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Nina White
Commissioning and Redesign Lead
Shropshire PCT/CCG
19.03.13
*Marketing
*Data
*Outcomes
*Integrated care
*Key actions
*
*Product
*Price
*Place
*Promotion
http://www.csp.org.uk/professionalunion/practice/your-business/overview-marketing
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*
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*Activity
*Performance
*Quality
*Capacity
*Demand
*Value
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* Clinical outcomes e.g
EQ5DL and specialty
specific measures
* Process measures
* Balancing metrics
NHS outcomes Framework:
Outcome domains
1. Preventing premature death
Quality domains
Clinical effectiveness
2.Enhance quality of life for
people with long-term
conditions
3.Helping recovery form illhelath and injury
4. Ensuring a positive experience
of care
5.Treatment in a caring
environment and protection
from avoidable harm
*
Patient experience
Safety
Threshold
Method of Measurement
Consequence of breach
Podiatry Health Questionnaire –
Response to Walking/Getting
About question
Review
Corrective Action Plan
Disqualification if fail to implement Corrective
Action Plan and/or consistently fail to
meet/exceed the target
Quality Requirement
Improved mobility and
independence for patients
More than 50% (from a minimum
sample of 35%) of patients
reporting improved mobility as a
result of podiatric treatment
50%
Reduced foot pain
More than 50% (from a minimum
sample of 35%) of patients
reporting reduced pain using the
11 point Visual Analogue (VAS)
Scale
50%
Improved foot health
More than 70% of patients show an
improvement in their foot health
after treatment
70%
Completed by the
patient/carer prior to
treatment and two weeks after
treatment
Podiatry Health Questionnaire –
Response to Foot Pain question
Completed by the
patient/carer prior to
treatment and two weeks after
treatment
Podiatry Objective Clinical
Score (POCS)
Objective score given by the
podiatrist to reflect their
judgement of the patient’s
foot health
Review
Corrective Action Plan
Disqualification if fail to implement Corrective
Action Plan and/or consistently fail to
meet/exceed the target
Review
Corrective Action Plan
Disqualification if fail to implement Corrective
Action Plan and/or consistently fail to
meet/exceed the target
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“The organisation and
management of health
services so that people get
the care they need, when
they need it, in ways that
are user friendly, achieve
the desired results and
provide value for money.”
World Health Organisation
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Community
Hospital
GP
Patient
GP
Patient
AHP
Hospital
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*Every contact counts
*Planning and preparation
*Horizon scanning
*Engagement
*Leadership
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