health and support services

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HEALTH AND SUPPORT SERVICES
Angliss Community Rehabilitation
Centre
Talaskia Road, Ferntree Gully
9764 6229
www.easternhealth.org.au/locations/angliss/serviceDirectory/service, serviced,3168,locationld,274.aspx
Client centred program where clients, carers and families are supported to achieve their
rehabilitation goals. Physiotherapy, occupational therapy, speech pathology, dietetics,
social work, rehabilitation medicine, falls and balance clinic, Victorian paediatric
Rehabilitation Service, HARP, cardiac rehabilitation, pulmonary rehabilitation, podiatry, and
neuropsychology. Average program is 6-8 weeks. Cost $8.00 per session. Referral required
from GP
Monday to Friday 8.30am to 5pm.
Angliss Hospital
Albert Street, Upper Ferntree Gully 9764 6111
www.easternhealth.org.au/locations/angliss/default.aspx
anglisshospital@easternhealth.org.au
Public hospital located in Upper Ferntree Gully including emergency services.
24 hours a day.
Eastern Ranges After Hours Medical
21 - 23 Maroondah Hwy,
1300 766 858
Service
Croydon
ergpa@ergpa.com.au
www.ergpa.com.au
Cnr Maroondah Hwy & St Leonards Rd, Healesville; 2454 Warburton Hwy, Yarra Junction, Colocated at Angliss Hospital, Cnr Edward St & Talaskia Rd, Upper Ferntree Gully.
After Hours Medical Service - access to medical advice via a telephone triage system on
1300 766 858. Healesville Doctor on site Weekdays 7pm - 10pm, Weekend & public Holidays
12pm-8pm
Yarra Junction Doctor on site Monday &Thursday 7-10pm, Saturdays 12pm - 6pm Closed
Tues, Wed, Fri, Sun & Public Holidays
Upper Ferntree Gully Doctor on site Weekdays 8pm - 11pm, Weekend & public Holidays
1pm-9pm
Healesville and District
377 Maroondah Highway
5962 4300
Hospital
Healesville
yrhs@yarraranges.org.au
www.easternhealth.org.au/healesville/healesville.shtml
Medical and Surgical Beds: Endoscopy, Gynaecology, General, Surgery, GP Obstetric
Care, Shared Care Midwifery Program, One birth suite, Antenatal Clinic and Education,
rehabilitation
Hospital: 24 hours 7 days
Inspiro – Lilydale
17 Clarke Street
9738 8801
Lilydale
hello@inspiro.org.au
www.inspiro.org.au
Same services as Inspiro Belgrave plus * Main Street Medical Centre co-located at the
Lilydale centre - (bulk billing GP service)
Monday to Friday 8.30am - 5pm
Intake: Monday to Friday 9am - 5pm
After Hours
service by arrangement
Inspiro - Belgrave
1624 Burwood Highway
9738 8801
Belgrave
hello@inspiro.org.au
www.inspiro.org.au
Intake service, Physiotherapy, Counselling , Family Violence (Women), Needle syringe
program (Tues/Thurs), Dietetics, Adult Occupational Therapy, Early Intervention in Chronic
Disease (diabetes), Social Support worker, Child Health Team: Paediatric Occupational
Therapy, Speech Pathology (Pre-school), Paediatric Psychologist, Healthy Mothers Healthy
Babies Program. No Interest Loan Scheme (Yarra Ranges catchment), Health and lifestyle
information, advice and education, Groups and programs include: hydrotherapy; Carers,
and specialised children's groups . Fee for some services from $9.20 low income.
Tuesday to Thursday 8.30am - 5pm All other times by appointment
Knox Private Hospital
262 Mountain Highway
9210 7000
Wantirna
www.healthscope.com.au
Accident and Emergency Services (24 hours), Cardiac Rehabilitation Service, Care in the
Home Service, Coronary Care, Intensive Care, Day Procedures, Maternity Unit with Special
Care Nursery (level 2) and Breastfeeding Support Clinic, Surgery, General, Bariatric,
Cardiac, Cardiothoracic, Colorectal, Ear, Nose and Throat, Neurosurgery, Ophthalmic, Oral,
Plastic, Vascular, Obstetrics and Gynaecology, Oncology, Paediatrics, Private Health
Insurance, Fee for Service, and some co-payments.
24 hours 7 days
Maroondah Hospital
maroondah.hospital@easternhealth.org.au
Davey Drive
Ringwood East
9871 3333 or
9871 3370
Outpatient Department
www.easternhealth.org.au/locations/maroondah/default.aspx
Cardiology Clinic (ECG, Echocardiology) (private), Critical Care Unit, Day Procedure Unit
Diabetes Education Centre, Emergency Department (24 hours), Endocrinology,
Gastroenterology, General Medical Services, General Surgical services , Hospital in the
Home, Infectious Diseases, Inflammatory bowel disease clinic (private),Liver Clinic,
Maroondah Breast Screen, Neurology, Oncology, Outpatient Clinics, Radiology, Renal
Dialysis, Respiratory Surgery - Gastrointestinal, Orthopaedic, Plastic Surgery
24 hours 7 days
Maroondah Social and Community
75 Patterson Street
9837 3999
Health Centre
Ringwood East
info@each.com.au
www.each.com.au
intake, information and referral service, A professional worker is available to provide
information and access to EACH services or to other relevant agencies in the Eastern
Metropolitan area. Dietetics, Physiotherapy, Occupational therapy,Community Health
Nursing, Aboriginal Chronic Care and Health Promotion, Community Dental Clinic, Refugee
Health Nursing, Child psychologist, Speech pathologist, Early Intervention Programs, Long
Day Care and Kindergarten, Family Support, Doctor and Nurse appointments are available
depending on need at the Well Women’s Clinic, General Counselling, Family Violence,
Counselling, Health Promotion activities, needle and syringe program - free, confidential
and anonymous service for intravenous drug users.
Monday to Friday 9am - 5pm
Monbulk Family Clinic
1-3 Mount Pleasant Rd
Monbulk
9752 1455
Medical Services
Ringwood Private Hospital
36 Mt Dandenong Rd
8804 4000
Ringwood East
Ringwood Private Hospital is a 74 bed medical, surgical and oncology hospital that
provides excellence in customer service and patient care. Specialists that make up our
service include general medical, ENT, plastics, gastroenterology, gynaecology, oral and
maxillofacial surgery, orthopaedics, urology, vascular, respiratory medicine as well as
comprehensive oncological service
Selby Family Clinic
113-115 Belgrave-Gembrook Rd
Selby
9754 3999
Medical Services
The Melbourne Eastern Private Hospital
157 Scoresby Rd
9720 3388
Boronia
mdph@iphoa.com.au
www.iphoa.com.au
Private Hospital providing acute medical and surgical services to the local community.
Wantirna Health
wantirnahealth@easternhealth.org.au
251 Mountain Highway
Wantirna
9955 1200
www.easternhealth.org.au/locations/wantirnahealth/default.aspx
Purpose-built palliative care and rehabilitation hospital, Cardiac rehabilitation outpatient
clinic, Cognitive, Dementia and Memory Service, Community rehabilitation, Complex care
clinic, Dietetics
* Geriatric Evaluation and Management (GEM) Clinic
* Movement disorders clinic
* Music therapy
* Occupational therapy
* Palliative Care Inpatient Unit
* Physiotherapy
* Podiatry
* Sub acute ambulatory care
24 hours 7 days
Yarra Valley Community Health
377 Maroondah Hwy
1300 130 381
Healesville
dutyworkers.HSF@easternhealth.org.au
www.easternhealth.org.au
Also at 2471-2475 Warburton Hwy, Yarra Junction 3797. Counselling, Diabetes education
and management, Dietetics and healthy living, District nursing, Family violence services, GP
medical and practice nurse bulk billing services, Health promotion and wellbeing,
Aboriginal health services, Paediatric allied health, Paediatric assessment teams, Podiatry
(foot care), Physiotherapy, Occupational therapy, Speech therapy, Tobacco free clinics to
support smoking cessation, Women's health clinics, Child and family health, Youth clinics.
Fees are charged according to income and ability to pay - many services are free
Monday - Friday 9.00am - 5.00pm. Some after hours services are available
Lifeline
24 hour phone support service
13 11 14
Acoustic Neuroma Association
5 High Street, Prahran
9510 1577
Australia
info@anaa.org.au
www.anaa.org.au
A support group for people with Acoustic Neuroma. Telephone support available.
Information about the disease is also available through this service. Regular meetings with
guest speakers on Acoustic Neuroma related topics. Social activities. Membership Fee $40.
Phone: Monday to Friday 9am to 5pm Email: Anytime
Action Centre
Level 1, 92-94 Elizabeth Street,
9660 4700 or
Melbourne
action@fpv.org.au
www.fpv.org.au
A service that offers information and support with the following: Fertility, gynecological
issues, pregnancy testing, pregnancy choices and referral, contraception(including
emergency contraception), Vaccination for Hep A and B and HPV (Gardasil), Sexually
transmitted infections, HIV testing and screening, pap smear and breast examination,
sexual assault counselling, adolescent health, education and training in sexual health and
reproduction for youth workers, community groups, professionals and young people,
telephone information service, group work for same sex attracted young people.
Charges apply for contraceptives and STI treatments
Medicare and health care cards required for pathology
Annual administration cost applies ($35 employed, $10 student and concessions) though no
one will be turned away because of an inability to pay.
Monday to Friday 10am to 6pm. Drop in service: Monday to Friday 11am to 5pm
ADDSUP – Knox Inc
8711 4605
Telephone support only for families of children with Attention Deficit Disorder and associated
disorders
Haemophilia Foundation Vic Inc
info@hfv.org.au
13 Keith Street, Hampton East
www.hfv.org.au
9555 7595
Support for people with Haemophilia and associated bleeding disorders and their families,
including those affected by borne blood viruses.
Monday to Thursday 8.30am to 4.30pm (can vary)
Leukaemia Foundation – Victoria
Level 1, 340 Bell Street, Preston
1800 620 420
info@leukaemia.org.au
www.leukaemia.org.au
Provides support through basic one on one counselling, visits to hospitals and homes,
referrals to specialist services and practical advice. provides a range of general and
disease specific seminars, workshops and programs for patients, families and carers.
provides access to accommodation which is located close to major treatment centres
nationwide. provides transport to and from treatment. funds research grants, scholarships
and fellowships.
Lymphoedema Association of Victoria
1300 852 850
Inc
Info@lav.org.au
www.lav.org.au
Provides support to people with Lymphoedema. Provides information and support.
Thalassaemia Australia Inc.
333 Waverley Road, Mount
9888 2211 or
Waverley
1300 300 318
info@thalassaemia.org.au
www.thalassaemia.org.au
Information and support for people with Thalassaemia. Resource library, community
education to schools and groups. Material available in a range of languages.
Monday to Friday 9am to 5pm
Cerebral Palsy Support Network
3 Ethel Street, Thornbury
9484 5326
cpsn@cpsn.info
www.cpsn.info
Telephone information and support, parent to parent support, support groups in local areas,
information seminars and planned workshops, online service, recreational choices.
Monday to Friday 9am to 5pm.
E W Tipping Foundation
1036 Dandenong Road, Carnegie 9564 1000
info@tipping.org.au
www.tipping.org.au
A non profit community service organisation which leads and supports a network of partner
organisation that provide a range of community support services to people with a disability,
children and youth.
Allergy and Environmental Sensitivity
Support and Research Association Inc
9888 1382
www.aessra.org
Self help group concerned with environmental illness, including food allergy and
intolerance and chemical sensitivity. Encourages and sponsors research in to food,
chemical and inhalant allergies and sensitivities. Provides phone contacts. Offers store
discounts. Provides information sheets. Referral to support groups Australia wide. Provides
names of sympathetic and supportive health professionals. Library. Cost: $35 per year.
Concession $20. Small charge for some information sheets ($1-$2). Hospital guidelines for
Multiple Chemical Sensitivity Members ($3.30) Natural and Non Toxic Product Guide
Members $5.50
24 hour recording on answering machine or rostered volunteers for general public. Phone
contact available anytime for members.
Anaphylaxis Australia Inc
Suite 204 Hunter Street Mall,
1300 728 000
Hornsby NSW
coordinator@allergyfacts.org.au
www.akkergyfacts,.org.au
Provides information on how to live with anaphylaxis through education, research and
support. Provides a list of food alerts where a foodstuff has been incorrectly produced or
packaged. Provides free information on website but more benefits are available to
members through a quarterly magazine exclusive to membership only.
Street address only open Monday to Friday 9.30am to 3pm.
Arthritis Victoria
263-265 Kooyong Road,
8531 800 or
Elsternwick
1800 011 041
afv@arthritisvic.org.au
www.arthritisvic.org.au
Provides telephone information and advocates on behalf of people with musculoskeletal
conditions. Self management courses. Statewide network of peer support groups. Youth
and family services. Community speakers. Library for people with arthritis and related
condition, the general community and health professionals. Assorted information sheets on
related topics. Membership: $28 per year, Families $38.50, Pensioners $9.90, Pensioner
Families $14.30, Organisations $110.
Office Monday to Friday 9am to 5pm (except public holidays)
Telephone Information: 10am to 4pm
Library: Weekdays by appointment
The Asthma Foundation of Victoria
479-481 King Street, West
9326 7088 or
Melbourne
1800 278 462
advice@asthma.org.au
www.asthma.org.au
Support and help for people with asthma and linked conditions including allergies and
anaphylaxis. Provides resources and daily pollen count on website. No charge for most
services. Membership $22 per year, Concession $11 per year.
Office: Monday to Friday 9am to 5pm
Adults Surviving Child Abuse
1300 657 380
info@asca.org.au
www.asca.org.au
Australian national charity which advances the health and wellbeing of people and
communities affected by child abuse. Provides support and information phone line and
conducts occasional workshops.
Office: 9am to 5pm (answering machine outside these hours)
Albinism Fellowship of Australia
1300 221 619
membership@albinismaustralia.org
www.albinismaustralia.org
Provides support, information, advocacy and fellowship to those with albinism and their
families and friends.
Monday to Friday 9am to 5pm
Alopecia Areata Support Association
9513 8580
(Vic) Inc
aasavic@gmail.com
www.vicnet.net.au/~aasa/
Provides information and support for people with alopecia, their family and friends. Runs
workshops and an open day in October every year. Encourages research in to the
psychosocial needs of people with the disorder, the cause of alopecia and effective
treatments. Membership $25. Student/Pensioners $15
Amputees Association of Victoria
9478 3696
amputeesassocvictoria@gmail.com
Offers support and encouragement to amputees in Victoria. Provides social activities and
events. Encourages participation in sport. Membership: Pensioner/Student $7.50, Adult $15,
Family $25 Life Membership $100, Corporate $25.
Androgen Insensitivity Syndrome (AIS)
9315 8809
Support Group Australia Inc
aissgaustralia@gmail.com
www.vicnet.net/~aissg
Support group for people affected by Androgen Insensitivity Syndrome and similar
conditions, and their families. Provides information, support and advocacy. Provides
referrals to relevant medical specialists and services.
Angelman Syndrome Association
0438 835 886
www.angelmansyndrome.org
Provides information about Angelman Syndrome which is a neuro-genetic disorder
characterised by developmental delay, speech impairment and unique behaviours.
Provides web based forum for information on research and activities. Offers support for
families with child/adult with Angelman Syndrome.
Asperger Syndrome Support Network
The Nerve Centre, 54 Railway
9845 2766
Road, Blackburn
admin@assnvic.org.au
www.assnvic.org.au
Network holds regular information sessions and seminars on Asperger’s Syndrome.
Subscription $30 for the first year which includes Information Booklet. $20 for each year
thereafter.
Messages can be left 24 hours a day.
Association of Relinquishing Mothers
9769 0232
(Victoria) Inc
arms@armsvic.org.au
www.armsvic.org.au
Voluntary organisation offering support for women who have lost a child to adoption.
Membership $25 per year.
Monday to Friday 9am to 5pm
Australasian Tuberous Sclerosis Society
1300 733 435
info@atss.org.au
www.atss.org.au
Empowers people affected by TSC through access to the best treatment options, up to date
information and support. Support people with TSC and their families. Membership $25 per
year.
Australian Camp Connect Association
16 Kuyura Road, Mount Evelyn
9737 0328
Inc
info@campconnect.org.au
www.campconnect.org.au
To run programs that will provide lasting positive outcomes for all fathers (or significant
males) and their children. Promotes quality time for fathers and their children. Conducts
Dads and Kids Weekend Camps. Conducts workshops for dads. Provides supports for dad
socially. Provides a list of resources and organisations that are available for dads and kids.
Australian Centre for Grief and
Bereavement
info@grief.org.au
253 Wellington Road, Mulgrave
9265 2100 or
1800 642 066
www.grief.org.au
A not for profit organisation established to provide a range of education, counselling,
research and clinical services for those working in, and affected by experiences of grief
and bereavement.
Monday to Friday 9am to 5pm.
Australian Leukodystrophy Support
Nerve Centre, 54 Railway Road,
9845 2831 or
Group Inc
Blackburn
1800 141 400
mail@alds.org.au
www.alds.org.au
Provides assistance and information to those affected by Leukodystrophy and their families.
Subscription $25 per year.
Monday to Friday 10am to 4pm.
Autistic Family Support Association Inc
0428 938 794
Message Bank
info@afsaconnect.org.au
www.afsaconnect.org.au
A parent self helf group based in Melbourne for families with a family members with Autism,
Aspergers Syndrome and PDD_NOS (persuasive developmental disorder not otherwise
specified)
Connections UnitingCare – Starting Out
185 Mount Dandenong Road,
9724 2222
Croydon
enquiries@connections.org.au
www.connections.org.au
Community based support program for young pregnant and parenting women, their
children and their partners. New mums groups and playgroups.
Monday to Friday 9am to 5pm
Disabled Peoples Company
Mooroolbark Community Centre,
Mooroolbark
Social Group for people of all ages with a disability.
9726 4004
Parent Support Network – Eastern
97 Bedford Road, Ringwood East
9259 4312
Region Inc
psn-emr@bigpond.net.au
www.psn-emr.com.au
Information, support and advocacy for parents of children with disabilities. Access to
support groups. Workshops, activities and outings for parents and carers. Art therapy
courses.
Monday to Friday 9am to 5pm.
Scoliosis Association of Victoria
9846 8887
saa@netspace.net.au
www.scoliosis.org.au
Provides information and support to people with Scoliosis and works to inform the
community in how to detect the disease early in children.
24 hour helpline.
Solace Association Inc
9590 9209
www.solace.org.au
A voluntary support group for those grieving over the loss of a partner.
Monday to Friday 9am to 5pm.
Stoke Support Group
Inspiro, 17 Clarke Street, Lilydale
9738 8871
maureen.hill@inspiro.org.au
The stroke support group meets at Inspiro in Lilydale every 2nd and 4th Wednesday of the
month at 10am to 11.30am. it is for stroke survivors and their carers/ family and friends.
Monday to Friday 9am to 5pm.
Victorian Speak Easy Association
65 Maroong Drive, Research
9018 6775
www.speakeasy.org.au
A self-help organisation that provides support for people who stutter, before, during and
after therapy. Library for members.
Membership $35.
Relationships Australia (Boronia)
83 Boronia Road, Boronia
9725 9964
boronia@rav.org.au
www.relationships.com.au
Provides, couples counselling, individual counselling where the problems concern
relationships, family counselling, family violence prevention program, marriage
preparation, sexual issues counselling, men’s behaviour change programs, women’s
groups, parenting after separation groups and relationship rescue groups.
Monday and Friday 9am to 5pm. Tuesday, Wednesday and Thursday 9am to 8pm
The Gawler Foundation
55 Rayner Court, Yarra Junction
5967 1730
info@gawler.org
www.gawler.org
Innovative and integrated support for people affected by cancer, MS and other major
illnesses. Self help healing techniques, counselling and other services, including an
extensive bookshop.
Deafness Foundation (Victoria)
3/653 Mountain Highway,
Bayswater
admin@deafness.org.au
www.deafness.org.au
Resource and referral service for people who are deaf
EACH Community Dental Health
Service
9738 2909
124 Mt Dandenong Road,
9259 4900
Ringwood East
www.each.com.au
Provides general, emergency and denture care. Emergencies $23 per visit, Full course of
care $ 92, no charge for any child at school or under 18 years of age. Must have current
pension card or health care card.
Monday to Friday 8.30am to 4.30pm, Emergencies: ring any weekday morning.
Spectrum – Personality Disorder Service 4 Bona Street, Ringwood
8833 3050
for Victoria
spectrum@easternhealth.org.au
www.spectrumbpd.com.au
Supports the treatment of people who have severe or borderline personality disorder.
Specialised intensive assessment and treatment services for clients with particularly
complex needs. Emphasis on those who are at risk from serious self-harm or suicide. Client
must have a case manager in a Victorian Mental Health Service or statewide mental health
service.
Monday to Friday 8.30am to 5pm
Irabina Childhood Autism Services
193 Bayswater Road, Bayswater
9720 1118
autism@irabina.com
www.irabina.com
Irabina is a specialist intervention program specific to children with Autism Spectrum
Disorder in the out East of Melbourne. Programs include early intervention, pre
school/childcare, consultancy, information, training courses, professional development
courses.
Monday to Friday 8.30am to 4.30pm
Lilydale Youth Mental Health Team
Yarra Ranges Health, 25
Market Street, Lilydale
www.easternhealth.org.au/services/mentalhealth/cahms.aspx
Provides confidential consultation, assessment and treatment
Monday to Friday 9am to 5pm
1300 721 927
Option 2
Metabolic Dietary Disorders Association 57 Gordon Avenue, Montrose
9723 0600
mddaaustralia@iprimum.com.au
Self help group for people living with inborn error of metabolism. Support for dietary
management, recipes, education of general public about these rare genetic disorders.
Paediatric Continence Association of
15 Meadowgate Drive,
9727 2997
Australia Inc
Chirnside Park
julie@pcaa.org.au
www.pcca.org.au
Provides information and support on all aspects of bowel and bladder disease (continence)
in children and young people.
Sherbrooke Multiple Birth Association Inc
9754 5009
pelytajoy@hotmail.com
Volunteer self help group assisting multiple birth families in the local community. Provides
coffee mornings, social occasions, newsletters, library, friendcare program and discounts.
Suite5/37 Heatherdale
8873 3700
Road, Ringwood
health@whe.org.au
www.whe.org.au
Women’s health advocacy, research in to women’s health needs, education and training.
Monday to Friday 9am to 5pm
Women’s Health East
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