Product Placement Process
1. Identify patient need for product
2. Fax or email patient demographic/face sheet. Must contain:
 Patient name
 Social Security number or Medicare number
 DOB
 Address where products will need to be delivered.
Phone number of caregiver.
 Point of contact. Caregiver or POA
 MD name and Phone number
 Is patient seen by a Home Health Agency. If yes, please
provide me with the name of agency seeing patient. If
not seen, sometimes it is helpful to have a PT/OT
evaluation for bed need done.
3. Hill-Rom will search Medicare data base for previous
history of DME use. If none found--->
4. Mary will fax correct SOP to MD or request RX from MD.
RX or SOP may be signed by any MD within clinic.
5. Mary will review chart notes from MD to ascertain
adequate documentation presence and discuss need with
patient. PATIENT MUST QUALIFY FOR ALL
PRODUCTS BASED ON MEDICARE GUIDELINES.
6. Once authorized by Medicare or insurance, equipment is
placed in home at the convenience of the patient/caregiver.
Recertification
Medicare requires recertification every 30-90 days from
initial placement. Most insurance companies are
following Medicare guidelines and require the same
follow-up to continue rental of equipment.
If Alaska Medicaid is primary payor, they will
purchase the products if MD indicates the need is for
12 months or greater.