Morning
(8:00 – 8:10)
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Check clinic floor schedule for the day. Scan through bookings and communicate with front desk
for any changes. (i.e. floaters, dispense, salon cord., student services, client bookings, redo’s)
Retrieve laptop from educator’s office and setup workstation.
Scan clinic floor and dispense for sanitation.
Attend teacher morning huddle and provide or collect any information regarding clinic floor.
(8:30 – 8:45)
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Huddle with cosi clinic floor teachers if needed.
Make sure all teachers are in correct zones
Make sure teachers have students setting up stations and doing morning sanitations.
Connect with salon coordinator of the day
Connect with assigned dispense students
Have all students check their schedules of the day
Take attendance with zone educators and deliver to front desk by 8:45.
8:45 all zones huddle (10 mins. max.)
(9:00-11:20)
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Communicate with salon coordinator and front desk on making sure all guests are handled
accordingly.
Overview teachers and make sure all guest services and education needs are being met.
Handle any disgruntled guests that are upset with their services, students, or educators.
Handle any disgruntled student situations that has escalated beyond their zone educator.
Make sure all educators have assignments for students who do not have guests. (see weekly
strategy binder)
Overview all services on clinic floor.
Make sure educators are stepping in on any services when necessary.
Step in on any services when necessary (i.e. consultations, technical aspects,
Have salon coordinator connect with all educators about any schedule adjustments.
Check schedule constantly and make sure it correlates with clinic floor.
Take lunch no later than 11:30. Connect with all teachers and their zones and assign teachers
lunch times in a rotation basis. (i.e 12:00,12:15,12:20)
Evening
(12:00-1:00)
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Connect with all teachers and zones, making sure all services are running according to schedule
Have all teachers rotate lunch
Make any adjustments to schedule if needed
Overview all students running over lunch. If there are a number of students running over, hold a
teacher from going to lunch until there is a better time.
(1:00-4:00)
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Communicate with salon coordinator and front desk on making sure all guests are handled
accordingly.
Overview teachers and make sure all guest services and education needs are being met.
Handle any disgruntled guests that are upset with their services, students, or educators.
Handle any disgruntled student situations that has escalated beyond their zone educator.
Overview all services on clinic floor
Make sure all educators have assignments for students who do not have guests (see weekly
strategy binder)
Step in on any services when necessary (i.e. consultations, technical aspects,)
Make sure teachers are stepping in on services when necessary
Make sure teachers are consistently rotating throughout zone.
Have salon coordinator connect with all educators about any schedule adjustments.
Check schedule constantly and make sure it correlates with clinic floor.
Constantly check all service procedures to make sure they will be done by closing time. Connect
with teachers when needed.
(4:30-4:45)
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Make sure all zones are doing their assigned evening sanitations
Have salon coordinator brings computer to educator’s office
Have all zones do their timesheets and grade sheets
Check schedule for next day and/or the week to prepare
(4:45-5:00)
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Have teachers do an end of the day huddle if possible
Have all teachers check their zones as students clock out
Teachers cannot clock out for the day until their zones are cleared and sanitized