The University of Jordan
Faculty of Management and Finance – Department of Business Management
Course Name:Organizational Behavior
Course Code: 5201202
Course Credit: 3 hours
Pre-requisite: 5201101
Lecture Timetable: Sunday Tuesday Thursday 12:00 – 1:00 Class room: 221
Faculty: Faculty of Management and Finance
Department: Department of Business
Management
Instructor Name:Yasar Awad Shatnawi
Office Number: 379
Office Hours: Sunday Tuesday Thursday 9:00–10:00
Monday Wednesday 10:00 – 11:00
E-mail: yas.shatnawi@ju.edu.jo
Course Description:
This course focuses on introducing Behavioral Science concepts as applied to business and
industry. Focus will be on examining factors influencing the Behavior of organizational members.
The following dimensions will be covered: The individual dimension: perception and personality. The
group dimension: formal and informal groups. The organizational dimension: organizational
structure, technology, and leadership. Finally, environmental issues will also be examined.
Course Objectives:
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General Objectives:The organizational behavior course provides a deeper knowledge of
organizational behavior’s, it makes sense of the organizational behavior importance, it
provides the conceptual tools needed to work more effectively in the workplace and it
addresses a global orientation of organizational behavior Concepts.
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Specific Objectives: After completing this course the student should be able to:
1. Gain a solid understanding of human behavior in the workplace from an individual, group,
and organizational perspective.
2. Obtain frameworks and tools to effectively analyze and approach various organizational
situations.
3. Integrate course materials with their own workplace experiences.
Course Contents:
Chapter One: Introduction to the Field of Organizational Behavior (One week)
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The Field of Organizational Behavior
Perspectives of Organizational Effectiveness
Types of Organizational Behavior
Contemporary Challenges for Organizations
Anchor of Organizational Behavior Knowledge
Chapter Two: Organizational Behavior, Personality and Values (Two weeks)
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MARS Model for Individual Behavior and Performance
Personality in Organizations
Self-Concept the “I” in Organizational Behavior
Values in Workplace
Values Across Cultures
Ethics Values and Behavior
Chapter Three: Perception and Learning in Organizations(Two weeks)
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The Perceptual Process
Social Identity and Stereotyping
Attribution Theory
Self-Fulfilling Prophecy
Other Perceptual Errors
Improving Perceptions
Learning in Organizations
From Individual to Organizational Learning
Chapter Four: Workplace Emotions, Attitudes and Stress (One week)
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Emotions at Workplace
Managing Emotions at Workplace
Emotional Intelligence
Job Satisfaction
Organizational Commitment
Work-Related Stress and its Management
Chapter Five: Foundations of Employee Motivation (One week)
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Employees Engagement
Employees Drivers and Needs
Expectancy Theory of Motivation
Goal Setting and Feedback
Organizational Justice
Chapter Six: Applied Performance Practices (Two weeks)
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The Meaning of Money in the Workplace
Financial Reward Practices
Job Design Practices
Empowerment Practices
Self-Leadership Practices
Chapter Eight: Team Dynamics (One week)
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Team and Informal Groups
Advantages and Disadvantages of Teams
A Model of Team Effectiveness
Team Design Elements
Team Process
Chapter Nine: Communicating in Teams and Organizations (Two weeks)
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The Importance of Communication
A Model of Communication
Communication Channels
Chapter Twelve: Leadership in Organizational Settings (One week)
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What is Leadership?
Competency Perspective of Leadership
Perspective Behavior of Leadership
Contingency Perspective of Leadership
Transformation Perspective of Leadership
Chapter Thirteen: Organizational Structure (One week)
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Division of Labour and Coordination
Elements of Organizational Structure
Forms of Departmentalization
Contingencies of Organizational Design
Chapter Fourteen: Organizational Culture (One week)
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Elements of Organizational Culture
Merging Organizational Cultures
Changing and Strengthen Organizational Culture
Organizational Socialization
Assessment Methods:
12345-
Evaluation Tool
Mid-term Examination
Participation
Homework
Short Exam
Final Examination
Grading %
30%
5%
10%
5%
50%
Date
During the semester
During the semester
During the semester
During the semester
Determined by the University
Main Textbook:
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McShane, S., L. and Von Glinow, M., A. 2010. Organizational Behavior. 5th edition. New
York: McGraw-Hill
Additional readings:
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Robbins, S., P. and Judge, T., A. 2013. Organizational Behavior. 15th edition. New York:
McGraw-Hill.
Course Policies:
Attendance
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Students are expected to attend class. Students may not receive credit for a course if they do
not attend 85 % of the class meetings
Academic Honesty:
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All the assignments and work submitted by the student should be his or her own.
All actions of academic dishonesty including cheating, plagiarism or helping other students in
such actions will be deal with strictly according to the university regulations.
Assessments Methods:
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All students are expected to attend all exams. Student cannot retake the exam without an
excuse within three days of the exam date and the instructor has the right to accept or refuse
it according to the university rules.
All students must submit home works on time otherwise the instructor will not accept it.