Toledo Museum of Art
Manager, Human Resources
Since our founding in 1901, the Toledo Museum of Art has earned a global reputation for the quality
of our collection, our innovative and extensive education programs, and our architecturally
significant campus.
More than 30,000 works of art represent American and European painting, the history of art in
glass, ancient Greek, Roman, and Egyptian works, Asian and African art, medieval art, sculpture,
decorative arts, graphic arts, and modern and contemporary art.
To accommodate the ever growing collection and demand for art education, the Museum campus
has grown exponentially since its founding. From its humble first exhibition space in two rented
rooms, the Museum has grown to cover approximately 36 acres with six buildings.
Thanks to the benevolence of its founders, as well as the continued support of its members, the
Toledo Museum of Art remains a privately-endowed, non-profit institution and opens its collection
to the public—free of charge—six days a week, 309 days a year. We are closed on Mondays and
major holidays.
SUMMARY
The HR Manager position provides a full range of HR Generalist support to leadership and
employees at the Museum. This is an exciting and dynamic environment, where the candidate will
provide strategic and tactical human resources counsel and solutions in a truly innovative cultural
institution.
The incumbent will proactively identify opportunities to drive effective HR solutions across the
departments, build leadership, deepen workforce capability and anchor positive employee relations
practices. This position will be expected to conduct a wide range of HR services including talent
selection, coaching and consulting to managers and employees in conflict resolution, talent planning
and development, policy implementation and interpretation, and benefit programs.
KEY ACCOUNTABILITIES
Key responsibilities include, but are not limited to, the following:
 Actively partners with managers, staff and bargaining unit representatives to address a variety
of workplace issues in a strategic way that provides tangible value to the Museum. Consults to
provide effective and positive employee relations management.
 Implements effective performance management systems to create and sustain a high
performance workforce. Ensures that a strong leadership and coaching culture cascades
through the Museum.
 Leads talent acquisition and development activities to build organizational capability, supporting
a high performance culture.
 Supports managers in forecasting and planning their talent pipeline requirements, aligning with
their department strategy.
 Proactively works to build internal talent and future leaders by assisting managers in providing
employees with development opportunities; ensure that the current and future workforce needs
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of the Museum are met.
Develops and facilitates HR and organizational development training to management and staff,
assisting them in building department capabilities and the Museum’s strategic objectives.
Works with the HR team to develop, facilitate and communicate a total rewards package.
Manages benefit vendor relations and renewal process.
Responsible for compliance with governmental regulations, such as: Equal Employment
Opportunity (EEO), Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), etc.
Evaluates, develops, and analyzes data to proactively identify opportunities for continuous
improvement and organizational performance.
Uses innovation, HR knowledge and business acumen to identify new opportunities where HR
can add value across the Museum.
Utilizes coaching, consulting and facilitation skills to influence behavior and business decisions
consistent with the Museums strategic objectives and core values.
SPECIALIZED KNOWLEDGE, COMPETENCIES AND ABILITIES
 Bachelor’s Degree
 PHR/SPHR is preferred.
 Minimum of 4 years of relevant experience including talent selection, performance
management, employee relations, benefit administration, compensation administration or
organizational development.
 Advanced knowledge and experience with applicable federal, state and local employment laws
and regulations (for example, Title VII, ADA, ADEA, EEOC).
 Proficiency in MS office with advance working knowledge of Excel and HR Information Systems.
 Requires excellent interpersonal skills with the ability to handle confidential information and
sensitive situations with diplomacy and interact effectively with all levels of staff and visitors.
 Shows initiative and leads by example, with careful adherence to all policies and procedures; has
willingness to identify and tactfully address violations of established policies and procedures.
WORK ENVIRONMENT
Position requires the ability operate a computer and other office equipment such as copy machine,
printer and phone system; the person in this position frequently attends campaign and development
events inside and outside of TMA, with non-standard works hours, including evenings and weekends
with occasional overnight travel.
TO APPLY
To apply email your resume and cover letter (in an uncompressed format) to jobs@toledomuseum.org
The Toledo Museum of Art provides equal opportunity for employment and promotion to all qualified
employees and applicants. No person shall be discriminated against in employment on the basis of race,
color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status
or any other status or condition protected by applicable federal or state statutes. The Museum is
committed to maintaining an environment in which all employees are treated equitably and given the
opportunity to achieve their full potential in the workplace.