KFSA
Job Description
JOB TITLE:
DEPARTMENT:
REPORTS TO:
FLSA STATUS:
PREPARED BY:
PREPARED DATE:
Field Service Representative
Risk Management
Director of Risk Management
Exempt
KFSA Director of Risk Management
October 2015
SUMMARY
The goal of the Risk Management Department is to assist accounts with their safety
and compliance programs. These include: communicating with customers, creating safety
policies and procedures, providing training, and inspecting facilities for safety &
compliance deficiencies. Critical to this position is the ability of the employee to work with
customers, insurance company personnel, KFSA staff, and outside agency personnel. This
would include the ability to work effectively to identify and solve problems, develop
programs, and communicate recommendations whenever necessary. Supporting the
insurance department is also a top priority.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be
assigned.
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Substantial traveling is required and the employee will be willing to travel at the
discretion of management.
Ability to develop ideas, concepts, and programs that will enhance the programs of
our customers.
Actively participate in continuing education on topics pertinent to the job.
Ability to be a self-starter with limited oversight over day to day activities.
Ability to communicate effectively with line employees, managers, and senior
management. This includes both verbal and written communication.
Able and willing to use a computer effectively
o Including but not limited to Microsoft Word, Excel, PowerPoint, and Outlook
Ability to learn and grasp new technological tools such as iPads, tablets, smart
phones, etc.
Ability to quickly pickup newer technologies and continually look for ways to utilize
and embrace technology in the scope of the job duties.
Ability to speak in front of groups, both large and small, and make presentations
Possess the mechanical aptitude to understand and recommend improvements on
each facility. This includes vehicles, ammonia plants, grain facilities, fuel storage,
agricultural chemical facilities, manufacturing, etc.
Ability to research, comprehend and explain government rules and regulations.
Investigate accidents and recommend corrective action.
Inspect customer facilities.
Evaluate as well as assisting to prioritize risk management issues.
Hold effective safety meetings for customers as needed.
Ability to keep sensitive information confidential.
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Responsible for facilitating numerous training sessions with clients throughout
insurance trade territory.
SUPERVISORY RESPONSIBILITIES
This position possesses no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of
knowledge, skill, and/or ability required. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s degree from a four-year college or university; or two to four years related
experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents in English such as safety rules, operating
and maintenance instructions, and procedure manuals. Ability to write routine reports and
correspondence. Ability to speak effectively before groups of customers or employees of
organization. The individual must also possess good written communication skills.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole
numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and
to draw and interpret bar graphs.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or
diagram form and deal with several abstract and concrete variables.
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, and Outlook. Willingness and ability to learn
and embrace other computer programs & technology as necessary.
CERTIFICATES, LICENSES, REGISTRATIONS
Current valid driver’s license and ability to drive and meet legal and insurance
requirements. Must also possess a professional designation or the ability to obtain a
designation such as an OHST, CHMM, CSP, CIH, etc.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is regularly required to stand;
walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and
taste or smell. The employee is frequently required to climb or balance and stoop, kneel,
crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds,
frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50
pounds. Specific vision abilities required by this job include close vision, distance vision,
color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is regularly exposed to moving
mechanical parts; fumes or airborne particles; outside weather conditions; and risk of
electrical shock. The employee is frequently exposed to wet and/or humid conditions; high
precarious places; toxic or caustic chemicals; explosives; vibration; and cramped spaces.
The employee is occasionally exposed to extreme heat and risk of radiation. The noise level
in the work environment is usually moderate.
DISCLAIMER
This Job Description indicates the general nature and level of work expected. It is not
designed to cover every activity, duty or responsibility required of the employee. This job
description in no way alters “employment-at-will” and is not a guarantee of employment
now or in the future. I agree that I can perform the job as stated above and am able to work
in these conditions.
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