ROYAL BOROUGH OF KINGSTON UPON THAMES
ROLE PROFILE
Service Area:
Property
Job Title:
Contracts Manager
Indicative
Grade: J
Post Number:
RELATIONSHIPS
1
RESPONSIBLE TO:
 Service Manager – Strategic
Assets
2 MANAGEMENT RESPONSIBILITY
FOR:
 Contracts Officer
 Leads and coaches staff as
allocated on a project basis
3
IMPORTANT INTERNAL RELATIONSHIPS
 Group/Service Managers
 Strategic Leadership Team/Directors
 Service Heads and their management teams
 Other Relationship Managers (HR, ICT, etc)
 Elected Members
4
IMPORTANT EXTERNAL RELATIONSHIPS
 All relevant partner organisations and contracted out services providers for
whom and with whom the Council does business including other Local
authorities and other Governmental/ regulatory bodies.
 Representatives of the key government departments, national bodies and
network groups
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MAIN PURPOSE OF JOB
The Royal Borough of Kingston’s vision is that it has a national reputation as one of the
very best places to live and work. The post holder will have a major contribution to
make to the delivery of that vision and the Council’s strategic priorities by providing
effective management of the Council’s contract commissioning and monitoring function
in relation to construction, property professional services, utilities and facilities
management (property contracts).
Prepared by: ……………………………Agreed by: ……………………………….
Signature Date: .................................. Signature Date: ………………………….
MAIN RESPONSIBILITIES/DUTIES OF JOB
Strategy & Leadership
 Contributes to the development of policy and strategy and the ongoing
development and improvement of the overall Service area
Communications
 Encourages and actively engages in positive cross-communications and team
working
 Communicate clearly and appropriately with colleagues
 Provide advice on all aspects of the service
 Seeks, listens to and responds to the views and ideas of staff and customers
 Ensure communication and the sharing of data between internal and external
teams organisations and networks so that more opportunities can be created
and appropriate and timely checks and adjustments made to keep projects and
programmes on track.
Technical/Operational
 Act as the lead officer for all major contract management arrangements for
property contracts and ensures robust and consistent systems are applied.
 Lead on the development and implementation of contract monitoring
arrangements covering all property related contracts and manage the
performance and payments mechanism and reporting of contractor
performance.
 Actively identify areas for improvement in respect of quality and value for money
of existing
 Provide advice and support for the specification, procurement, assessment and
award of major property contracts.
 Ensure that the most appropriate and efficient route is taken to procure goods
and services.
 Lead on the development and implementation of the category management
categories of spend within the service and manage category budgets as part of
this process.
 Negotiate and influence cost setting with suppliers in-line with the agreed
category strategy.. Oversee proportional contract monitoring and ensure robust
governance and compliance based on a risk management approach.
 Develop and implement an effective contract audit and quality assurance
programme
 Monitor and report on safety compliance across the contracts
 Apply contract clauses as relevant and monitor overall contract compliance
against contract terms for property contracts.
 Ensure that the contracts register is maintained and up to date.
 Ensure the currency of the change control system for each contract/partnership
 Ensure the currency of the systems and procedures which underpin effective
management of each partnership and implement policies to govern and
administrate all payments and performance mechanisms.
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Oversee the processing and administering of all contract payment claims (which
will include the scrutiny of invoices, carrying out random work sampling, and
audit on payment claims, in relation to work done) and undertake risk based
monitoring to ensure that payments are correct and on-time.
Support, develop and promote good partnering relationships with external and
internal stakeholders.
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Manage the overall contract governance particularly relating to the financial and
commercial aspects of property contracts.
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Ensure that policy and decisions follow Council Contract Standing Orders,
Financial Regulations and EU and UK law.

Indentify opportunities for business improvement across the organisation
generally and supports the process of change.
Develop and maintain the Council’s procurement and commissioning strategy in
relation to property contracts
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Performance
 Has high performance expectations that are transferred into clear measurable
targets
 Continually monitors performance against targets and communicates this to
others
 Consistently achieves performance targets and celebrates success with team
General
 To demonstrate a commitment to own personal and professional development
and to developing and coaching others
 To champion diversity and equality in all aspects of service delivery and people
management
 Commits to the wellbeing of staff and actively promotes RBK’s Health & Safety
policies
 Any other duties commensurate with the grade of the post, as may be required
from time to time, including attending meetings outside of normal working hours
ROYAL BOROUGH OF KINGSTON UPON THAMES
- an equal opportunities employer
PERSON SPECIFICATION
Job Title: Contracts Manager
Post No:
Grade: J
Essential
Qualifications:
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Experience:
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Ability to:
Relevant professional qualification –
(building related).
Chartered Institute of Purchasing &
Supply (CIPS) – Management of
Supply Chain.
Proven experience of management in a
contract commissioning,
monitoring
and management context
Good understanding of the legal and
regulatory
framework
surrounding
facilities and property management
Strong understanding of the application
of performance management systems
and their application
Thorough understanding of PFI/PPP
partnered arrangements
Understanding of capital and risk
prioritisation techniques
Good
knowledge
of
budget
management and control
Good knowledge of health and safety
practices
Intellectual capacity to demonstrate or
acquire an understanding of the
broader operating context of the
Council
Evidence of ongoing and relevant
professional development
Meets the following criteria as set out in
the One Council Leadership and
Management Framework:
Desirable
Leading People
 Understands and builds commitment to
RBK’s strategic direction
 Develops shared plans and goals
inspires others to achieve them
 Develops a strong sense of cohesion
and team spirit
 Provides
regular
coaching
and
feedback to others
 Creates a working culture that is open
and responsive to change
Delivering Services
 Understands the key influences on the
council and how these relate to the
service area
 Recognises financial pressures and the
need to provide value for money and
maximise return on investment
 Promotes good corporate governance
throughout
RBK’s
activities
and
partnerships
 Identifies and is responsive to customer
needs, working with them to provide
innovative solutions
 Commissions services using the One
Council Commissioning approach
 Understands the links and relationships
between RBK directorates and services
 Actively participates in cross-functional
networks and groups
 Consistently displays commitment to a
‘One Council’ way of working
 Builds strong working relationships
across the Council and with partner
organisations and suppliers
 Recognises the role that technology
plays in improving the service
 Manages projects effectively within best
practice methodologies
 Displays risk awareness and commits
to
essential
standards
of
risk
management
Personal Effectiveness
 Uses a range of communication styles
to influence others
 Delivers professional and persuasive
presentations to large internal and
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Other
Requirements:
external groups
Prepares
high
quality
written
communication and reports
Applies skilful negotiation techniques to
achieve win-win outcomes
Demonstrates a high level of personal
drive and energy that sets an example to
others
Demonstrates a determination to
achieve challenging targets
Displays a commitment to own personal
development and learning
Actively promotes a culture that values
equality and diversity
Is flexible and adaptable to changing
goals and circumstances
Anticipates and responds proactively to
organisational change
Continuously looks for ways to improve
services and develop new ways of
working
Demonstrates informed buyer approach
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Has a strong commitment to following
our Six Steps to working as One
Council:
1. Recognise
the
need
to
continually learn and adapt.
2. We
willingly
share
our
knowledge and learning with
others
3. We work collaboratively across
teams, services and partner
organisations
4. Looks for ways of improving
what we do and how we do it
5. We are comfortable with new
technology and modern methods
of working
6. We are determined to make a
difference to the lives of our
customers
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Has a strong commitment to following
our Six Steps to delivering our
Customer Commitment:
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We go out of our way to get it
right first time
 We listen, understand and
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deliver
We respond positively and
politely
We respect each customer as
an individual
We take responsibility for the
customer’s issue or problem
We work as a team to deliver
the solution