Express Delivery Services - CII Institute of Logistics

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Facilitating Trade
In
Global Competitiveness
With special reference
to
Express Delivery Services
Presented by:
Anil Seshagiri
DelEx Cargo India Pvt Limited
Profile of the new millennium company
Successful global trade features:
• Source materials worldwide
• Manufacture offshore (mainly tech products)
• Customize for local market
• Sell nationally from on import gateway
or MFG center
Christopher
Key ingredients of Global competitiveness in
business – faster movement of goods and info among trade partners.
Sources
Converters
Retailers
Product and Service Flow
Information Flow
Funds Flow
Suppliers
AT Kearney
Distributors
Consumers
Concepts that emerge out of Global
competitiveness in business.
Concepts to reduce ‘time’ and inventory
1.
Just in Time
2.
Vendor Managed Inventory
3.
Quick Response Logistics (ECR)
4.
E-commerce and the Internet
Quick Response Logistics
A retail sector concept to improve flow
• Applies JIT through entire supply chain
• Relies on EDI, bar-coding and POS data for
repositioning of inventories
• Distribution Centers become X-dock centers
• Efficient Consumer Response help improve
“Cash-to-Cash Cycle”
“E-commerce’s darling of the day”
“Too many companies started with the assumption that the
challenge was getting people to buy things (on the Internet), when
in fact the real challenge is getting it to them”
• Delivery at promised hour (before customer excitement dies)
• Safe and secure delivery (bad taste of receiving damaged
product may make him/her stay away from Internet buy)
• Cash-collection and remittance (only then the sale “online” is complete)
Express Delivery Services’ - Transformed
With all that we saw about global
competitiveness in Business…….Express
Delivery Services’ requirements are
changing the way express companies
operate…..
• Must offer customized delivery solutions,
• Real-time information and reports,
• Innovative, out-of-the-box processes and many more
Express Delivery Services’ – NDR Group’s
contribution
NDR Group is in to providing “Logistics Infrastructure to Indian
Industry”
NDR Group companies are present in all facets of Logistics
Infrastructure business which gives a unique capability of
providing end-to-end logistics solutions to its clients,
NDR Group was instrumental in providing direct and indirect
value adds to the growing EDS industry through “Built-To-Suit”
facilities, General warehousing, International inbound handling
through own CFS and thru DelEx providing the “Last-Mile
distribution network”
NDR Group Overview
ICD / CFS
Multimodal
Train Terminals
Warehousing Services
Delivery
& Distribution
CWC (NS) Ltd



Pioneer Pvt sector
ICD/CFS player
CFS stations at
Mumbai &
Chennai ports
complete with
Bonded warehouse
facility.
Tuticorin, HYD,
BLR, Jamnagar


Own warehouse sites &
buildings at Mumbai,
Chennai, BLR, Hyd,
Kolkata, Gurgaon etc.,
Nagpur under active dev.
Long term association
with leading Indian &
MNC Biz houses




A pioneering initiative,
Designed for PFT players,
First facility is ready at
HYD
A network of 18 facilities
to come up at key
business centers of India



Setup in July 2009
70+ PUDO centers
covering 40 cities
Providing backend infra to a
leading domestic
airline’s cargo
division handling
“first-mile” &
“last-mile”
Pioneers in the private sector for Logistics Infrastructure development in India
Domestic
Warehousing
In-country line-haul
support
DelEx
Covering the last mile
Completes the portfolio of SCM infra services offered by the group
Container Freight Stations,
Bonded WHs imports
We seek to be provider of
choice for innovative, bestvalue, Technology laced
“Logistics Infrastructure
Solutions”
DelEx
Introduction
Company Overview
Presence
Incorporate in July 2009
Revenue
Over 70 million USD (2011-2012)
Space
100k sq.ft express network.
People
450+ own & 700+ group co staff
Sector focus
Distribution & Delivery (Air & Surface)
Solutions
Customized Air/Surface Express, 3PL, SPL infra
IT
Fully integrated, web based ERP
Quality
Quality initiatives planned from 2013 onwards
Major Customers
All logos shown in this presentation belong to the respective registered trade mark owners
Breakthrough achievements
 Kingfisher Airlines selected DelEx as their 100% partner to design
and launch a domestic Door-To-Door Air Express service called
“Kingfisher Xpress” a first in the worldwide aviation industry.
 UPS – Selected DelEx to be their partner in India for SPL
 DHL Supply Chain - selected DelEx as their domestic air express
distribution partner, replacing group company Blue Dart.
 Kraft foods India (Cadburys) – Selected DelEx as strategic 3PL
south India W&D.
 TATA-CROMA – Selected DelEx for creating their Tech Logistics &
Services Back-end. First time in the world by a retailer.
 Hewlett Packard – selected DelEx through RFQ for HP-Spares’
Local Escalation services across 17 cities.
 SpiceJet – Selected DelEx as their Cargo GSA
DelEx Services
• Well set, nation wide distribution & delivery
infrastructure,
• Domestic Air
• Surface Parcel Delivery (SPD)
• FSL network for Spares
• Intra City LMD
• 3PL warehousing
• Technical Logistics/Service Solutions (TLS)
Thank You
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