our consumers and partners
by: doing the right thing, abiding by the values, standing up for what we believe in, and taking
responsibility for our mistakes.
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I ___________________________________ have the ability and commitment to
behave consistently with the stated values of the Department of Health.
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Signature
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Please complete and return attached to your application to the nominated person
“The right people with the right skills in the right place at the right time”
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