VACANCY
COMMUNICATION COORDINATOR
MSF India
Background
Doctors Without Borders/Médecins Sans Frontières (MSF) or is an international
humanitarian medical aid organization working in more than 70 countries worldwide. MSF
is neutral, impartial, independent, and not linked to any political party or governmental
body. It provides emergency medical assistance to people in need, irrespective of their
nationality, race or religion. In 1996, MSF received the Indira Gandhi Prize for Peace,
Disarmament and Development and in 1999 MSF was awarded the Nobel Peace Prize.
MSF has worked in India since 1999 and provides medical treatment to hundreds of
thousands of Indian patients.
MSF has worked in India since 1999, providing free-of-charge essential healthcare. We run
hospitals and clinics, perform surgery, fight epidemics, operate feeding centres for
malnourished children, and offer mental healthcare. MSF currently runs projects in the
states of Bihar, Manipur, Maharashtra, Jammu & Kashmir, Chhattisgarh, Andhra Pradesh
and Telangana.
MSF India is one of 29 offices and operational centres in Europe, America, Asia and
Australasia, pooling funding, expertise and staff for field operations. MSF India has three
key objectives in support of field operations: the recruitment of skilled medical and nonmedical staff, the raising of vital funds, and public information work.
Communications Department
The department’s purpose is to raise the profile of the organisation and its medical
humanitarian work, and the issues that impact on MSF’s mission with audiences in India to
support MSF’s advocacy/communications, recruitment and fundraising activities.
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GENERAL
Location of Job: MSF India Branch Office New Delhi
Availability: Minimum 3 years
Salary: Gross INR 80999
Last application date: 18th August, 2015
Email: hr.support.india@new-delhi.msf.org
Functional and Hierarchical Lines
 The Communication Coordinator will report directly to the Head of Communications.
 Supervise the Communication Assistant and the Event Officer
Purpose of Post
 S/he will create, plan, implement, and coordinate key components of Brand
awareness campaigns and public events around India, including the development of
content and communication materials. These campaigns and events are designed
to raise awareness and visibility of MSF’s work and presence in India.
 The candidate will also develop a 3 years public events strategy and yearly action
plans also in collaboration with the fundraising department.
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Main Responsibilities and Tasks
1. General Activities
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Develop, implement and analyse online and offline brand awareness campaign’s
outcomes for MSF India towards its target audience and according to approved
MSF profile
Create events or associate with existing external events in India with the focus on
MSF’s medical humanitarian work
Collaborate and coordinate with MSF Operations, Access Campaign and other MSF
Branch office departments (Fundraising, HR) for developing and implementing
brand awareness campaigns and events.
2. Campaign Management and production of communication materials
a) Strategy and planning:
 Develop Brand campaign strategies and activity plans
 Coordinate with key stakeholders (Fundraising and HR departments,
Operations, Access Campaign, etc.) the implementation, tracking, measurement
and analysis of online and offline awareness campaigns, on time and within
budget
 Brief external agencies including creative, digital, media planning and monitor
deliverables against campaign brief
b) Content
 Conceptualize a range of promotional printed and online materials including
annual reports, adverts, online tools, promotional flyers, videos, photo story, etc.
and supervise the production.
 Deliver campaign activity presentations and regular results presentations
internally
3. Event management:
a) Strategy and planning:
 Develop a 3 years public events strategy and yearly action plans identifying
possible city or national events, which may benefit MSF’s mission or create in
house events (In collaboration with the fundraising department)
 For each event (creation in house or association to external events), develop an
action plan with marketing, outreach, operations and media deliverables, along
with a timeline and within budget.
b) Content, Marketing, Social Media, Outreach
 Supervise the creation of content for events: online communications tools,
publications with Web Officer, Content Officer, Press Officer, as well as
consultants (photographers, graphic designers, printers, translators, or
suppliers), all in accordance with MSF India’s editorial, style and ethical
guidelines.
 Ensures timely production of marketing, publicity, and presentation materials
 Reviews the quality of final print or electronic content before release with the
Head of Communications.
 Creates briefings, speaker’s notes, presentations, as necessary
 Maps general and targeted outreach prior to events.
c) Event Management
 Prioritizes, tracks, handles, and maintains records and budgets of projects.
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Evaluates and reports on progress toward stated goals and objectives, and
effectiveness of communications outreach efforts.
d) Other
 May debrief selected returning field volunteers to familiarize them with the work
of the department and the campaign and public events, in particular.
4. Quality Control and Maintenance
Safeguards that all campaigns and event content messages and activities are in line
with the MSF India communication and media strategies and safeguards the MSF
graphic guideline and the quality of the content.
5. Management and Departmental Administration
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Attends regularly scheduled departmental meetings to share information, brainstorm
solutions, and coordinate priorities.
Participates in planning and implementation of MSF-India’s communications
strategies, policies and procedures.
Attends regularly scheduled staff meetings, in-office presentations, and several
annual office-wide debates to participate in information sharing across all
departments and stay informed on important MSF topics so as to be able to
contribute to the organization’s ongoing development.
Supervises and sets clear attainable objectives for the Communication assistant,
the Event Officer and intern/volunteers. Provides ongoing feedback in a context of
mutual respect. Evaluates their job performance in accordance with established
MSF procedures.
Hire team members when required
REQUIREMENTS
Qualifications
 Essential - Post Graduate degree in Mass Communication/Advertising/Marketing or
equivalent field from a reputed institute.
Work experience:
 Minimum 5-6 years’ experience developing awareness campaigns and events,
preferably with an INGO.
ESSENTIAL SKILLS
 Managing multi online and offline campaigns simultaneously
 Advertising, digital and SEM marketing knowledge and experience
 Experience in conceptualizing, creating, and managing events
 Ability to work independently, move projects from conceptual stages to
launch/implementation.
 Experience in creating marketing collateral and working with graphic designers,
videographers, film makers, photographers and printers
 Excellent writing, editing, and proofreading skills
 Strong interpersonal skills, creative, proactive, and flexible personality
 Ability to handle a large volume of work under pressure and with deadlines.
 Outstanding proven time management and organizational skills, including the ability
to prioritize ongoing vs. immediate needs appropriately.
 Willing and able to be work on irregular days and hours.
 Willingness to travel within and outside India.
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Excellent judgment and diplomacy.
Able to integrate into a multicultural team and cooperate with co-workers.
Genuine interest in and commitment to the humanitarian principles of MSF.
Competencies
 Commitment to MSF Principles
 Analytical Thinking
 Strategic Vision
 People Management and Development
APPLY & MORE INFORMATION
Please clearly state in ‘subject’ of email which position you are applying for and the source
from where you saw the job profile. Please send your CV and cover letter (combined in one
word file) to: hr.support.india@new-delhi.msf.org
Last application date: 18th August, 2015
IMPORTANT REMARK:
Candidates from non-Indian origin applying for this position should have the valid legal
working permit.
END
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