Kelly Roman
ILS 504: Reference and Information Resources and Services
Exercise #1
Dr. Sche
Name and location of library:
Wallingford Public Library
200 North Main Street Wallingford, CT
I.
"Ready Reference Collection"
Almanac: Time Almanac Powered by Encyclopedia Britannica. Publication date: 2012
Associations and Organizations: Official Directory of Connecticut Libraries and Media Centers 2013.
Publication date: 2012
Calendars: 2013 Chase's Calendar of Events: The Ultimate Go-to Guide for Special Days, Weeks and
Months. Publication date: 2013
Census Data and Demographics: ProQuest Statistical Abstract of the United States 2013. Publication
date: 2013
Dictionaries: The American Heritage College Dictionary. Publication date: 2007
For Consumers: NADA Official Used Car Guide. Publication date: 2013
Telephone and Address: CT and RI 28th edition 2012 Folio Physician Directory. Publication date: 2012
Time and Weather: The Old Farmer's Almanac 2013. Publication date: 2012
Experts and How-to: Smart Board Interactive Whiteboard Learner Workbook. Publication date: 2006
Grammar: Essentials of English Grammar: A Practical Guide to the Mastery of English. Publication date
1987
Periodical Directories: Gale Directory of Publications and Broadcast Media Vol. 5 149th edition.
Publication date: 2013
Style and Writing Guide: Warriner's English Grammar and Composition: Complete Course. Publication
date: 1977
Unavailable: Biographies, Calculation and Conversion Tools, Encyclopedias (online now), Genealogy,
Geography, News and Current Events, Quotations and Trivia.
II.
"Print Reference Collection"
Encyclopedias: Shally-Jensen, Michael editor-in-Chief, Encyclopedia Americana International Edition,
Scholastic Library Publishing, Inc., 2006. Call Number: R031ENC
Handbooks: Lyman, Taylor editor, Metals Handbook Vol. 1 Properties and Selection of Metals 8th edition,
American Society for Metals, 1961. Call Number: R66gAmv.1
Yearbooks: The Chronicle, Lyman Hall High School Wallingford, CT, 2006. Call Number: R974.67LYMAN
Historical Yearbooks: Famighetti, Robert Managing Editor, Collier's Year Book Covering the Year 1978,
Macmillan Educational Corporation, 1978. Call Number: R030Co
Guide to Literature: Magill, Frank N., Survey of Contemporary Literature: Revised and Enlarged Edition
Vol., Salem Press, 1977. Call Number: R803Magill
Dictionary: VanderBos, Gary R. PhD, APA Dictionary of Psychology, American Psychological Association,
2007. Call Number: R150.3APA
Directories: The Official ABMS Directory of Board Certified Medical Specialists 2011 43rd Edition Vol. 3,
Saunders Elsevier, 2011. Call Number: R610OFF
Indexes: The New York Times Index A Book of Record 1929 January-June Vol. XVII, No1., The New York
Times Company, 1929. Call Number: R071.3Ne
Bibliographies: Baker, William and Womack, Kenneth, Twentieth-century British Book Collectors and
Bibliographers, Gale Research, 1998. Call Number: R928DIC
Almanac: The World Almanac And Book of Facts 2012, World Almanac Books, 2012. Call Number:
R317.3WOR
Atlas: Bisacre, Michael editor, The Illustrated Encyclopedia of the Planet Earth, Exeter Books, 1979. Call
Number: R910
Biographical Dictionary: The Grolier Library of Science Biographies Vol. 1, Grolier Educational, 1997. Call
Number: R509.2GROv.1
Guidebook: Forbes Travel Guide. Coastal Southeast, Forbes Travel Guide, 2010. Call Number:
R917.56FOR
Manual: MitchellRepair Information Company: Transmission Service & Repair Import Vehicles 1999,
Mitchell Repair Information Company, 2000. Call Number: R629.287MIT
Facts: Kane, Joseph Nathan, Anzovin, Steven and Podell, Janet, Famous First Facts Fifth Edition, The
H.W. Wilson Company, 1997. Call Number: R031.02KAN
III.
"Electronic Reference Collection"
Magazine Articles, Newspaper Articles, My Family History, Online Classes, Practice Tests, Language
Instruction, Homework Help, Literary Criticism, Kid Stuff, Great Books To Read, Automobile Info, Info
About People, Historical Info, Science Info, Grants, Sources in Spanish, Job Search Help, Business Info,
Legal Info, Tax Forms, Health Info, Images and Government Info
IV.
"Interview of Reference Librarian"
A. Identified User Groups: Students, teachers, interested adults. Informational Needs: directional,
medical, legal, mechanical, general curiosity
B. Types of reference services provided to users in this library: Out-of-state calls for obituaries,
limited amount of research for family history/genealogy, ready reference services, calendar of
events, downloadable media, homework help services, assistance or instruction in the use of the
library, online search assistance, identifying library materials, basic computer help, assistance
with online data bases
C. Library users are able to ask their questions through a variety of ways: in-person, over the
telephone, online (e-mail, facebook), or text. Reference questions are answered by the
reference librarian first developing an understanding of the user's needs. If the needs are in a
specific field the reference librarian that specializes in that field is used as a resource first (when
available). The reference librarian I spoke with said it is first important to understand what
information the user is looking for and to ask questions for clarification. After using the needed
resources (i.e. catalog, internet, etc) to help the user, it is important to verify that the
question(s) were answered.
The reference librarian that I spoke with was very friendly and helpful. She didn't specify that I
was welcome to come back with any additional questions but I felt that the "open-door" policy
was applicable.