Job Title: Business Systems Consultant 5
Locations: St. Louis-MO, Frederick-MD
About Wells Fargo & Company
Wells Fargo & Company is a diversified financial services company providing banking, insurance, investments, mortgage, and consumer
and commercial finance through more than 9,000 stores and more than 12,000 ATMs and the Internet (wellsfargo.com) across North
America and internationally.
We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our
customers’ financial needs and helping them succeed financially. One in three households in America does business with Wells Fargo.
Wells Fargo has $1.4 trillion in assets and more than 275,000 team members in more than 35 countries across our 80+ businesses.
About Technology and Operations Group
The Technology and Operations Group (TOG) is here to make it easy, safe, and secure for our customers to do business with Wells
Fargo — whether they’re in a store, online, on the phone, at an ATM, or on a mobile device. In partnership with Wells Fargo lines of
business, we bring our customers products and services that make banking simple. We impact customers directly through availability
and security, as well as indirectly through our business partners who deliver value-added products and services. We have more than
23,000 team members in all 50 states dedicated to providing cutting-edge technology and operational support. This allows us to
understand our customers’ financial needs, and then offer them products and solutions to help satisfy those needs so they can succeed
financially. Learn more at wellsfargojobs.com/tog.
Job Description
The Enterprise Data & Analytics (EDA) group is looking for a Business Systems consultant to act as a liaison between client area and
technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with
automated systems. Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost
effective and meet business requirements. Works with user groups to provide training, resolve questions, assess user needs, and
recommend changes. Prepares specifications for system changes. Recommends and initiates systems testing. Acts as an internal
consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical
processes for greater efficiencies. Provides direction and guidance to less experienced staff.
Responsibilities specific to the Capital Markets Operational Data Store (CMODS) group:
Participate in efforts to build out effective on-platform operational and analytical solutions for the Capitals Markets Finance Accounting
Controls and Analytics (CMFACA) business users.
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Participate in business requirement reviews
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Provide key analytical and technical expertise in identification, evaluation and development of technology solutions that meet
business requirements
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Identify and document high level and detailed project deliverables for medium to complex projects, including business
requirements, functional specification (design), data mapping, metadata, view definition (including SQL) to meet data needs for analytic
users
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Develop project cost estimates based on business requirements
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Provide support as needed to designers and developers as they create solutions based on requirements and functional
specifications
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Participate in project meetings and various coordination activities
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Support customer relations in tracking issues and analysis in resolving problems and communications
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Research and evaluate alternative business solutions
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Partner with the business partner, IT, QA, and other groups in Enterprise Data and Analytic, as appropriate, throughout the
analysis, design, development, testing, and implementation process
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Work with testing team to assist in determining the most appropriate source to validate against
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Maintain and ensure that Metadata and internal documentation is updated as a result of project implementations and business
and data analysis
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Document and coordinate the change control process
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Ensure role related tasks are appropriately defined on project plan
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Provide user support as needed, including communication on changes to environment and data integrity anomalies and issues
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Support Data Quality research efforts as needed
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Follow established internal processes and adhere to SDLC policies
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Analyze and resolve production defects, monitor the production schedule, and participate in the resolution of issues as they
come through the CDTS process
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Manage Service Level Agreements (SLA) and Operating Level Agreements (OLA). Provide concise, clear and organized
documentation to users
Basic Qualifications
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7+ years of experience in business systems analysis and/or design.
Minimum Qualifications
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Excellent communication (verbal, written and visual) skills are required for interactions with both business end-users
and technology resources. This job requires the translation of complex business processes into automated technical
solutions. Conversely, highly technical information must be presented to business users in an
understandable/conceptual format.
Strong problem-solving skills, demonstrates the ability to research options to identify the best solution. This individual
should be a self-starter capable of learning new skills easily.
Proficiency as an internal consultant working with technology and business groups
Presentation development (using various software packages) to share information among both business end-users and
technology resources
Understanding of Application Lifecycle Development
Excellent knowledge of Microsoft Word, Excel, Access, PowerPoint, Outlook, and LiveMeeting software products
Ability to schedule, facilitate and document meetings with excellent negotiation, conflict management and meeting
management skills
Exceptional organizational skills with proven ability to manage multiple work assignments based on established
priorities
Writing SQL queries
Mortgage and investment industry experience
Source to Target Data Mapping
Understanding program logic concepts for pseudo Code
Preferred Qualifications
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UNIX knowledge
Sharepoint Development
CDTS (ClearQuest Defect Tracking System) knowledge
PAC 2000 knowledge for Problem tickets and CR tracking
Teradata SQL Assistant knowledge
Flexibility and adaptability in a changing environment
Strong analytic skills
Experience with waterfall and agile methodologies
Apply Today
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Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.