1304_Gallagher_Presentation

advertisement

3 Critical Risk Management Issues:

Workers Compensation

Affordable Health Care Act

Professional Liability

MARK GREGSON

Gallagher |

Gallagher |

Mark S. Gregson

Area Senior Vice President

Mark S. Gregson, CIC has worked in the insurance industry for more than 30 years. The combination of Mark ’ s senior management and large account brokerage experience provides Arthur J. Gallagher clients state of the art risk management solutions. He has extensive experience in large middle market and national market accounts. He also has commercial claims and insurance company management experience. This expertise provides the foundation to design risk management programs that effectively achieve the lowest net cost while reducing the client ’ s exposure to catastrophic loss.

Prior to joining Arthur J. Gallagher Mark was the Senior Vice President and

General Manager for at Liberty Mutual Insurance Company and the Senior Executive responsible for the Helmsman Insurance Agency. He had countrywide responsibility for over $1 billion in client revenue focusing on of client management services and new account development.

Mark is a graduate of the State University of New York at Cortland and is a

Certified Insurance Consultant. He currently lives and Charlotte, NC and has three children.

Page | 2

About Arthur J. Gallagher

Here ’ s a quick look at the company.

Founded in 1927 by Arthur J. Gallagher, one of the pioneers of risk management.

• From one office in Chicago, AJG has grown to 250 offices in nine countries with revenues over $3billion and $30 billion in gross written premium.

• Publicly traded (NYSE:AJG) industry leader still run by its founding family—yet decidedly not run like a family business.

Instead, we ’ re a company with over 14,000 family members.

• Since 2002, the company has had an annual growth rate of about 10%.

• Arthur J. Gallagher & Co. has operating divisions in the U.S. and abroad which specialize in retail brokerage operations, benefits & HR consulting, third party administration & claims processing, and wholesale distribution.

• We ’ ve built a vast global carrier network with strategic partners in more than 115 countries that give our clients superior flexibility in coverage options and solution variables.

Gallagher |

Page | 3

About Arthur J. Gallagher

“ Growth oriented and performance driven to meet our clients needs ”

• 4 th largest broker in the U.S.

• Rated “ excellent ” by Greenwich for Customer Service.

• Ranked one of the World ’ s most ethical companies by

Ethispere. 2012 & 2013.

• Gallagher Bassett - is the largest TPA worldwide.

• G.B. rated “ Best TPA ” by Business Insurance.

• Artex Risk Solutions – is a wholly owned by AJG providing captive solutions.

• Risk Placement Solutions – is a wholly owed by AJG providing wholesale and excess solutions.

Gallagher | Construction

Page | 4

About Arthur J. Gallagher

Our Niche Focus

Supporting your business with what it needs to grow

Why partner with Gallagher Construction?

Construction: The Gallagher Way

Construction is the backbone of America. You have specific requirements. We understand. We're Gallagher Construction. Our mission, as your partner and as an industry leader in providing construction insurance and risk management services, is integral to your marketplace success and profitability. Count on Gallagher Construction to provide you, and your operation, with the highest level of customer service and leadership.

That's The Gallagher Way Working together, we can develop innovative solutions and services that are uniquely tailored to your operation in the

Construction Industry.

Designed for:

• General Contractors

• Specialty Trade

Contractors

• Heavy Commercial

• Utility Contractors

• Street & Road Contractors

• Concrete Contractors

Our Areas of Expertise Include:

Environmental Liability

Pollution Liability

Professional Liability

Group Health & Pension Plans

Captives & Alternative Risk

Commercial Property Insurance

Workers Compensation

Gallagher |Construction

OCIP/CCIP Programs

Aviation

Contractors Equipment

Builders Risk

Fidelity & Fiduciary

Umbrella & Excess

Bonding Programs

Automobile

Page | 5

Managing through a

Hardening Market

“WORKERS COMPENSATION”

Historically hard markets last 3 years…

25%

20%

15%

10%

1975-78 1984-87 2000-03

2012 expected growth 5.8%

5%

0%

-5%

(Year)

71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11* 12

*2011 and 2012 figures are A.M. Best Estimates

Shaded areas denote “hard market” periods

Sources: A.M. Best (historical and forecast), ISO, Insurance Information Institute.

Workers Compensation Combined

Ratio: 1994–2012F

130

125

120

115

110

105

100

95

90

85

80

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11P 12F

Workers Comp Underwriting Results Are Deteriorating Markedly and the Worst They Have Been in a Decade

Sources: A.M. Best ; Insurance Information Institute.

NCCI Experience Modifications

Changes

Currently $5,000 is known as the primary / excess split point. Primary losses get full weight vs Excess losses receive only partial weighting.

SPLIT POINT CHANGES

• Year One (2013) – increased to $10,000

• Year Two (2014) – increased to $13,500

• Year Three (2015) – increased to $15,000 plus two years of inflation adjustment (rounded to the nearest $500)

• Split Point adjustments are based on countrywide vs. state data

Mod Change Illustration

2012

$20,000

15,000

9,750

2013

10,000

6,500

2014

6,500

4,225

2015

4,000

2,600

$0 5,000 10,000

14,750 16,500

*illustration assumes a 35% discount on excess loss

13,500

17,725

16,000

18,600

Key Strategies

• Tactical Marketing

• Risk Transfer vs. Risk Assumption

• Alternative Risk Options i.e. captive market

• Active Service Plan – Loss Control / Claims

• Benchmarking and Metrics Management

Affordable Health Care Act

Obmacare

Compliance Annual Planning Guide

Annual

Planning

Guide identifies health and welfare plan requirements and provides easy-to-follow action steps

Healthcare Reform Planner

Compliance Communications

• Healthcare Reform

Update

• Directions Newsletter

• Technical Bulletin

• Webinars

General &

Professional Liability Insurance

General Liability Basics

-

Legally obligated to pay damages because of “bodily injury” or “property damage”

– Right and duty to defend the insured against any “suit” seeking those damages.

– Occurrence Policy.

– Premium based on revenues,values and scope of services

– Auditable

Professional Liability Basics

Responds to third party claims alleging financial loss, BI and PD caused by the insured’s professional services.

- Provides coverage for the rendering of or failure to render, professional services

- Coverage economic loss without any BI or PD.

- Claims Made Trigger.

- Premium based on revenues, values and scope of services

- Professionals can be held personally liable .

Not auditable

General

vs.

Professional

• Your Work or your product

• Expected or Intended

• Pollution

• Care Custody and Control

• Defective, deficient, inadequate or dangerous

• Impaired property

• Construction Managers errors or omissions

E&O Coverage Enhancements

- Pre Claims Assistance

- Disciplinary Proceedings

- Pollution Coverage

- Technology and Media

Services Coverage

- Modified Hammer Clause

- Crisis Management

Coverage

- Joint Ventures Included

- Design Build Coverage

- Innocent Insured Language

- Punitive Damages

- Construction Management

Coverage

- Personal Injury Coverage

Exposures and Origin of Professional Claims

- Design error – in house or sub-consultant

- Negligent hiring of subcontractors and sub-consultants

- Shop drawings

- Change Orders

- Code compliance

- Value engineering

- Cost overruns/ Time delay

- Shoring and Reshoring

Potential Coverage

Enhancements

• Pre Claims

Assistance

• Disciplinary

Proceedings

• Pollution Coverage

• Technology and

Media Services

Coverage

• Modified Hammer

Clause

• Crisis Management

Coverage

• Joint Ventures

Included

• Design Build

Coverage

• Innocent Insured

Language

• Punitive Damages

• Construction

Management

Coverage

• Personal Injury

Coverage

E&O Claims Examples

• Construction delay on a $90 million hotel project

– allegation was contractor failed to properly coordinate and schedule the work. $1.5 million was paid in addition to a very expensive defense

(400,000).

• Construction company had agreed by contract to

“supervise construction and safety programs.”

Injured worker (subcontractor) sued construction company and was awarded $200,000 in addition to the workers compensation award.

E&O Claims Examples

• Contractor failed to adhere to change order provisions in client contract. Failure to manage and coordinate resulted in delays and contingent business interruption damages in the amount of

$570,000.

• Contractor designed and built ground floor slab.

Approximately one year after completion cracks appeared. After extensive research it was determined that the slab was under designed for the equipment resulting in a $600,000 loss .

Professional Liability Insurance Markets

BEAZLEY

MARK S. GREGSON

Download