WHIRLPOOL CORPORATION
WHIRLPOOL – INTEGRATED SUPPLY CHAIN
WHIRLPOOL CORPORATION  CONFIDENTIAL
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EVERY HOME, EVERYWHERE
World’s #1 major appliance company
$18+ billion in revenues in 2010
World headquarters in Benton Harbor, Michigan
Products sold in more than 130 countries
71,000 employees
66 manufacturing and technology centers
WHIRLPOOL CORPORATION  CONFIDENTIAL
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NORTH AMERICA REGION MANUFACTURING LOCATIONS
Amana, Iowa--Refrigerators
Tulsa, OK - Cooking
Ottawa, OH--Freezers
Ft. Smith, AR - Refrigerators
Clyde, OH--Washers
Marion, OH--Dryers
Ramos Arizpe, MEX--Refrigerators
Monterrey, MEX—Refrigerators/Washers
Findlay, OH--Dishwashers
Greenville, OH--Portables
Cleveland, TN--Cooking
Celaya, MEX—Cooking/Refrigerators
WHIRLPOOL CORPORATION  CONFIDENTIAL
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WHIRLPOOL OHIO OPERATIONS
The largest manufacturing center for appliances in the North America
Findlay Division
Clyde Division
Dishwashers
Ottawa, Ohio
Clothes Washers
Marion Division
Freezers
Columbus RDC
Greenville Division
Clothes Dryers
Stand Mixers
WHIRLPOOL CORPORATION  CONFIDENTIAL
Full Mix Distribution
Center
30th largest employer in
the state with 10,000
employees  4
CURRENT ENVIRONMENT
Consumer confidence still low
 Influences the way consumers buy appliances
Sustained level of high unemployment
New and existing home sales have stabilized over last few
months, but remain at all time low
Retail markets have lost momentum
VOLATILE DEMAND ENVIRONMENT…. REQUIRES A VERY FLEXIBLE AND
PREDICTABLE SUPPLY CHAIN
WHIRLPOOL CORPORATION  CONFIDENTIAL
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INTEGRATED SUPPLY CHAIN MODEL AND DELIVERABLES
SUPPLIER
JIT Supply to Clyde
Local - from mfg location
Distant – supplier managed
local warehouse
Tier 1 manages Tier 2
World Class Quality
MANUFACTURING
Low cost
Highly flexible
Stable, predictable
and reliable
Small batch size
Minimal supplier
inventory
OUTBOUND LOGISTICS
Build to order
Ship directly off of
assembly line rather than
ship from inventory
Extraordinary
product availability
Agile supply chain delivering best quality, best
delivery and best cost
WHIRLPOOL CORPORATION  CONFIDENTIAL
13 April 2015
PRESENTATION TITLE
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KEYS TO SUPPLY CHAIN SUCCESS
Parts
Supplier
Whirlpool
Factory
Distribution
Center
Customer
World Class Quality
 Quality parity is a losing proposition
 Demonstrated capability (supplier audit, PPAP, on-going performance)
Volume and mix flexibility
 Requires entire supply chain (incl. plant) to be responsive to changes
Ability to deliver product in a predictable and reliable way
 Commit to a plan and deliver the plan
 Prefer supply from supplier location or local warehouse
 Synchronized to daily / hourly pull signal
Low working capital
 Low in-process and finished goods inventory levels
WHIRLPOOL CORPORATION  CONFIDENTIAL
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KEYS TO SUPPLY CHAIN SUCCESS
Parts
Supplier
Whirlpool
Factory
Distribution
Center
Customer
Competitive cost structure and competence for cost management
 Capability to deliver year over year cost reduction
 Competitive total landed cost
 90 day pay terms
Manage complexity brought about by product differentiation
 Processes / systems to deal with component variation
Exceptional technical competence
 Open, candid and willing to work closely with Whirlpool’s team
Partner with Whirlpool and deliver best quality, best delivery and
best cost
WHIRLPOOL CORPORATION  CONFIDENTIAL
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WHIRLPOOL CORPORATION
Thank you
Jeff Durham, Vice President, Clyde Operations
jeff_durham@whirlpool.com
WHIRLPOOL CORPORATION  CONFIDENTIAL
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