JOB DESCRIPTION
JOB TITLE: Enrollment Services Coordinator, Financial Aid
DEPARTMENT: Rolla
LOCATION: ECC-Rolla
REPORTS TO: Director, ECC-Rolla/ECC-Sullivan
FLSA: Exempt
LEVEL: 202
DATE: 07/01/2011
POSITION SUMMARY:
Responsible for providing confidential advising in the areas of Access Services, Advisement, Financial Aid, and
any other services related to the enrollment process.
ESSENTIAL TASKS:

Make individual contacts with potential students and provide information necessary to facilitate their
enrollment at the Rolla site.

Provide academic advisement and other services related to the enrollment process to assist students in
selecting appropriate courses based upon their selected major, career goals or transfer objectives.

Counsel students and parents regarding financial aid programs and applications procedures.

Provide guidance to financial aid applicants and loan recipients concerning financial planning, resources,
and their economic responsibilities related to awards.

Responsible for documentation of Access Services at the Rolla site, including accommodations received,
requests for services, case notes, and other communications.

Coordinate access student accommodations such as providing readers, note takers, interpreters, and
other services for students with disabilities.

Assist in college recruitment efforts and other college events including open registrations, placement
testing, and orientation activities.

Serve on college committees and teams.

Participate in community or professional events and represent the college to the community.

Perform assigned responsibilities, duties, and tasks according to established practices, procedures,
techniques, and standards in a safe manner and with minimal supervision.
ADDITIONAL DUTIES:
KNOWLEDGE, SKILLS, and ABILITIES:
 Ability to communicate effectively with diverse student populations and a wide variety of co-workers.
 Knowledge of department and college policies, procedures, and practices with the ability to answer work
related questions; and/or interpret and apply these guidelines correctly in various situations.
 Knowledge of the Family Educational Rights and Privacy Act (FERPA).
 Ability to manage interpersonal conflict situations requiring tact, diplomacy, and discretion.
 Sensitivity to the needs of special populations.
 Familiarity with the requirements of ADA and the Rehabilitation Act of 1973, Section 504 as they relate to
higher education compliance.
 Availability to work or meet in the evenings and/or on weekends.
LEADERSHIP and COMMUNICATION SKILLS:
 Follow complex rules or systems, using professional literature and technical reports; and/or enforce laws,
rules, regulations, or ordinances.
 Communicate with internal and external groups; write manuals and complex reports; persuade or influence
others in favor of a service, point of view, or course of action.
DECISION-MAKING and ANALYTICAL SKILLS:
 Perform clerical or manual duties involving intensive understanding of a restricted field, unit or division.
EQUIPMENT/SOFTWARE:
 Use of office machines such as telephones and copiers.
 Working knowledge of typical office software, such as word processing, data base, spreadsheet, and
presentation software.
 Working knowledge of Colleague (college’s database system).
WORKING CONDITIONS - the following physical conditions and hazards may be encountered in this position:
 Normal office environment with little exposure to excessive noise, dust, and temperature changes.
 Responsibilities may include visits to high schools and other off-site locations for student recruitment and
enrollment.
 Access information using computer, occasionally sedentary for up to 4 hours at a time.
 Responsibilities include evening and/or weekend hours.
 Responsibilities include a high degree of public contact requiring appropriate businesslike apparel.
PHYSICAL REQUIREMENTS:
 While performing the duties of this job, the employee is regularly required to sit; talk or hear. The employee
is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; stand and walk.
 The employee must occasionally lift and/or move up to 25 pounds.
 This position has no special vision requirements.
POSITIONS SUPERVISED:
None
EDUCATION, EXPERIENCE, and LICENSES/CERTIFICATIONS: (A comparable amount of training,
education or experience may be substituted for the minimum qualifications.)
 Completion of bachelor's degree
 One year related experience
 Must possess a valid driver’s license with an acceptable driving record.
Signatures
I have read and reviewed the above job description with my immediate supervisor.
Employee Signature/Date
Supervisor Signature/Date