BSNL 3G Data Card (HFCL)
Training Manual
Kindly find the Powerpoint presentation
On
• 3G data card installation
• Troubleshooting procedure
•Handling of data cards – Dos and Donts
•Installation procedure on Win, Linux and MAC
Sales/Marketing team may kindly go through and send
feedback to c.kannan@hfcl.com (9445261919), and
copy to agmmktg2tnc@gmail.com before 28.02.2013
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BSNL 3G Data Card
Training Manual
Agenda
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Introduction / Overview
Cellular Technology Overview
Key Features
Know your Modem
Software installation
How to use your Modem
•
•
•
•
Call Features
Internet feature
Check balance feature
LPM feature
 Trouble shooting
•
•
No internet Connectivity
No calls being made
 Do’s and Don’ts
 Contact Information
 Appendix
•
Complete GUI Screenshots
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Introduction / Overview
• Multi-mode 3G USB modem by HFCL/ZTE.
• Model MF 180, USB interface connecting to a
Laptop/Desktop PC
• Integrates the functionality of a modem and a mobile
phone (SMS and Voice call).
• Combines mobile communication with Internet
perfectly.
• Operates on GSM850/GSM900/DCS1800/PCS1900
and UMTS/WCDMA/HSDPA 2100MHz frequency.
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Cellular Technology Overview
2G & 2.5G
: GSM/GPRS/EDGE
Operates on GSM850/GSM900/DCS1800/PCS1900 MHz
frequency.
• Voice Function and Data Function on GPRS
• Data Connectivity up to 384 Kbps
3G : UMTS/WCDMA/HSDPA
Operates on 2100 MHz frequency.
• Voice and Video Calls
• Data connectivity up to 14.4 Mbps
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Key Features
• Interface Type
USB 2.0 high speed
• OS supported
Windows XP, Win2000, Vista and Windows 7
MAC OS x10.5, 10.6 and 10.7
Linux: Ubuntu 9.10/10.04/10.10 and Fedora 12/13/14
• Functions
• Speed
Voice call, Call forward, Call wait, Call limit
SMS and Phonebook, Check balance feature
Up to 3.6 Mbps
• Dimension
76 mm x 26 mm x 11 mm (without cap)
• Weight
About 21 g
• microSD Capability Up to 16 GB
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Know Your Modem
1.Indicator
2.Front Cover
3.Modem Cap
4.SIM/USIM Card Slot
5.microSD Card Slot
6.USB Connector
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Set up Your Modem
• Put finger on the bottom finger grip, and then
lift the front cover of the modem to release
and remove.
Notes:
Do not open the front cover rudely so as to avoid the damage of the front cover.
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• Insert the SIM/USIM card into the SIM/USIM
card slot.
• Insert the SIM/USIM card with the metal
contact area facing downwards into the slot,
and then push SIM/USIM card as far as
possible, shown as the following picture.
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• Insert the microSD card into the microSD card
slot.
• Put the front cover of the modem flatly upon
the body of modem. Direct the front cover
towards the locking catches on the sides of
the modem and push the front cover of the
modem to lock the front cover into its place.
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• Connect the Modem to your laptop or
desktop PC.
• Plug the USB connector into your computer’s
USB port and make sure that it is tightly
inserted.
• The OS automatically detects and recognizes
new hardware and starts the installation
wizard.
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Software Installation
• For Windows OS
• Your system will start the software setup process
automatically when you connect the modem to your
computer correctly. Follow the system prompts to complete
the software installation.
• Note: If the system does not launch installation automatically
for some reasons, double click the new CD-ROM icon in My
Computer manually and find the executable file to run it.
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Installation Procedure
• When BSNL 3G data card inserted in the PC/Laptop then it create
new drives e.g. G drive for software and H drive for external
mircoSD card. The software is in the G drive which we got after
double click/right click open.
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• Double click on CD drive (G): BSNL 3G DATA
CARD
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• Double click on Windows/Data
• Double click on Setup.exe to run the software
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• Icons appear on desktop
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• Configuration Setting for adding the profile
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•
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Username : Blank
Password : Blank
APN : bsnlnet
Dial No. *99#
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• Network Setting as follows
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• Voice Ringtone selection Setting:
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MAC and Linux OS
For MAC OS
• The system will automatically display a new CD-ROM icon on the desktop when
you connect the modem to your computer correctly. Double click the installation
software package, and follow the system prompts to complete the software
installation.
For Linux OS
• The system will automatically display a new CD-ROM icon on the desktop when
you connect the modem to your computer correctly, and then follow the steps to
finish the installation:
• Double click the CD-ROM icon, and then copy the installation package (.tar.gz) to
PC disk.
• Click the right button on the installation package and select the Extract Here item.
• Enter the decompressed folder, type the command ./install.sh in the shell-terminal
to start the installation.
• Notes:
• Make sure you have the root privilege. If not, please type the command sudo
./install.sh in the shell-terminal.
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How To Use Your Modem
• Click each button in the following table to perform
the related function:
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Internet Feature
• Check the Usage of the internet.
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SMS Feature
• Check the SMS Box for :
• Inbox, Outbox, DraftBox, New Message,
• Important Box, Delete Box and Report Box
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Phone Contacts Feature
• Check the phone Contacts
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Check Balance Feature
• Check the Balance Feature which shows how much
balance is present.
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STK Feature
• BSNL Mobile system tool kit which gives information
on News, Finance, Entertainment TV schedule Etc
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Voice Call Feature
• Calling Feature which works for outgoing and
incoming calls.
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Calling History Feature
• Check the Calling History for Answered, Missed and
dialed Calls
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Configuration Feature
• In Configuration setting we can do all the settings like
Connection, Security, Network , Message, System
and Voice Setting
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LPM Feature
• LPM Enable: Low power management mode help to
utilize the power.
• When checked, it will help the power utilization by
disconnecting the data card from the network after 5
min.
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Troubleshooting Procedure
• No Data Connectivity ( for BSNL Locked Data Cards) :
• Check the Configuration Setting
• Username : Blank
• Password : Blank
• APN : bsnlnet
• Dial No. *99#
Please make sure that the configuration setting is proper and if not then u have to
apply mentioned settings.
Username and password section should be blank
• And in the APN section Please fill proper APN mentioned i.e bsnlnet
• And in dial no. please fill proper number i.e *99#
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• No Calls Being Made :
•
•
Check the network connectivity
Assure proper balance in the card
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Do’s
What you are suggested to do
• Use original accessories supplied by the manufacturer. Using
unauthorized accessories may void your warranty.
• Keep the modem dry and store it in a cool place out of direct sunlight.
• Store the modem out of the reach of little children.
• Operating temperature range of -10°C ~ +60°C and humidity 5%~95% are
recommended.
• The use of electronic transmitting devices is forbidden in aircraft, at petrol
stations and in hospitals. Please observe and obey all warning signs and
switch off your modem in these conditions.
• Avoid using the USB modem near or inside metallic structures or
establishments that can emit electromagnetic waves.
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Don’ts
• Don’t touch the inner antenna area if not necessary. Otherwise it will affect
your modem’s performance.
• Don’t touch the metallic parts of the modem so as to avoid a burn, when
the modem is working.
• Don’t drop, bend, knock or treat the modem harshly to avoid damage to the
unit.
• Don’t use the modem immediately after a sudden temperature change. In
such case, it will produce dew inside and outside the modem, so don’t use
it until it becomes dry.
• Don’t dismantle the modem by non-professionals
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Regional Replacement Centers
Sl. Name of contact
No. persons
Location
1 C. Kannan
Chennai
Atul Yagnik
2 Arnab Sen
Kolkata
Vikash Kumar
3 MM Vijayraj
Pune
Atul Saxena
4 Atul Yagnik
Delhi
Ram Kumar Paliwal
5 Dhiraj Malhotra
Solan
Rajesh Kumar Jain
Telephone
Mobile
Numbers
Number
044-22502777 9445261919
011-30880942 9999974620
033-22426717 9830257012
9831080788
020-26982561 9423474111
022-24444201 9821128635
011-30880942 9999974620
011-30880941 9968217681
01792-230645 9218596062
9218500730
Himachal Futuristic Communications Ltd
E-mail address
c.kannan@hfcl.com
atul.yagnik@hfcl.com
arnab.sen@hfcl.com
vikash.kumar@hfcl.com
mmvijayraj@hfcl.com
atulsaxena@hfcl.com
atul.yagnik@hfcl.com
rk.paliwal@hfcl.com
dhiraj.malhotra@hfcl.com
rajesh.jain@hfcl.com
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Appendix
• Complete GUI Screen Shots
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Thank You