The Modern Age of Central Station Reporting

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Agenda
• An Overview of IP for Monitoring
• IP Solutions
• Code Compliance
• Compatible Fire Alarm Systems
• Summary

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An Overview of IP for Monitoring
• IP Fire Alarm Monitoring
Secure, reliable fire alarm communications method using IP network
Viable choice for those experiencing POTS communications troubles
 Telco providers are multiplexing to save cost
 Analog lines going away!
Reduces or eliminates monthly cost of analog phone lines to the end user
Compatible to VoIP routers and VoIP provider networks
Connection Supervision increased from once every 24 hours to once every 90 seconds

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An Overview of IP for Monitoring
• Why IP? Why now?
Current TCP/IP networks are mature, robust and reliable
 Mission-critical services (bank and stock transactions, retail, etc) rely on IP, why not Fire Alarm?
Traditional telephone systems removed in favor of VoIP
Increases efficiency of alarm transmission
 Always on - No need for call setup
 High transmission speeds - Alarm is transmitted in seconds
 Internet access is shared - No need to pay for an extra IP line
• At the customer location
• Many lines at the Alarm Receiving Center (ARC)

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An Overview of IP for Monitoring
• Faster alarm transmission
Means help arrives faster
Full Contact ID reporting to pinpoint trouble fast
Always on - No need for call setup
High transmission speeds - Alarm is transmitted in seconds
Internet access is shared - No need to pay for an extra IP line
 At the customer location
 Many lines at the Alarm Receiving Center (ARC)

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An Overview of IP for Monitoring
Alarm Monitoring &
Automation Software
Telephone line alarm receiver
Fire Panel
Detectors
Telephone network
• Telco Dialer Model
Transmission can take >1 minute end-to-end
Monitoring stations usually pay for 800 numbers (or even local calls) for the panels to dial in
Cost passed to end users in fees typically on a per call basis
Comm failures are not detected by the monitoring station until a 24 hour test signal is lost
Not compatible with VoIP scenarios

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An Overview of IP for Monitoring
• Easy to install
Fits right inside or right beside the panel
Fast programming and simple interfaces
Can set up at the office and transport to the job site
Programs via laptop/desktop
It answers any phone number dialed by the panel so no panel changes required

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An Overview of IP for Monitoring
• None of the private radio network problems
Large investment for a capable radio network
Best in metro/city where accounts are close
 At network fringe, finding multiple paths difficult
 Panel is relying on the integrity of the accounts around them to relay messages.
Some radio systems use the Fire panel printer output as the connection means.
 Printer output is not expected in the critical alarm communications path
 Software updates may alter Printer output

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An Overview of IP for Monitoring
• This is a business building opportunity for installers
The savings in phone line charges will pay for the installation
It’s a source of new work for installers

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IP Solutions - IP Communicator
• The IP communicator module allows NOTIFIER panels to use a customer‘s existing IP network as a communication path to transmit alarms
• It offers performance, functionality enhancements, and cost savings to traditional digital dialer communicators

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IP Solutions - IP Communicator
• Full bi-directional access to the alarm panel over the internet
• No third party access to information (latest 512 bit encryption)
•
No geographic limitations (UD operator can be anywhere)
•
Supervision is outstanding
– every 90 seconds
•
Works with any fire panel
• Remote Diagnostics allows troubleshooting from any connected PC
Internet
Alarm Panel
IPDACT-2UD
Operator
Central Station
Receiver

IP Solutions - IP Communicator
IPDACT-2 & IPDACT-2UD
Status LED’s
Reset
Local serial console port
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Phone interface activity LED Connections Ethernet 10/100Mbps interface
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IP Solutions – VisorAlarm Receiver
• Central station Teldat IP receiver
Top quality turn key IP solution with Teldat’s experience and expertise
Plug and play with any automation software
UL listed for fire and security
Emulates existing popular receivers

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IP Solutions – VisorAlarm Receiver
• The IP receivers are synchronized to each other for immediate backup turnover
• Subscriber data is stored/backed up to a smart card
Allows a replacement to be put back into service within 30 seconds
• IP Receivers are very robust; not a “patch” to existing telephone receivers but designed specifically for IP alarm monitoring

IP Solutions – VisorAlarm Receiver
Internet
Ethernet port
Serial port #2
Serial port #1
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• Teldat IP receiver emulates a conventional phone receiver
Ademco 685
Radionics 6500
Surgard MLR2000 / MLR2D
•
Serves IP Alarms generated by Contact-ID Alarm Panels
• Supervises the IP Link to each registered account
• Supports Upload / Download over IP (to select FACPs)
Alarm printer
Automation
Server

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IP Solutions – System Integrity
• Provision for disaster recovery
Based on the architecture of IP receivers, remote duplicate receivers can be located anywhere!
If a site is brought down for any reason, (fire, flood, etc.) a remote site can provide immediate switch over
IP receivers permit duplicate monitoring for troubles by an end user or alarm dealer for better service to end user subscribers

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IP Solutions - Secure Access
• Confidentiality
All exchanged IP traffic is encrypted in AES-512
Meets and exceeds SIA IP specification-512 bit Advanced
Encryption Standard (AES)
• Anti-replay protection, man-in-the-middle protection
The VisorALARM only serves registered IP Communicators
 The registration process is password protected
IP Communicator programming access is password protected
The VisorALARM programming is user and password protected
 Three user access levels
• Anti-device substitution
IP Communicator registers into the VisorALARM during installation with unique and non-writable information

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IP Solutions – Central Station Application
Alarm L1D005
FACP with DACT
Contact ID
IP Communicator
World Wide Web
IP Router
IP Router
Smoke Alarm
2 nd Fl. Hallway
Acct 4321 – XYZ
Co.
555 Main St
IP Receiver
EIA-232
Customer Network

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IP Solutions – Proprietary System Application
Alarm L1D005
FACP with DACT
Contact ID
IP Communicator
World Wide Web
IP Router
IP Router
IP Receiver
EIA-232
Customer Network

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Code Compliance - NFPA
• IP Communicator meets all requirements for a single communication line
Allowed by NFPA72-2007
 Under 8.6.4 “Other Communications Technologies”
Allowed by NFPA72-2010
 Under 26.6.2.2 “Alternative Methods”
• No redundant path required
• Alarm transmission meets the 500 sec reporting requirement
• Instant reporting of connection loss
• Keep alive polling increases line security from once every 24 hours to once every 90 seconds

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Code Compliance - UL
• UL 864 listing of IP Communicator meets the requirements in NFPA 72 for Internet/Intranet fire alarm communications
• Permits the IP Communicator to operate on a single communications line to a central station equipped with UL 864 listed VISORALARM-PLUS IP receivers
Without requirement for a backup/redundant communications line
• For UL listing found on the UL web site: http://database.ul.com/cgi-bin/XYV/template/LISEXT/1FRAME/index.htm

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Compatible Fire Alarm Systems
• IPDACT is UL 864 Ninth Edition Listed with the following panels
NFS-320*
NFS2-640*
NFS2-3030*
NCA-2*
NFW-50
NFW2-100
SFP-5UD
SFP-10UD
411UDAC/411UD
*Requires the IPDACT-2

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Compatible Fire Alarm Systems
• IPDACT can be used with the following panels in retrofit applications
NFS-3030*
NFS-640*
NCA*
AFP1010/AM2020*
AFP-300/400*
AFP-200*
AFP-100*
System 5000*
System 500*
SFP-1024
*Requires the IPDACT-2

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Non-NOTIFIER Panel Monitoring
• The 411, 411UD or 411UDAC dialers are UL listed for use with the IP Communicator
• The 411 series dry contact inputs are connected to the Alarm, Trouble, and Supervisory relay outputs of any panel
• The IPDACT connects to PH-1,PH-2 outputs of the
411 series products

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Central Stations that Support IP Comm.
• Affiliated Central
• Alarm Tech Central Service
• AlarmWatch
• AmerX Security
• Bay Alarm
• Blue Ridge Security Systems
• C.O.P.S Monitoring
• Devcon Security Services
• Emergency Systems Inc. (ESI)
• EMERgency24
• ESC Central
• Monitoring Center (NMC)
• Rapid Response
• Security Central
• Southwest Dispatch Center
• United Central Control (UCC)
• USA Central Station

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IP Communicator Summary
• Saves high cost of phone lines and meets NFPA requirements
• Higher line security (every 90 seconds vs. once a day)
• Provides “non-hackable” security via 512 bit AES encryption
•
Supports either static IP or dynamic IP
• Optional, simultaneous dual alarm monitoring at end users location using maintenance receiver
• Easy to program and uses customer’s existing shared network equipment

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Questions?
• Please submit your questions by typing them into the “questions” box on the right side of your screen

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