PHILLIP DAVIDSON
PROFESSIONAL EXPERIENCE SUMMARY
Expertise in research methods, both quantitative and qualitative, with significant publishing in areas of Delphi technique,
Aggression and Bullying, Social Networking, Cyber-Security and Cyber-Threats, Organizational Leadership, Healthcare
Systems, and Value Mapping.
IT/IS Expertise: Foundations of Information Systems Management, Organizational Theory and Design,
Management Philosophies, Knowledge Worker Information Systems, Organizational Information Systems
Management, Partnership and Industry Information Systems, Global Information Systems Management, and Information
Systems Management Architecture. Primary focus outside of teaching is on global and transnational organizations, specifically
those with challenging virtual team development and organizational leadership issues.
Change Management, Organizational Change, and Leadership Expertise: Working with educators and senior
leadership in the fields of educational, information technology, and healthcare institutions in both the United States and
globally for the last 20+ years. Focused on close alignment with both key stakeholders and indirect stakeholders. Extensive
work in research, publishing, and the presentation of research related to leadership and change within the fields mentioned.
Excellent communication skills working both as an internal and external consultant in change management and organizational
development.
Healthcare Expertise: Globalization of Healthcare (National Healthcare Systems), Risk Management, and
Executive Decision Systems. Primary focus outside of teaching is on large information systems implementation (EHR/EMR),
Clinical Data Repositories, Leadership and Performance Dashboards, and Positive Patient Identification (PPI) systems for
prevention of medication administration errors.
Management and Leadership Expertise: Dynamics of Group and Team Leadership, the Impact of Technology on
Organizations, Emerging Managerial Practices, Organizational Diagnosis and Intervention, Contemporary Systems
Management, and Architecture of Leadership.
EDUCATIONAL BACKGROUND
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Ph.D. Human and Organizational Systems, The Fielding Graduate Institute, Santa Barbara, CA
MS Industrial and Organizational Psychology, University of Phoenix, Phoenix, AZ
MA Organizational Development, The Fielding Graduate Institute, Santa Barbara, CA
MPA Health Care and Organizational Change, California State University, Hayward, CA
BA Biology (Pre-med),
Occidental College, Los Angeles, CA
EDUCATOR
DOCTORAL ACADEMIC FACULTY
University of Phoenix (UOPX),
2006 – Present Date
School of Advanced Studies, Phoenix, AZ
Professional Summary
• A large part of my work involves researching topics in healthcare, information systems, and behavioral biology with the
purpose of publication or presenting in peer-reviewed venues (at least twice a year)
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I Mentor doctoral students through completion of their dissertations (over 40 successful since 2005), both as a dissertation
chair and committee member.
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My Expertise includes both quantitative and qualitative research areas. I enjoy statistics, but also see the value in a wide
variety of other research tools, the most recent including extensive work with the Delphi Technique and Q-Methodology.
Phenomenology is a popular research design with students, and I am comfortable guiding students through that process
and using software such as nVivo, QDA Miner, and Wordstat.
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Provide guidance as a member of the University-wide Academic Cabinet, which involves all university leadership.
Instruct doctoral students online in the areas of Leadership and Management, Healthcare programs (national healthcare
systems, risk management, executive decision systems), and Information Technology and Systems (focus on globalization)
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Work with doctoral students during on-ground residencies, which are focused learning opportunities, which each student
attends yearly.
ASSOCIATE FACULTY (On-ground and Online)
Associate Faculty, University of Phoenix
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Instruct in classes in research, business, technology, and project management as well as public administration.
Worked with the Dean’s office to provide direction for the information systems and technology program at the doctoral
level.
Worked with Instructional Design and Development to create the Doctor of Management in Organizational Leadership,
Information Systems and Technology program.
ADJUNCT FACULTY
Diablo Valley College, Pleasanton, CA.
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1998 – 2006
1988 - 1997
Developed curriculum for business classes, primarily focused on computer technologies.
Worked with administration of business department to coordinate curriculum between faculty members.
Collaborated with other faculty to design curriculum for all of business department.
BUSINESS BACKGROUND
CONSULTANT AND PROJECT MANAGER
OD and I/O CONSULTANT
Georgia and San Ramon, California
6/1999 to Present Dallas,
Professional Summary
Working as an organizational psychologist and OD consultant, my primary focus has been in improving the
implementation process by helping clients understand underlying processes as well as providing creative ways to remove
resistance to required change.
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Strong leadership, vision, and communication skills with implementation teams, collocated and virtual.
Organizational change and overall performance improvement commonly focused on the effects of information technology
changes within the organization.
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Working in healthcare, focusing on Electronic Healthcare Records (EHR)/Electronic Medical Records (EMR),
implementation. Also focused on implementation of positive patient identification systems to be used in medication
administration systems to prevent medication administration errors.
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Strong leadership, vision, and communication skills with implementation teams, collocated and virtual.
Organizational change and overall performance improvement primarily at the transnational and global levels, commonly
focused on the effects of information technology changes within the organization.
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Experienced with laboratory, pharmacy, radiology, and anatomical pathology implementations, as well as data repositories,
data mining, and electronic healthcare/medical record (EHR/EMR).
PROJECT MANAGER
7/2002 - 12/2004
Bridge Medical, Inc. Solana Beach, CA
Professional Summary
• Managed the implementation of Bridge MedPoint Medication Administration and Transfusion/Specimen software.
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Provided analysis for organization changes within client pharmacy, nursing, and IT.
Provided the organizational change processes to affect the needed changes.
Modified and directed project plans to deal with varied hardware, software, interface, and wireless solutions.
Managed the implementation activities of multiple teams in multiple locations
Worked with and facilitated processes of pharmacy, nursing, and Information Services groups in multiple locations.
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Created a fast-track implementation methodology
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Liaison with multiple vendor partners.
PROJECT LEAD
5/1993 - 6/1999
Kaiser Permanente Medical Group, Oakland, CA
Responsible for the design, implementation, and integration of a variety of healthcare information systems for this national
HMO. Work required leadership of a management staff of 36, plus the management of a complex IT infrastructure. Project
completed on time and under budget.
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Develop project plan to convert the Northern California Region of Kaiser Permanente (KPNCR) to an electronic
healthcare system.
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Develop the medical and information technology teams to implement the change from paper-driven to electronic systems.
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Create the change model in involve all stakeholders
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Complete the integration of 17 hospitals and 28 medical office buildings in 36 months.
of user acceptance testing
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Direct the development of training programs for all stakeholders.
Report to the board of directors on a regular basis regarding progress and issues.
Direct the development of methodologies in include patient records of patients seen at non-Kaiser hospitals.
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MANAGER, TRAINING AND DEVELOPMENT
Kaiser Permanente Medical Group, Oakland, CA
Direct the development
1991 - 1993
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Created and developed a “Train the Trainer” program for 10,000 employees and medical staff in 17 hospitals and 26
MOB's.
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Developed adult-learning models for training programs with healthcare IT organization and developed collaborative team
projects between IT and healthcare end-users.
PUBLISHER/EDITOR
Davidson, P. L. [Editor] (1999). Healthcare Information Systems. Boca Raton, FL: CRC Press/Auerbach
San Ramon Valley News -- San Ramon, CA
1981 - 1992: Publisher
The San Ramon Valley News was a biweekly newspaper focused on issues of the San Ramon Valley and the San Francisco Bay
Area.
Diagnostic Imaging -- Miller Freeman Publications, San Francisco, CA. 1977 1981: Managing Editor
This monthly peer-reviewed journal focused on non-invasive imaging techniques and procedures under consideration by the
medical community. The publication dealt with political, technical, and ethical issues.
Clinical Consumer Report -- American Clinical Consumer Institute, Santa Ana, CA 1972 1976: Publisher/Managing Editor
This was an international monthly magazine providing comparative clinical data on products to the healthcare industry -including manufacturing techniques.
PUBLICATIONS AND PRESENTATIONS
Davidson, P. L. (2014). Student perspectives of future online faculty competencies: A qualitative descriptive study. Paper
presented at the Intellectbase International Consortium Academic Conference, October 16-18, 2014. Atlanta, GA.
Davidson, P., & Hasledalen, K. (2014). Cyber threats to online education: A Delphi study. Proceedings of the 2nd
International Conference on Management, Leadership and Governance, Babson College, Wellesley, MA.
Davidson, P. L. (2013). The Delphi technique in doctoral research: Considerations and rationale. Review of Higher Education
and Self-Learning, 6(22), 53-65.
Davidson, P. L. (2013). The Delphi technique in doctoral research: Considerations and rationale. Paper presented at the
Intellectbase International
Consortium Academic Conference, Atlanta, GA. October 17-19, 2013.
Davidson, P. L. (2011). Relational aggression: A precursor to workplace bullying? Journal of Knowledge and Human Resource
Management, 3(5), 47-63.
Davidson, P. L. (2011). Epilogue. Journal of Leadership Studies, 4(4), 68. doi: 10.1002/jls.20198
Davidson, P. L. (2011, February 14). Scholarly research networks: Evolving or overwhelming today’s scholars? Retrieved from
http://www.phoenix.edu/colleges_divisions/doctoral/articles/2011/02/scholarly-researchnetworks-evolving-oroverwhelming-todays-scholars.html
Davidson, P. L. (2011, January 19). Softer skills are key to success—even in technology. Retrieved from
http://www.phoenix.edu/profiles/faculty/phillip-davidson/articles/softer-skills-are-key-to-success-even-intechnology.html
Davidson, P. L. (2007). Lead wolf's perspective on leadership. Journal of Leadership Studies, 1(1), 51-54.
Davidson, P. L. (2007). A working leadership model for rapid response in organizations facing complex, dynamical,
discontinuous change. Paper presented at the 3rd European Conference on IT Management, Leadership, and Governance,
University of Winchester, Herts, UK.
Davidson, P. L., Ed. (2000). Healthcare information systems. London, Auerbach/CRC Press.
Davidson, P. L. (1999). A complex multilocation enterprise: Issues and possible solutions. Healthcare Information Systems. P.
L. Davidson. Boca Raton, CRC Press/Auerbach: 85-96.
Davidson, P. L., Ed. (1999). Healthcare information systems. Best Practices. Boca Raton, CRC Press/Auerbach.
Davidson, P. L. (1999). Healthcare versus information technology. Healthcare Information Systems. P. L. Davidson. Boca
Raton, CRC Press/Auerbach: 361-378.
Davidson, P. L. (1999). Value mapping: Improving human and organizational performance. 1999 International Performance
Improvement Conference & Exposition, Long Beach, CA, International Society for Performance Improvement.
Davidson, P. L. (1999). Shifting values in information technologies. Fifth World Conference on Human Choice and
Computers: Computers and Networks in the Age of Globalization, Geneva, Switzerland, University of Lausanne.
Davidson, P. L. (1998). A five-year study of the dynamics of system implementation. Third Informs Conference on
Information Systems and Technology, Montreal, Canada, Institute for Operations Research and the Management Sciences.
Davidson, P. L. (1998). A values-based model of parametric organizational destochastization. INFORMS, Montreal, Canada,
Institute for Operations Research and Management Sciences.
Davidson, P. L. (1997). A theoretical values-based model
For parametric organizational destochastization. Human and Organizational Development. Santa Barbara, The Fielding
Institute: 238.
Davidson, P. L. (1997). Values don't change: So now what? Society for Research in Adult Development, Boston, CA, SRAD.
Davidson, P. (1995). The world's largest system and its many masters. Fifth International Conference on Medical Informatics,
Washington, D.C., American Medical Informatics Association.
Davidson, P. L., and G. F. Pawlick (1996). Implementing complex network laboratory information systems in a health
maintenance organization. Clinical Laboratory Management Review 10(5), 555-559.
Conrad, K., Davidson, P., Molina-Ray, C., Preiss, A., Shambaugh, B., & Wing, L. S. (2010, Fall). The leadership challenges of
the paradigm shift in global healthcare. In King, D, & Dyer, K (Eds.), International Handbook of
Academic Research and Teaching: Vol. 12. (pp. 199-210), LaVergne, TN: Intellectbase International Consortium.
Conrad, K., Davidson, P., Molina-Ray, C., Preiss, A., Shambaugh, B., & Wing, L. S. (2010). The leadership challenges of the
paradigm shift in global healthcare. Paper presented at the Intellectbase International Consortium Academic Conference:
Intellectual Perspectives & Multi-Disciplinary Foundations, Atlanta, GA.