CTS
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Cognizant (NASDAQ: CTSH) is a leading provider of information technology,
consulting, and business process outsourcing services, dedicated to helping the
world's leading companies build stronger businesses.
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Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for
client satisfaction, technology innovation, deep industry and business process
expertise, and a global, collaborative workforce that embodies the future of
work.
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With over 50 delivery centers worldwide and over 118,000 employees as of June
30, 2011, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes
Global 2000, and the Fortune 500 and is ranked among the top-performing and
fastest growing companies in the world.
Corporate Headquarters
500 Frank W. Burr Blvd.
Teaneck, NJ 07666
Tel: +1 201 801 0233
Fax: +1 201 801 0243
Toll free: +1 888 937 3277
Email: inquiry@cognizant.com
Website: www.cognizant.com
Market Position & Mission
Cognizant is a leading provider of
information technology, consulting, IT
infrastructure and business process
outsourcing services.
Cognizant’s single-minded mission is
to dedicate our business process and
technology innovation know-how, deep
industry expertise and worldwide
resources to working together with clients
to make their businesses stronger.
Our Goal
• Making our customers’ businesses
stronger by empowering them to be more
responsive to their customers and to the
competitive environment.
Value Proposition
• As a customer-centric, relationship-driven
partner, we are redefining the way
companies experience and benefit from
global services.
• Our unique delivery model is infused with
a distinct culture of high customer
satisfaction.
• Cognizant delivers a
– trusted partnership,
– cost reductions
– and business results.
Cultural Value Drivers
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Open,
Transparent,
Driven,
Empowered,
Opportunity filled,
Flexible,
Collaborative.
Differentiation Factors
● 17 years of experience fusing the Two-in-a-Box TM client
relationship model with a seamless global delivery experience
● Multifaceted client partnership architecture yielding high customer
value and continuous alignment with client teams
● Commitment to measuring the full value of outsourcing with
Cognizant’s Return on Outsourcing TM proprietary methodology
(ROO)1 based on a proven record of delivering results
● Financial success and sound management record resulting in
continuous innovation, new services and higher value creation
● Service delivery enabled by Cognizant 2.0, a proprietary Web 2.0based platform that enables knowledge sharing and collaboration
across global teams to benefit every customer engagement.
Key Attributes
● “Client-first” culture of customer satisfaction, resulting in unique Cognizant customer
experience
● Distinct identity: Born-global corporation, multicultural workforce and management,
entrepreneurial leadership & culture
● Dedicated to building deep, sustainable and long-term client relationships based on
collaboration, customization and quality
● Access to the best global IT resources and skills resulting in intellectual arbitrage
advantage for our clients
● Financial re-investment strategy enabling optimal balance and value for onsite/offshore
model
● Widely recognized for superior transition and knowledge transfer processes and close
cultural fit with clients
● Integrated services approach and flexible business practices
● Industry/domain depth and expertise, with a verticalized go-to-market approach
History
• Founded in 1994 as a captive arm of Dun &
Bradstreet
• Traded on NASDAQ since 1998
• Stock symbol: NASDAQ: CTSH
• Member since 2004: NASDAQ-100 Index
• Member since 2006: S&P 500 Index
Financials
• Fiscal year '11 ends December 31, 2011
• 2010 revenues: $4.59 billion (up 40.1% YoY)
• Diluted EPS '10 (GAAP): $2.37
• Net income '10 (GAAP): $733.5 million
• Operating margin '10 (GAAP): 18.8%
Revenue Mix (Q2 2011)
• North America: 77.8%,
• Europe: 18.6%,
• RoW: 3.6%
• Industry:
• Financial Services: 41%,
• Healthcare: 26%,
• Manufacturing, Retail & Logistics: 20%,
• Communications, Information, Media & Entertainment and
Technology: 13%
Management
• Executive Team
• Lakshmi Narayanan - Vice Chairman
• Francisco D'Souza
- President & Chief Executive Officer
• Gordon Coburn
- Chief Financial & Operating Officer
• Chandra Sekaran
- President & Managing Director, Global
Delivery
• Rajeev Mehta
- Chief Operating Officer, Global Client
Services
Board of Directors
● John E. Klein, Chairman of the Board, Cognizant and President and Chief Executive Officer,
Polarex, Inc.
● Lakshmi Narayanan, Vice Chairman, Cognizant
● Robert W. Howe, Chairman, ADS Financial Services Solutions
● Robert E. Weissman, Chairman, Shelburne Investments
● Thomas M. Wendel, former Chief Executive Officer, Bridge Information Systems
● Francisco D’Souza, President and CEO, Cognizant
● John Fox, former Vice Chairman, Deloitte & Touche
● Maureen Breakiron-Evans, former Chief Financial Officer, Towers Perrin
Company Highlights
1994:
Started as the technology arm of The Dun & Bradstreet Corporation
1996:
Began adding third-party clients and servicing the best across industry segments
1998:
Became first IT company leveraging India to be listed on the NASDAQ
2002:
Became the first company to be assessed enterprise-wide against mature industryprocess certifications, such as P-CMM level 5, BS 7799, SEI-CMMI Level 5
2004:
Acknowledged as a leading provider of IT services by industry analysts such as
Gartner, Forrester, AMR and IDC; added to the prestigious NASDAQ 100 Index
Company Highlights
2006:
Became the fastest global IT services company to reach a $1 billion run-rate
(under 12 years)
2007:
Acquired MarketRx, Inc., a leading provider of analytics and related
software services to global life sciences companies; crossed $2 billion
revenue threshold
2008:
Entered Fortune 1000; established global systems-integration relationship
with T-Systems; formally inaugurated near shore delivery centers in
Argentina and Hungary; exceeded $2.8 billion revenue mark
Key Highlights
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Unique blend of onsite/offshore resources of app. 104,000 passionate
professionals
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Strong relationships with 721 active customers.
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Enhanced domain focus through subverticalization.
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More than 90% of annual revenue from existing clients.
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Proactive solutions offerings for improving operational efficiency,
complying with industry regulations, and improving customer service
levels.
Company Highlights
2009:
Joined Fortune's "Most Admired Companies" list; named to
Business Week 50 list of the top-performing U.S. companies
for third consecutive year; named to Forbes "25 Fastest
Growing Technology Companies In America" list for sixth
straight year
2010:
Selected for Fortune’s “Most Admired Companies” list for the
second year in a row; placed in Top 5 for IT services
List of companies acquired by
Cognizant
Company acquired
Geography
Announcement Date
Core IT Business
Zaffera
United States
September 27, 2011
SAP Consulting
CoreLogic
India
July 26, 2011
Galileo Performance
France
June 17, 2010
UBS India Service Center
India
October 15, 2009
Pepperweed Advisors
Europe, Australia
September 8, 2009
Business Consulting
Strategic Vision Consulting United States
June 9, 2008
Business Consulting
marketRx
United States, India
November 16, 2007
Life Sciences Analytics
AimNet
United States
September 5, 2006
Fathom Consulting
Canada
April 18, 2005
Telecom & FinServices IT
Ygyan Consulting
United States, India
February 22, 2004
SAP Implementation
Aces International
US, India
April 1, 2003
Siebel Implementation
Credentials
Cognizant’s Unique Operating
Model
Customers
• 721 Active Clients
• 27 of the top 30 Global Pharmaceutical companies
• 9 of the top 10 U.S. Healthcare Plans
• 5 of the top 6 US PBMs
• 9 out of the top 10 Biotech companies
• 12 out of the top 20 Medical Device companies
• 7 of the top 10 Communications Services Providers &
Customers
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Equipment Vendors
– 4 of the top 5 Online companies
– 2 0f the top 5 Semiconductor manufacturers
– 4 of the top 10 Information Services companies worldwide
– 4 of the top 10 Global Media companies
– 6 of the major U.S. Movie studios
– 7 of the top 30 Global Retailers
– 2 of the top 4 Global Distribution system companies
– 3 of the top 10 Manufacturing & Logistics companies
– 6 out of the top 10 North American financial institutions
– 10 out of the top 10 European financial institutions
– 12 of the top 25 Life, Property & Casualty insurers
– 12 of the top 25 Global Life companies
Employees
• Over 118,000 employees as of June 30,
2011
• 75% of its employees are from India.
A Passion for Specialized Expertise
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Cognizant has a global delivery platform that supports an onsite/offshore model
that meets clients’ needs 24/7.
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Our service delivery is powered by Cognizant 2.0, our global knowledge-sharing
and project management platform.
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Cognizant 2.0 enables our teams, business partners and clients to collaborate
virtually via instant messaging, blogs, wikis and other Web 2.0 tools.
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The platform also provides active process guidance to our project teams, enabling
them to work faster and more efficiently solving IT and business challenges.
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In a typical client engagement, our team members located at the customer’s place
of business handle approximately 25-30% of the workload. The balance is
performed at one of over 50 global delivery centers around the world.
Global Delivery Ecosystem (GDE)
● 24x7 global delivery availability
● More than 12,000 outsourcing projects delivered in 40 countries
● Over 50 development centers in 15 cities and in 9 countries
around the world:
● Budapest (Hungary),
Buenos Aires (Argentina),
Guadalajara (Mexico),
London (UK), Manila (Philippines),
Shanghai (China),
Toronto (Canada);
Chennai, Coimbatore, Kolkata, Bangalore, Hyderabad, Pune, Mumbai, New
Delhi, Cochin (India);
Bentonville, AR; Boston, Bridgewater, NJ; Chicago, Phoenix (U.S.)
Geographic Reach
Over 25 regional sales and client relationship offices in:
– Atlanta, Boston, Chicago,
Dallas, Minneapolis,
Phoenix, Los Angeles,
– Norwalk, San Ramon,
Seattle, Teaneck (U.S.);
– Toronto (Canada);
– London (UK);
– Frankfurt (Germany);
– Paris (France);
– Madrid (Spain);
– Helsinki (Finland);
– Copenhagen (Denmark);
– Zurich, Geneva
(Switzerland);
– Amsterdam (The
Netherlands);
– Hong Kong,Shanghai
(China);
– Tokyo (Japan);
– Melbourne, Sydney
(Australia);
– Singapore (Singapore);
– Bangkok (Thailand);
– Kuala Lumpur (Malaysia);
– Buenos Aires (Argentina);
– Sau Paulo (Brazil);
– Dubai (UAE);
– Manila (Philippines)
Industries Served
Client-centric go-to-market approach organized by
industry verticals:
– Banking &
Financial Services;
– Communications;
– Consumer Goods;
– Energy & Utilities;
– Healthcare;
– Travel &
Hospitality;
– Information,
– Media &
Entertainment;
– Insurance;
– Life Sciences;
– Retail;
– Manufacturing &
Logistics;
– Technology
Major Service Offerings
● Project-based application services
● Business and technology consulting
● Complex systems integration
● Application outsourcing
● Business process services
● IT Infrastructure and cloud services
● Analytics, Business Intelligence, CRM, Data Warehousing,
– Supply Chain Management,
– Engineering & Manufacturing Solutions,
– ERP,
– Testing Solutions
Key Alliances or Partnerships
There are 13 alliances or partnerships Cognizant
have:
– SAP®,
– Oracle,
– Microsoft,
– Siebel,
– Informatica,
– Invensys
Operations
– Management,
– Salesforce.com,
– Pegasystems,
– IBM (SOA),
– SAS,
– Sybase,
– T-Systems
Recent Awards & Recognition
● Barron’s 500 America’s Top Companies (May 2011)
● Fortune 500 (May 2011)
● Forbes Global 1000 company (April 2011)
● Fortune’s World's Most Admired Companies (March 2011)
● Institutional Investor All-America Executive Team (January
2011)
● Fortune’s 100 Supercharged Performers and All-Star List
(September 2010)
Investment Analysts Coverage
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Atlantic Equities,
Avian Securities,
BMO Financial Group,
Barclays Capital,
BB&T Capital Markets,
BGB Securities,
Centrum Broking,
Citigroup Global Markets,
Cowen and Company,
First Global,
Goldman Sachs & Co.,
Janney Montgomery Scott,
Jefferies & Co.,
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J.P. Morgan,
Kaufman Brothers,
Morgan Stanley,
Nomura Securities,
Oppenheimer & Co.,
Pacific Crest Securities,
Piper Jaffray,
Religare Capital Markets,
Robert W. Baird & Co.,
Sanford C. Bernstein & Co.,
Susquehanna Financial Group,
UBS Securities, Wells Fargo
Securities,
• William Blair & Company
Corporate Social Responsibility
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Cognizant's philanthropic efforts are conducted worldwide through the voluntary
efforts of Cognizant employees and the financial and administrative support of the
Cognizant Foundation.
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Registered in March 2005 as a "Charitable Company" under the Indian Companies
Act, the Cognizant Foundation helps underprivileged members of society gain
access to quality education and healthcare by providing financial and technical
support; designing and implementing educational and healthcare improvement
programs; and partnering with Non-Government Organizations (NGOs),
educational institutions, healthcare institutions, government agencies and
corporations.
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Through its Project Outreach, Cognizant supports schools and orphanages
through more than 400 initiatives reaching more than 200,000 children
worldwide.
Corporate Social Responsibility
• Cognizant's sustainability efforts include a "Go Green" initiative
launched in 2008 focused on energy conservation, recycling, and
responsible waste management.
• At the 2011 Maker Faire, the company announced plans to fund a
Maker Space at the New York Hall of Science, a Making the Future
after-school program and a partnership with Citizen Schools to
promote STEM education in the United States.
Cognizant Academy
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All learning programs are conducted through Cognizant Academy, the inhouse training center.
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The four key educational initiatives are:
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Continuing Education,
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Role-based Training,
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Executive Training program,
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Certification.
In
addition
to
internal
training
programs,
associates
undergo
management-specific training at notable universities and colleges,
including Harvard University, Indian Institute of Management, and the
Indian Institute of Technology.
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In addition to the formal learning in classrooms, Cognizant Academy
takes learning to employees' desktops.
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They use multi-modal learning, as well as Technology-Based Training
(TBT) material.