Level 3 Diploma in ICT Professional Competence
Qualification
Unit number and title
Level 3 Diploma in ICT Professional
Competence
Unit – 311: Technical Fault Diagnosis
Learner name
Assessor name
Jake Barnell
Date issued
Hand in deadline
Submitted on
Learning
Outcomes
1. Understand the processes, methods and information that are used in the diagnostic process
2. Be able to diagnose faults with a wide range of causes
3. Be able to select remedies for non-routine faults
4. Be able to maintain diagnosis and remedy records
Learning
Outcome
LO 1.1
LO 1.2
Paul Jones
To achieve the criteria the evidence must show that
the learner is able to:
The learner can:
1. Describe the steps of the diagnostic process
including:
• fault validation
• information gathering
• information analysis
 solution
Describe the types of diagnostic information that are
commonly needed:
• problem description
• problem history
• problem location
• technical information on a specified range of
products including the system under
investigation
Evidence
Portfolio
Portfolio
Level 3 Diploma in ICT Professional Competence
Portfolio
LO 1.3
Explain the following diagnostic methods and give
examples of their appropriate use:
• substitution
• replication
• performance and functional testing
• environment change
Explain how the following considerations can affect
fault diagnosis.
• minimisation of service disruption during
diagnostics
• individual responsibility and authority
• escalation procedure
• service level agreements
Portfolio
LO 1.5
Interpret detailed technical information on a range of
products
Portfolio
The learner can:
Select and correctly use appropriate diagnostic tools to
carry out non-routine diagnosis
Portfolio
LO 2.1
LO 2.2
Select and use given sources of diagnostic and other
technical information
LO 2.3
Identify and interpret relevant information to support
the diagnosis
LO 1.4
Portfolio
Portfolio
Portfolio
LO 2.4
Analyse information to diagnose faults with a wide
range of causes, using at least three of the following
approaches:
• trend analysis
• what-if scenarios
• gap analysis
• identification of cause and effect
• flow charts
Portfolio
LO 2.5
Paul Jones
Describe possible ways to prevent reoccurrence of
diagnosed faults
Level 3 Diploma in ICT Professional Competence
LO 3.1
Select a suitable remedy to rectify identified faults
taking into account the following:
• business or service impact
• resource and skill availability
• ease of implementation
• cost effectiveness
• performance
• compatibility
• time
• permanence
LO 3.2
Identify possible ways to prevent reoccurrence of
diagnosed faults
Portfolio
Portfolio
LO 4.1
Accurately document the diagnosis activities
undertaken including:
• fault description
• supporting information
• diagnostic tools etc used
• cause of fault
• remedy selected
Portfolio
Learner declaration
I certify that the work submitted for this assignment is my own. I have clearly referenced any
sources used in the work. I understand that false declaration is a form of malpractice.
Learner signature:
Paul Jones
Date:
Level 3 Diploma in ICT Professional Competence
Assignment brief
Assignment title
Technical Fault Diagnosis Portfolio
Purpose of this assignment
This unit is about the ability to apply processes and techniques designed to diagnose the
causes of faults within a technical context. In most situations this will be followed by the
identification of an appropriate remedy for the identified fault (see Technical Fault Remedy
Selection AOC).
Faults in the context of IT and telecoms, normally relate to the failure of a system or
equipment to act according to normal operating specifications.
Faults can be manifested as complete or intermittent failures to operate; erratic or irregular
operation; or operation below specified capacity.
Scenario
You are the newest member of the Network Helpdesk team at WCC. Your manager wants to
put you through your paces and has set you several tasks, the results of which he will use to
gauge your readiness for the post and identify any areas that require training.
The work you produce and practical tasks you undertake will also provide you with invaluable
resources and experience for your use and development throughout your IT career.
Paul Jones
Level 3 Diploma in ICT Professional Competence
Task 1
Produce a training manual explaining and demonstrating the importance of:
the steps of the diagnostic process including:
o fault validation
o information gathering
o information analysis
o solution identification

the types of diagnostic information that are commonly needed:
o problem description
o problem history
o problem location
o technical information on a specified range of products including the system
under investigation

Explain the following diagnostic methods and give examples of their appropriate use:
o substitution
o replication
o performance and functional testing
o environment change

Explain how the following considerations can affect fault diagnosis.
o minimisation of service disruption during diagnostics
o individual responsibility and authority
o escalation procedure
o service level agreements
The manual should be created in Word, contain appropriate screenshots or images as
examples and laid out in such a way as to be appropriate for a technical document.
This task covers LO1.1, 1.2, 1.3, 1.4
Due: 14th November
Paul Jones
Level 3 Diploma in ICT Professional Competence
Task 2
You have been asked to carry out basic repairs on a computer system but before you begin
you must be able to:

Interpret detailed technical information on a range of products
Once you have done this you must show that you are able to:

Select and correctly use appropriate diagnostic tools to carry out non-routine
diagnosis

Select and use given sources of diagnostic and other technical information

Identify and interpret relevant information to support the diagnosis

Analyse information to diagnose faults with a wide range of causes, using at least
three of the following approaches:
o trend analysis
o what-if scenarios
o gap analysis
o identification of cause and effect
o flow charts
Document your repair ensuring that you:

Accurately document the diagnosis activities undertaken including:
o fault description
o supporting information
o diagnostic tools etc used
o cause of fault
o remedy selected
This task covers LO1.5, 2.1, 2.2, 2.3, 2.4, 4.1
Evidence will be gathered by witness statement and video for the practical aspects and as
fault repair logs with regard to the written aspects
Due 5th December
Paul Jones
Level 3 Diploma in ICT Professional Competence
Task 3
Once the repair is complete you must then produce a report:

Describing possible ways to prevent reoccurrence of diagnosed faults
And then in your report:

Select a suitable remedy to rectify identified faults taking into account the following:
o business or service impact
o resource and skill availability
o ease of implementation
o cost effectiveness
o performance
o compatibility
o time
o permanence

Identify possible ways to prevent reoccurrence of diagnosed faults
This tasks covers LO 2.5, LO 3.1, LO 3.2
Due 30th January
Paul Jones
Level 3 Diploma in ICT Professional Competence
Evidence checklist
Describe the steps of the diagnostic process including:

fault validation

information gathering

information analysis

solution identification
Describe the types of diagnostic information that are commonly needed:
• problem description
• problem history
• problem location
• technical information on a specified range of products including the system
under investigation
Explain the following diagnostic methods and give examples of their appropriate
use:
• substitution
• replication
• performance and functional testing
• environment change
Explain how the following considerations can affect fault diagnosis.
• minimisation of service disruption during diagnostics
• individual responsibility and authority
• escalation procedure
• service level agreements
Interpret detailed technical information on a range of products
Select and correctly use appropriate diagnostic tools to carry out non-routine
diagnosis
Select and use given sources of diagnostic and other technical information
Identify and interpret relevant information to support the diagnosis
Analyse information to diagnose faults with a wide range of causes, using at least
three of the following approaches:
Paul Jones
Level 3 Diploma in ICT Professional Competence
•
•
•
•
•
trend analysis
what-if scenarios
gap analysis
identification of cause and effect
flow charts
Describe possible ways to prevent reoccurrence of diagnosed faults
Select a suitable remedy to rectify identified faults taking into account the
following:
• business or service impact
• resource and skill availability
• ease of implementation
• cost effectiveness
• performance
• compatibility
• time
• permanence
Identify possible ways to prevent reoccurrence of diagnosed faults
Accurately document the diagnosis activities undertaken including:
• fault description
• supporting information
• diagnostic tools etc used
• cause of fault
• remedy selected
Paul Jones
Level 3 Diploma in ICT Professional Competence
Assessor's comments
Qualification
Unit number and
title
Level 3 Diploma in ICT
Professional Competence
Unit – 311: Technical Fault
Diagnosis
Assessor
name
Learner
name
Jake Barnell
Criteria
To achieve the criteria the evidence must show that the learner is
reference able to:
Describe the steps of the diagnostic process including:
• fault validation
• information gathering
LO 1.1
• information analysis
• solution identification
LO 1.2
LO 1.3
LO 1.4
LO 1.5
LO 2.1
LO 2.2
LO 2.3
Paul Jones
Describe the types of diagnostic information that are commonly
needed:
• problem description
• problem history
• problem location
• technical information on a specified range of products
including the system under investigation
Explain the following diagnostic methods and give examples of their
appropriate use:
• substitution
• replication
• performance and functional testing
• environment change
Explain how the following considerations can affect fault diagnosis.
• minimisation of service disruption during diagnostics
• individual responsibility and authority
• escalation procedure
• service level agreements
Interpret detailed technical information on a range of products
Select and correctly use appropriate diagnostic tools to carry out nonroutine diagnosis
Select and use given sources of diagnostic and other technical
information
Identify and interpret relevant information to support the diagnosis
Achieved?
Level 3 Diploma in ICT Professional Competence
LO 2.4
Analyse information to diagnose faults with a wide range of causes,
using at least three of the following approaches:
• trend analysis
• what-if scenarios
• gap analysis
• identification of cause and effect
• flow charts
LO 2.5
Describe possible ways to prevent reoccurrence of diagnosed faults
LO 3.1
Select a suitable remedy to rectify identified faults taking into
account the following:
• business or service impact
• resource and skill availability
• ease of implementation
• cost effectiveness
• performance
• compatibility
• time
• permanence
LO 3.2
Identify possible ways to prevent reoccurrence of diagnosed faults
LO 4.1
Accurately document the diagnosis activities undertaken including:
• fault description
• supporting information
• diagnostic tools etc used
• cause of fault
• remedy selected
Learner feedback
Paul Jones
Level 3 Diploma in ICT Professional Competence
Assessor feedback
Assessor signature
Date
Learner signature
Date
Unit 311
Terms of Reference
This report investigates errors or faults to do with a PC and will help describe the faults that
the PC has and give information on what to do to fix it
Introduction
The purpose of this report is to make a PC manual to help find faults and errors with the PC
itself such as the inside of the PC.
PC Manual
1. Steps of diagnostic process
1.1 Fault Validation
When finding the error of a PC make sure to check the PC such as inside the case so that you
are able check the fault and find out itself where it is coming from and you are able to
validate the problem or fault occurs.
1.1 Information Gathered
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Level 3 Diploma in ICT Professional Competence
When gathering information you would need to identify what the problem itself is such as if
you hear a noise you must need to ask help to be able to know what the problem is and
where is it coming from. When checking for the problem you might get an error message
that can be displayed on the monitor and if there is an error and if it doesn’t give what the
main error is then there is a problem. What you do from here is check the inside of the case
of the computer and locate your problem by smelling for any burns or looking things such as
a faulty cable. Form here ask for help so you are able to have information given to you by a
teacher or from searching the internet to see what people say or suggest to do.
1.2 Information Analysis
When you have received all information that you have gathered you know need to analysis
all the information so you can analysis the problem and then you decide what the problem
is that you are encountering. An example will be of you are trying to boot up a pc to get it to
work but you can’t. From this problem you have received all the information gathered about
it and what could possibly be wrong. From here it could be that you have a faulty cable or
port in the computer when you put the power lead into the computer.
1.3 System analysis/ Identification
When all the information has been gathered you need to come up with a solution on how
you are going to deal with the problem that the PC has so it is important that you do some
identification to make sure that you have the right solution so that you are able to handle it
with no problems for when you come to fix it.
2 Types of diagnostic information
2.1 Problem history
When dealing with a problem with the PC itself you need to a problem history for the whole
PC so you are checking for problems that you might have before by checking over the
problem history so that you are able to have an idea on what problem it could be that you
have had with the PC before.
2.2 Problem description
When you are dealing with the PC you need to go over the description of what the problem
is itself by going over what is the issue is that has happened and it needs to addressed with
a solution on how you are going to fix it before you try and solve the problem of what has
happened to the PC.
2.3 Problem Location
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Level 3 Diploma in ICT Professional Competence
When dealing with the problem you need to know where to locate the problem by finding
where it is coming from so that you know which area inside the PC it is so you can locate it
without any problems because if you’re not able to find it then there can be an issue.
2.4 Technical information on a range of components
When you have find the location on the problem what you would need to do from here is to
gather technical information on all the components within the PC so you can identify what is
working or what might not be working by looking and going over every components within
the area you are looking at.
3. Diagnostic methods
3.1 Substitution
When you attempt to fix the PC with a solution what you would need is a substitution PC
where you can test parts of the PC form all the components so that you are able to find out
which parts don’t work so you don’t damage your main computer from the parts that do not
work.
3.2 Replication
When you are trying to fix your PC you should always try and replicate the problem itself by
trying to recreate the problem so that you are able to understand of what the problem is
with the PC so you can understand of what the problem can be so that you are able to deal
with that problem.
3.3 Environment change
A method that you could try if there is a problem with the PC is an environment change so if
you have moved you PC to another room it can be affected by the temperature of the room
so if it’s more warm or cold then it can have an effect on the PC. This can also happen with
the humid of the room that you are or with another room where you might have you PC in.
3.4 Performance & functional testing
A method that you could use when checking for problems should be by doing a performance
and functional test which can also be known as stress testing by pushing your PC to its limits
to see if there are any problems when you are performing this because it is able to help you
find the problems that the PC has found.
Paul Jones
Level 3 Diploma in ICT Professional Competence
4. Considerations that affect fault diagnosis
4.1 Minimising service disruption
Trying to solve a problem as quick and easy as it can be with the lowest amount of time
possible to help decrease downtime then you need to get a company to help you by sending
them the PC to repair at a certain time that you want it back so that the PC is fixed the best
way that it can be.
4.2 Individual responsibilities and authority
When dealing with a PC you need to making sure that you have the responsibilities to deal
with the problem that is wrong with the PC because you need to make sure that what you
are doing you have the authority to do because you could be doing to the PC itself that you
don’t have the authority to do so you would need someone else to do it who has those
responsibilities and authority to do that type of job.
4.3 Escalation procedure
When trying to fix a PC you need to make sure that you try and escalate the problem by
doing an escalation procedure where you have to get people from a company who are more
qualified to be able to deal with the task at hand so that they are less able to damage or
make the problem worse than it already is.
4.4 Service level agreements
When you are getting another person or company to deal you need service level
agreements where you are given a level of service that you agree to for the other person or
company to be able to do things to your PC that you have agreed to.
Paul Jones
Level 3 Diploma in ICT Professional Competence
Assignment brief – QCF BTEC
Assignment front sheet
Qualification
Unit number and title
Level 3 Diploma in ICT
Professional Competence
Unit 4520-377 Website software
Learner name
Assessor name
Dave Fitzgibbon
Date issued
Hand in deadline
Submitted on
Assignment
Research, Document, Design and Create
title
In this assessment you will have opportunities to provide evidence against the following
criteria.
Indicate the page numbers where the evidence can be found.
Criteria
reference
To achieve the criteria the evidence must show that the
learner is able to:
LO1
1. Be able to create structures and styles and use
them to produce websites
LO2
LO3
2. Be able to select and use website software tools
and features to develop multiple page websites with
multimedia and interactive features
3. Be able to publish and test multiple page websites
with multimedia and interactive features
Task no.
Evidence
1&2
3
4
Learner declaration
I certify that the work submitted for this assignment is my own. I have clearly referenced
Paul Jones
Level 3 Diploma in ICT Professional Competence
any sources used in the work. I understand that false declaration is a form of malpractice.
Learner signature:
Paul Jones
Date:
Level 3 Diploma in ICT Professional Competence
Assignment brief
Qualification
BTEC Extended Diploma in ICT
Unit number and title
Unit 28 Website Production
Assessor name
Dave Fitzgibbon
Date issued
Hand in deadline
Assignment title
Research, Document, Design and Create
Purpose of this assignment
Scenario
Uncle Sam is responsible for the Sammie’s world famous Circus. The organisation
recognises that the future of marketing is on the web. They currently employ a large
number of acts that they would like marketing further in order to increase the number of
tickets sold for each show by listing information on their acts. They would also like to
show customers their up and coming dates and locations as listed below. They also
require a gallery page to showcase their acts along with customer testimonials. They
currently use a red, white and blue colour scheme on all promotional material.
Acts
A variety of acrobatics, gymnastics, including tumbling and trampoline, trapeze. contortion, stilts
and juggling.
Dates/Locations
Williamson
Wednesday 10th Aug 2015
Thursday 11th Aug 2015
Friday 12th Aug 2015
Saturday 13th Aug 2015
Sunday 14th Aug 2015
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Level 3 Diploma in ICT Professional Competence
Redwood
Tuesday 16th Aug 2015
Wednesday 17th Aug 2015
Thursday 18th Aug 2015
Friday 19th Aug 2015
Saturday 20th Aug 2015
Sunday 21st Aug 2015
Task 1 – Create Structures and Styles
1. In order to determine what is required for your client requirements you are to
complete a client requirements specification.
2. In order to plan what website content and layout will be needed for each page and for
the site you are to create 3 digital storyboards to illustrate your design to your client.
Each storyboard must be different from one another to allow the client to see a range
of possible solutions to the brief.
Your client will then select a design for you to continue with.
3. Once your client has selected an appropriate design you are to make a template page
ready to populate with the required content. Your webpages must be created using
HTML 5 and an external CSS style sheet.
You must ensure that your site is accessible, consistent and easy to navigate.
Deadline 6/11/14 by 5pm
This provides evidence for Part LO1
Task 2 – Constraints in Website Design
1. Provide guidance on laws, guidelines and constraints that affect the content and use of
website. These are to include the following
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Level 3 Diploma in ICT Professional Competence
Copyright Act
Computer Misuse Act
Data Protection Act
WCAG 2.0
W3C Validators
Browser Compatibility
You are to give an overview of each including what they are, how they affect web
designers and the consequences of ignoring them.
2. Explain what access issues may need to be taken into account
3. Explain when and why to use different file types for saving content
4. Store and retrieve files effectively, in line with local guidelines and conventions where
available
DEADLINE 19/12/14
This provides evidence for Part LO1
Task 3 - Website Design
Write a statement outlining the Client’s requirements and the purpose of the website.
Particular attention should be paid to defining the requirements and purpose of the
site clearly and realistically, as this is essential to gain D3 in the next task.
Carry out the planning work for a multi-page, two-way interactive website. The plan
should take the form of 3 different annotated digitally produced drawings which
accurately portray your intended design. Your client will then choose which design they
would like you to produce.
Build a multi-page website with two-way interactivity, to meet the client and user needs.
Prime evidence for this is the website itself in electronic form uploaded to the college
server.
Your website must consist of a minimum of 4 pages, include a chat-room function, meet
your client requirements and use only copyright free images.
This provides evidence for [P4 P5]
Task 4 - Review and Adapt
You are to carry out a self-review of your site detailing a minimum of 3 positives and 3
Paul Jones
Level 3 Diploma in ICT Professional Competence
negatives of your design.
In addition to this, in order for you to gain constructive criticism, you are to ask 3 of your
peers to review your website. Each of your peers is to give you a minimum of 3 positives
and 3 negatives of your design.
You are to make note of their views alongside your self-review.
Based upon your peers’ feedback you are to improve your website in line with their
views, you are to make a minimum of 4 changes.
You are to provide screenshots of your original and updated site
Within your self-review you are to create a series of annotated screen grabs to
demonstrate that you have created a website which meets the defined requirements and
purpose. You MUST link back to your client requirements.
Further to this you are to outline the tools and techniques you used to plan and build the
website. Ensure you cover the entire design and production process from conception to
uploading the site to the server.
You are to provide screenshots to aid in your explanations.
This provides evidence for [P4 P5]
Evidence checklist
Web Architecture and Components
Web 2.0
Risks and Prevention Methods
Web Accessibility
User & Server Side factors
Client requirements and Storyboards
TCP/IP
Self and Peer review
Website uploaded to server
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Level 3 Diploma in ICT Professional Competence
Screen shots of original and updated site.
Tool and Techniques
Analysis of website meeting client requirements
Sources of information
Web Architecture:
http://prezi.com/osfgnbytvdzr/outline-the-web-architecture-and-components-whichenable-int/
Web 2.0:
Web 2.0: Concepts and Applications By Gary Shelly, Mark Frydenberg
Web Accessibility:
http://www.w3.org/Talks/WAI-Intro/slide3-0.html
Risks:
http://www.w3.org/Security/
TCI/IP:
http://technet.microsoft.com/en-us/library/cc958821.aspx
http://www.thegeekstuff.com/2011/11/tcp-ip-fundamentals/
User and Server Side Factors:
http://webperformanceandserverfactors.blogspot.co.uk/
Paul Jones
Level 3 Diploma in ICT Professional Competence
Assessor's comments
Qualification
BTEC Extended Diploma in
ICT
Unit number
and title
Unit 28 Website Production
Assessor
name
Learner
name
Dave Fitzgibbon
Criteria
To achieve the criteria the evidence must show that the
referenc learner is able to:
e
P1
P2
P3
P4
P5
M1
M2
M3
D1
D2
D3
Learner feedback
Assessor feedback
Paul Jones
Achieved
?
Level 3 Diploma in ICT Professional Competence
Assessor
signature
Date
Learner signature
Date
Unit 377 web development
Constraints in Website design
Contents
Copyright Act: ....................................................................................................................................... 24
Computer misuse act: ........................................................................................................................... 25
Data protection act: .............................................................................................................................. 26
WCAG 2.0: ......................................................................................................................................... 26
W3C Validators: ................................................................................................................................ 26
Browser compatibility: ...................................................................................................................... 27
Copyright Act:

Can’t use anyone else’s content without their permission because it goes
against the copyright act. If you want to be able to use someone content that
they have made then you need to be given the rights such as paying to use
that person’s content for a certain amount of time. This is known as royalty
which is a usage-based payment where you are paying someone to use their
content for a certain price if the person allows it. If you are caught using any
content that is not created by you it is known as copyright and you can face
up to 20 years in prison for using content that is not made or owned by you.
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Level 3 Diploma in ICT Professional Competence

You can also receive a fine of up £5 million for copyright because you are
using content illegally that you are not meant to do so. You can also be given
restrictions on what type of things you can do if you were to use anyone’s
content such as an image if you paid to use it the owner can give you certain
restrictions on what you can use it for but if you don’t follow these restrictions
you can be fined.
Intellectual property is where a company or someone owns the right to a
certain thing such as a song or a word that if used by anyone else they get
money of it. For example is two bug companies such as Apple or Samsung
where making a new phone with certain features such as apps one of them
such as apple can have the rights to make the word “apps” their own so no
one else can use that word for anything on phones etc.
Computer misuse act:
This act helps to stop people for misusing computers to do things with them that can affect others
such as hacking others, spying on people, making websites to target hatred or violence on someone
and also slander.




Hacking: This is where people are able to hack into another person’s
computer system or network where they can have access to all of the things
that people own on that computer system and use the things that are on there
to make money or even attack the things that are stored such as using
Viruses that they can put on your computer or network that will always allow
then to have control.
Spying: This is where people are able to use computers to spy on others by
using spying software etc. to be able to spy on you when you are using your
computer or not or even on a website that you have made so they can monitor
what goes on when you use a computer or when someone access your
website they will be able to retrieve information etc. that these people have
because they are spying on them.
Hate/Violence: This is where people using computers to make websites or
use websites such as Facebook so they can use to cause hate and violence
to others for no reason (this is also known as cyber bullying) so they can
make a website and put images and hateful words against others that will
affect these people. These days if you are ever caught doing this you can put
into prison for 3 years because it is not right to be able to do this for no
reason.
Slander: This where people use the internet to make a crime or a statement to
someone that will damage that persons reputation all because of people just
wanting to make people feel bad or just want them to suffer by using slander
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Level 3 Diploma in ICT Professional Competence
against them with computers. Doing this can also get you 3 years in jail for it
because you are hurting someone.
Data protection act:
This act helps to stop people from being able to steal data from other because the data protection
act is about keeping all data and information in a stored place so that data is protected at all times.
When you are using a computer you need to make sure that all data is protected by keeping it stored
in a safe place so that if others try to gain access to your data they wont be able to have access to
your data because it is in a stored place that only you can access. With the data protection it can also
been used to keep information safe when you opt-in information to others by giving others the
option to receive the information that you are giving them. Opt out with the act gives you the option
to be able to avoid receiving any information given to you that you do not want to see or receive at
all.
WCAG 2.0:
WCAG 2.0 (web content accessibility guidelines 2.0) helps with web content by making it more
accessible for people who have disabilities. WCAG 2.0 contains these four important steps
perceivable, operable, understandable and robust.
Perceivable is all about making sure that you provide text alternatives for all non-text content. To be
able to provide captions and any other alternatives that can be used for multimedia. Being able to
create content so that it can presented in many different ways. They need to also make sure that
there content can be easy to see and hear content.
Operable is about being able to make all functions on your content available from a keyboard, to be
able to give a user enough time to be able to read and also use your content, not to use any content
that could cause seizures and also to make the website to help users navigate and also find content
easy and simple.
Understandable is where you need to make your content more readable and understandable for
people, make sure that content appear and also with the content to operate in predictable ways,
and also being able to make content which can help user to avoid and correct mistakes.
Robust is where when you make content you need to maximize the compatibility with all of the
current user tools and with future user tools.
W3C Validators:
The W3C validator is a validator by the World Wide Web, which allows Internet users to be able to
check html, or xhtml documents that have been well made to the current standards. It is mainly a
mark-up validity Of web documents which all include HTML, XHTML, SMIL, MATHML etc. The W3C
Paul Jones
Level 3 Diploma in ICT Professional Competence
validator is also a service where you can donate to which helps the validators to build better tools
for people to make better website.
Browser compatibility:
This includes all web browsers such as Firefox, chrome, opera, safari and the worst of them all is
Internet explorer, which is the most out, dated browser to date. It is important for websites creators
and current websites to be able to have there website compatible with all other browsers because
some browsers such as Internet explorer wont display the website the same as it would on other
browsers.
Each web browser is able to access the Internet and to be able to access nearly any website that is
on the Internet. The most popular browsers that people and web designers use is Firefox and Google
chrome because these web browsers and always up to date unlike others such as Internet explorer
where it is not up to date all the time because they need to keep coming out with more versions of
it. When web designers come to make a website they need to take into consideration that if you
ignore some things with other web browsers when designing a website then their website would be
missing some features that only certain browsers use so the finished website that they have created
would look great on one browser but not the other just because on some small little things that they
missed.
When coming to make a website you need to take into consideration the different types of web files
and image files because with the different types of web files such as html, php and asp they only
display on a certain type of browsers that will support that type of file so you will need to make sure
that when using web files that you use one that will be compatible with all web browsers. Web
designers will also need to take into consideration with image files as well because each image file
such as jpeg or gif allow you to do things different with each other such as jpeg allows you to save
image files where gif allows you to save animated images and with jpeg you can use them on many
web browsers but with gif you are only able to use it on certain browsers that allow gif images so
when you make a website you need to make sure that the type of files which you use can be
displayed on all sites and the way you want them to be so they work on any web browser.
Paul Jones