New Generation WorkPlace
Workplace-as-a-Service
GDF SUEZ:
a world leader in energy and environment
Power
• No.1 independent
power producer
(IPP) in the world.
• No.1 producer of
non-nuclear power in
the world.
• 116 GW
of installed powerproduction capacity.
• 10 GW
of capacity under
construction.
Natural gas
• No.2 buyer of natural
gas in Europe.
• No.3 importer of
LNG in the world.
• No.1 natural-gas
transport and
distribution networks
in Europe.
• A supply portfolio of
1 208 TWh.
Services
• No.1 supplier of
energy and
environmental
efficiency services in
the world.
• No.2 supplier of
environmental services
in the world.
• 180 district cooling and
heating networks
operated throughout
the world.
GDF SUEZ 2012 key figures:
€97 billion revenues
70 countries
219,300 employees
€7-8 billion of investment per year over 2013-2015
GDF SUEZ IT Overview
+ 100 000
Workstations
+ 60
The 2 main “masters”, delivered by GDF SUEZ IT Service Center, are
used by less than 40% of the users
Spread across ~15 countries in Europe
Datacenters
+11 600
Distributed between 80 Group’s datacenters
Servers
+ 300
The Group displays a strong trend to secure locally its infrastructure
Firewalls
+ 120
Networks
Those petals encourage data partitioning that prevents interoperability
as well as data/user mobility
Ambition: bring agility & flexibility to
workstations and infrastructures
5 technical workstreams
Answer to new
usages and
business needs
New Generation Workplace (NGWP)
IT solution
interoperability
Speed, reactivity,
agility and
flexibility
Costs
standardization
and mastery
IT MASTER PLAN
Datacenter
Identity and Access Management
Network
Unified Communications & Collaboration
3 non-technical workstreams
HR/Comm
Governance, Organization & Process
Co-construction of
Group solutions
Finance
NGWP’s virtualization strategy for global reach
From a one fits all workstation to a user-centric
and usage oriented Workplace services
GOALS
Workplace available
“Anytime, Anywhere from Any Device”
KEY STAKES
SCOPE
USER EXPECTATIONS
EASE OF INTEGRATION
FEDERATION
ECOSYSTEM
COST EFFICIENCY
EUROPEAN BUs
90,000 USERS
A journey to a Workplace-as-a-Service
August
2011
October
2011
Due Diligence &
Benchmark
Identify the best
technology/architecture
and transformation
approach (costs &
technology)
June
2012
Provider selection
process
European major service
providers evaluated on a
technical focus on
architecture and
transformation approach
December
2012
POC (5 months)
NGWP POC project aims
at understanding key
transformation points for
GDF SUEZ, evaluate a
provider and validate
environment integration
NGWP’s new environment enables
“Anytime, anywhere, any device” approach
Desktop modernization
Environments
HVD
Local
FAT
The local archetype is
able to run autonomously.
No virtualization for the
local environment but
applications can be
virtualized.
Applications
25GB of Cloud Data
Virtualized
The user has his own
virtual environment hosted
on a remote server
through the network with
any device.
Persona
Operating System
FROM
Centralized & Secured
Management
Persona
TO
Applications
Operating System
Modern Desktop
Delivery
Services from any device, anywhere, at anytime
NGWP services rely on
Cloud key principles
CLOUD KEY
CHARACTERISTICS
NGWP
AGILITY
VIRTUALIZED WORKPLACE
DEVICE & LOCATION
INDEPENDENCE
WORKPLACE-AS-ASERVICE
VIRTUALIZATION
CLOUD STORAGE
TCO REDUCTION
COMPETITIVE TCO &
MARKET PRIZE
SCALABILITY
ELASTICITY
SELF-SERVICE
PAY AS YOU GROW
SECURITY
PRIVATE CLOUD
Vblock based on cloud principles to offer
elasticity and reliability
NGWP BUILDING BLOCK
INFRASTRUCTURE
SERVERS
Workstations
backup
Workstations
Monitoring
(EMC AVAMAR)
(SCCM, SCOM, NEXThink)
Cloud Storage
(CTERA & EMC ATMOS)
NGWP
Referential
Profiles
Management
Help Desk
VIEW POD
(Persona)
Master
Factory
Active Directory
integration
CMDB
Application
Factory
Self Service
Portal
ITSM &
Orchestration
(ThinApp & XenApp)
(SCSM)
(Service Center)
Printing
Factory
Infrastructure
Monitoring
(ThinPrint)
(SCOM)
VIEW
BLOCKS
Virtual Desktop Infrastructure
VIEW
MANAGEMENT
VDI Broker
Vblock
(VMware View/Connection Manager)
(SCSM)
Backbone
tools
IT becomes an internal cloud service provider:
the migration factory
PROGRAM MANAGEMENT
ROLL-OUT
OPERATIONAL
CHANGE
LOCAL SUPPORT
LOCAL SUPPORT
BRANCHES & BU
MIGRATION FACTORY
BRANCHES & BU
WORKPLACE AS A SERVICE
Key success factors

Strong Group sponsorship is mandatory

Control costs and get compliant to market standards

Define a critical scope to reach (35,000 users) to
guide architecture choices

Built a strong partnership with an industrial Service
Provider

Involve internal customers from day 1




Maintain a user-centric approach
Identify skakeholders and key users
Identify prerequisites early in the process
Measure impacts on the « end-user »

Industrialize processes to ease the migration and
reduce negative impacts for end-users
VMware : Trophée de l’innovation 2013