HWRC frequently asked questions

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Doncaster Council Household Waste Recycling Centres (HWRCs)
Frequently asked questions
Who can use the HWRCs?
The six HWRCs in Doncaster are provided for the recycling and disposal of
household waste from DONCASTER RESIDENTS ONLY.
Business, trade or commercial waste cannot be deposited on any HWRC in
Doncaster.
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All waste must be separated before you arrive on site to ensure as much
waste as possible can be recycled.
Where can I go to recycle waste that isn’t collected at the kerbside?
There are six HWRCs across the Borough which provides a wide range of recycling
facilities.
In addition to being able to deposit recyclable materials at these six sites, Doncaster
residents can take household waste that has been generated in their own home, free
of charge, to a HWRC for safe and responsible disposal.
Where are the HWRCs located?
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Armthorpe HWRC, Armthorpe Road, DN2 5QB
Balby HWRC, Springwell Lane, DN4 9AH
Carcroft HWRC, Bentley Moor Lane, DN6 7BD
Conisbrough HWRC, Crookhill Road, DN12 2AE
Hatfield HWRC, Bootham Lane, DN7 4JT
Rossington HWRC, Bankwood Lane, DN11 0PS
What are the HWRC opening days and times?
Armthorpe HWRC is open 7 days a week from 8:30am to 7pm all year round.
The other five sites are as follows:
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Balby, Carcroft and Rossington are all closed on Tuesdays and Wednesdays
Conisbrough and Hatfield are both closed on Thursdays and Fridays
Summer opening times: 1st April – 30th September open from 9:30am to 7pm
Winter opening times: 1st October - 31st March open from 9:30am to
5:30pm
***ALL SITES ARE CLOSED ON 25th & 26th DECEMBER AND 1st JANUARY***
What vehicle can I use to access a HWRC?
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Private/domestic cars owned by Doncaster residents are allowed access to
the HWRCs without a permit
Cars towing trailers must display a valid access permit
Commercial vehicles (vans, crew cabs etc.) must display a valid access
permit. Those over 6ft/1.83m high can only access Armthorpe HWRC
4x4 pick-ups and 4x4 vehicles without rear side windows or seats in the back
must display a valid access permit
Under Council policy (since June 2001) sign written commercial vehicles are
banned from all 6 sites
Access permits are only available to Doncaster residents and are free of
charge
How can I obtain a permit?
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Permit applications can be made by telephoning the Council on
(01302)736000
By email to General.Enquiries@doncaster.gov.uk
Online at www.doncaster.gov.uk/hwrc
In person at the Civic Building, Waterdale, Doncaster DN1 3BU
Please note that we will only be able to issue your permit when we have
received a completed application form and copies of:
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Your vehicle registration document (log book) and
A recent utility bill (gas, electric, water ,Council tax)
What are the permit rules and regulations?
To obtain a HWRC permit you must be a resident of Doncaster and adhere to the
following terms and conditions:
1. Permits allow the disposal of household waste only. Anyone found to be
disposing of trade/commercial waste will have their permit withdrawn.
2. Permits are not transferable and are only valid for the vehicle and site
indicated on your application form (unless your nominated site is closed on
the day you wish to visit, then it is recommended that you use Armthorpe
HWRC).
3. Sign written vehicles are not permitted access to any site.
4. Hire vehicles are only allowed to visit Armthorpe HWRC on a one-off tip basis
and visits must be arranged beforehand by phoning (01302)736000. All such
visits are at the discretion of the Waste & Recycling Team.
5. The permit must be displayed in the vehicle windscreen or access to site will
be refused.
6. The permit is valid for 2 years. However if your vehicle or address details
change in that time you must advise the Council immediately.
Where can I take large items of rubbish, garden waste, rubble etc.?
Limited items of these items can be taken to a HWRC, for example:
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If you have a large garden and don’t compost your garden waste or don’t
have enough room in your green wheeled bin.
You’ve been working on a small DIY project in your own homes, such as
changing a door or removing a garden fence.
If you have large quantities of this type of material to dispose of, it is
recommended that you consider hiring a skip.
What items can I recycle at the HWRCs?
The following list indicates which materials can be recycled at the HWRCs:
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Asbestos – small quantities correctly wrapped at Armthorpe only
Batteries – car & household
Cans, tins & foil
Cardboard
Chipboard
Cooking oil
Electrical items
Fluorescent tubes & energy saving bulbs
Fridges & freezers (CFCs)
Glass bottles
Hardcore/rubble – small quantities from household DIY projects only
Hard plastic (garden chairs ,childrens toys) – except Hatfield & Conisbrough
Ink cartridges
LP gas cylinders – except Hatfield & Conisbrough
Non-ferrous metals
Engine oil
Paper
Plastic bottles
Plasterboard – small quantities of clean plasterboard at Armthorpe only
Scrap metal
Shoes
Textiles
Tetra packs
Tyres – car & motorbike tyres not on rims
Wood
Am I allowed to walk on to site to deposit waste?
Not without a valid Pedestrian Permit and not without prior arrangement with the site.
HWRCs can be dangerous places so health & safety regulations are in place to
protect both residents and site staff.
I would like pedestrian access on to a HWRC, how do I get a permit?
Householders living within the same parish or village as a HWRC (provided they live
no more than 1mile from the site), who do not have access to a vehicle or choose
not to use a vehicle to access site, can apply for a pedestrian permit.
To apply for a pedestrian permit;
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Permit applications can be made by telephoning the Council on
(01302)736000
By email to General.Enquiries@doncaster.gov.uk
Online at www.doncaster.gov.uk/hwrc
In person at the Civic Building, Waterdale, Doncaster DN1 3BU
Please note that we will only be able to issue your permit when we have
received a completed application form and copies of:
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A recent utility bill (gas, electric, water )
Your current council tax bill
The name and address details on both must match those given on the
application form.
What are the rules and regulations of a pedestrian permit?
Each time you wish to use your pedestrian permit you must:
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Contact the site you hold the permit for and advise them of the time you wish
to visit
On arrival at site please wait at the site entrance gate for a member of staff to
accompany you on to site
Follow all instructions given by the site staff until you are accompanied from
site at the end of your visit
What happens if I do not live within the same parish as a HWRC but would like
pedestrian access to a site?
Please call the Council on (01302)736000 and an advisor will take your details.
Following this you will receive a call from a member of the Waste & Recycling Team
who will individually assess your request for a permit
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