Business Improvement
VA N VA K M A N S C H A P N A A R P R O F E S S I E !
QUALITY - DELIVERY - COSTS - SAFETY - COMMITMENT
INLEIDING
METHODIEKEN DIE KUNNEN BIJDRAGEN OM OOK IN DE
TOEKOMST CONCURREREND TE BLIJVEN:
•
•
•
•
SMART CUSTOMIZATION
STANDAARDISATIE
LEAN PRODUCEREN
DESIGN FOR SIX SIGMA
IS UW BEDRIJF KLAAR
VOOR DE TOEKOMST?
© SYMBOLBV 2014
Dick Theisens
Managing Director | Master Black Belt
Symbol BV
Palatijn 14 , 7521PN Enschede
T: +31-53-2030240
W: www.symbolbv.nl
CONTINUOUS IMPROVEMENT MODEL
PEOPLE
STRATEGY
RESULT
PRODUCT
SERVICE
© SYMBOLBV 2014
STRATEGIE
HOSHIN KANRI
‘HPO Scan en Lean Six Sigma Scan geven
input aan Hoshin Kanri strategische planning’
© SYMBOLBV 2014
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PROCESS IMPROVEMENT
LSS MATURITY MODEL
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© SYMBOLBV 2014
LEVEL 1 – FUNDAMENT
FOCUS OP STRUCTUUR
PROFESSIONELE WERKOMGEVING
Orde & Netheid
Afspraken & Discipline
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STANDAARDISATIE
Werkinstructies
ISO 9001 / TS
BETROUWBAAR GEREEDSCHAP
TPM op Tooling
& Equipment
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LEVEL 2 – KAIZEN
FOCUS OP INZICHT & VERBETERCULTUUR
INZICHT
Visual Management
Lean Daily Management
OVERZICHT
Onderhandenwerkbeheersing (WIP)
Focus op bottleneck (TOC)
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CONTINU VERBETEREN
PDCA projecten
Iedereen betrokken
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LEVEL 3 – LEAN
FOCUS OP STABILITEIT
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LEVEL 4 – SIX SIGMA
FOCUS OP CAPABILITEIT
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LEVEL 5 – DESIGN FOR SIX SIGMA
FOCUS OP RELIABILITY & ROBUSTNESS
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PEOPLE
LEADERSHIP – LEAN LEADERSHIP DEVELOPMENT
VERTROUWEN
INTEGRITEIT
VOORBEELD
PROACTIEF
EFFECTIEF
DAADKRACHTIG
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PEOPLE
COMPETENTIE MANAGEMENT - TRAINING & COACHING
‘Training in management,
procesverbetering,
kwaliteitsmanagement & engineering’
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PEOPLE
COMPETENTIE MANAGEMENT – TMA TALENT SCAN
GEEN AANLEG
GEEN AANLEG
VERKEERD GEDRAG
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TOP
PERFORMER
JUNIOR
PERFORMER
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PRODUCT
INNOVATIE
INNOVATIE VAN PROCESSEN & PRODUCTEN
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PRODUCT
QUALITY MANAGEMENT
HUIDIGE
SYSTEEM
GAP
ANALYSIS
SYSTEEM
EISEN
NIEUWE
SYSTEEM
ISO 9001 / TS 16949
ISO 14001
OHSAS 18001
Compliance
Risico Management
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© SYMBOLBV 2014
PRODUCT
PERFORMANCE MANAGEMENT
HOSHIN KANRI
BOWLER CHART
LEAN DAILY
MANAGEMENT
Strategische planning
Doelstellingen
Projectplanning
TTI’s & Deliverables
Operational planning
KPI’s & Acties
Jan
Plan
Act
Plan
Act
Plan
Act
Plan
Act
Plan
Act
TOP MANAGEMENT
Jaarlijks
© SYMBOLBV 2014
Feb
Mrt
Apr
Mei
95,0%
95,0%
96,0%
96,0%
96,5%
88,0%
89,5%
97,0%
97,6%
92,3%
30
30
25
25
20
87
78
42
32
18
k€ 500 k€ 475 k€ 450 k€ 425 k€ 400
k€ 752 k€ 723 k€ 678 k€ 524 k€ 387
25
25
25
25
25
43
35
23
21
15
IMPROVEMENT MANAGEMENT
Maandelijks/Wekelijks
OPERATIONAL MANAGEMENT
Dagelijks
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IMPLEMENTATIE
PLAN VAN AANPAK (1)
LEVEL
PROGRAM
FOCUS
AS IS
WHERE TO
APPROACH
TEAMING
5
DfSS
Reliability
Risk Assessment
Hoshin Kanri QFD
DMAVDV
IDOV
Deployment leader as PM
Champion
Green & Black Belts (in DfSS)
4
Six Sigma
Capability
LSS Scan Cp / Ppk
Hoshin Kanri
VOC
DMAIC
Champion
Blakc Belt as PM
Green Belts & Orange Belts
3
Lean
Stability
VSM Current State
Lean Scan
VSM Future State Lean
Roadmap Hoshin Kanri
VSM
Green Belt as PM
Orange & Yellow Belts
Lean Facilitators
2
Kaizen
Culture
Gemba walk
OEE
Lean Roadmap OEE
target
PDCA
A3
Oper. Mngt.
Lean Facilitator
TPM manager
1
Fundament
Structure
5S audit
5S target
5S
Lean Facilitator
Workcell leader
GAP ANALYSE
PROJECT SELECTIE & PROJECT MANAGEMENT
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© SYMBOLBV 2014
IMPLEMENTATIE
PLAN VAN AANPAK (2)
LEVEL
PROGRAM
MAIN TOOLS
RESULT
SUSTAIN
KPI
5
DfSS
Statistics in product dev.
Design FMEA
Reliability engineering
Robust design
No unforeseen risks
Predictable performance
New Product Introduction
Hoshin Bowler Chart
Assurance in design
COPQ
Savings
RPN
4
Six Sigma
CTQ flowdown
Reduction variation
Capability analysis
Lower yield losses
Fact based decisions making
Capable process performance
Hoshin Bowler Chart
Control Plan
COPQ
Savings
3
Lean
Value Stream Mapping
Waste elimination
Value, Flow, Pull
Stable processes
Less Waste (i.e. Stock & WIP)
Shorter leadtimes
Hoshin Bowler Chart
Audits & Controls
Continuous Improvement
OTD-%
WIP
Leadtime
2
Kaizen
Visual Management
TPM and SMED
A3 approach
Clear WIP overview
KPI’s in place
All employees involved
Gemba walks
Daily stand ups & Kaizen
Short Interval Mngt.
OEE
KPI’s
1
Fundament
Work Instruct. & Skill overview
Markings on floor
Proper maintenance & tooling
Professional workenv.
Higher safety
More space
5S audit system
5S Score
TRAINING & COACHING
© SYMBOLBV 2014
PERFORMANCE MANAGEMENT
<
© SYMBOLBV 2014
Palatijn 14
7521 PN Enschede
© SYMBOLBV 2014
T: +31 (0)53 20 30 240
F: +31 (0)53 20 30 241
M: info@symbolbv.nl
W: www.symbolbv.nl