Information Services
RECORDS ADMINISTRATOR
Job Description
Job Band
Reporting to
Employees
reporting to role
Financial
Responsibilities
Purpose of Job
B
None
None
To assist with the maintenance of the Commonwealth War Graves Commission’s
records of war graves and cemeteries.
Key responsibilities and accountabilities
General
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Produce and check headstone schedules to agreed service standards
Carry out occasional research using the Commission’s digital and paper archives and other sources
Maintain the integrity of the Commission records, carrying out amendments within established
guidelines.
Evaluate information provided by the public leading to a change in the records and source
documentary evidence from external sources, as required.
Deal with internal and external enquiries
Liaise with UK and Member Government Service Authorities regarding Identification and discovery of
remains cases
Process additional and alternative commemorations
Process cemetery title changes and maintain cemetery layout plans
Produce and check headstone schedules and panel lists.
Provide database generated statistics, reports and registers as required
Carry out research using the Commission archives and other sources.
Support the work of the Department and undertake any other related or specialist task applicable to
the job as required.
Team Performance
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Participate in team activities and contribute towards improvements in Departmental performance
standards
Key contacts and relationships
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Members of the public who seek information from the Commission’s records
Colleagues within Commission’s areas and agencies.
UK and other member government service authorities.
Knowledge & qualifications/experience required
 5 GCSEs or equivalent, including Maths and English.
 Experience of using a data base system
Competencies & Key Skills
 Communication
 Service Delivery
 Planning and Organising
 Personnel Effectiveness
Date of Preparation
April 2014